H! It was a delay in delivery of 2 pieces of the package(s). In fact, I have already fixed the problem with the contact person from Germany, who was very positive one. In the final, in two different d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was great in the process, from the purchasing to the delivery. My lamp looks beautiful! The only minus would be the cord, is it so short, making so difficult to display the lamp at th... See more
The goods are nice, like on website. The minus is that you answered a bit later, but after i called a number from the company website somebody toked care of everything i asked The phone number that... See more
Company replied
Great product, looks amaizing. It was well packed, but a plastic bit was broken at arrival, it doesn't affect the functionality and you can't really see it. Transport took a while, but it worth the... See more
Company details
Written by the company
Lumories este aliatul tău digital pentru iluminat. Cu idei inspirate și soluții luminoase, transformăm spațiile tale nu doar în locuri mai luminoase, ci și în unele mai plăcute! Oferim o gamă variată de peste 400 de mărci - lămpi și corpuri de iluminat pentru toate gusturile, nevoile și bugetele. Creăm atmosfera perfectă de iluminat pentru orice ocazie, făcând din lumină o sursă de confort și bunăstare. La Lumories, beneficiezi de sfaturi și îndrumări de la experți, impreuna cu liniștea unei experiențe excelente de livrare.
Contact info
3.7
Average
350 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excelent!
The short shipping time, the way of packing, the communication and of course, the quality of the products. Everything at its best!!
December 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The goods are nice
The goods are nice, like on website.
The minus is that you answered a bit later, but after i called a number from the company website somebody toked care of everything i asked
The phone number that is on the romanian website is not working
November 25, 2025
Reply from Lumories
Dear Customer,
Thank you very much for your feedback and for your kind words about our products.
We are sorry for the delay in responding to your initial inquiry. We appreciate you contacting us by phone, and we are glad that our team was able to assist you promptly.
Regarding the phone number on the Romanian website, we can ensure that it works correctly and matches the schedule posted online. Thank you for bringing it to our attention.
We appreciate your patience and hope you enjoy your purchase!
Best regards,
Your Lumories Team
Great product
Great product, looks amaizing. It was well packed, but a plastic bit was broken at arrival, it doesn't affect the functionality and you can't really see it.
Transport took a while, but it worth the wait.
November 19, 2025
The ceiling light is defective
The ceiling light is defective. I tried it and it lights up for 8 seconds, then flashes more and more often. I ordered another identical one...maybe this one will be ok. I have bought many ceiling lights from you, the electrical network is ok, all the others are functional.
November 17, 2025
Reply from Lumories
Dear Customer,
Thank you for contacting us and for providing the details. We are very sorry to hear that the ceiling light is defective. Based on your description, it sounds like there may be an issue with the unit itself, especially since your other lights are working perfectly.
Please contact us via e-mail at info@lumories.ro and we will be happy to provide a replacement or refund for you.
We apologize for the inconvenience and appreciate your continued trust in our products.
Kind regards,
Your Lumories Team
Confusing colours
În the first picture, the chandelier was all golden and there is no info saying that is also has black colour in it
November 14, 2025
Reply from Lumories
Dear Customer,
Thank you for your feedback regarding the Candelabru Ferra, alamă antică, 5 becuri.
We apologize for any confusion caused by the product images. The first picture shows the chandelier with the lights turned on, which can affect the perception of its color. Some of the photos may appear slightly different due to lighting effects, but the product itself matches the description.
We are sorry for any misunderstanding and appreciate your understanding.
Best regards,
Your Lumories Team
very good experience
November 12, 2025
Nice item, good delivery!
H! It was a delay in delivery of 2 pieces of the package(s). In fact, I have already fixed the problem with the contact person from Germany, who was very positive one. In the final, in two different days I have been obtained the whole order. Thank you!
November 10, 2025
Products as described
Products as described, fast delivery, very good order status updating policy
November 8, 2025
Excellent product
Excellent product. Good interaction and updates on delivery from staff
November 5, 2025
Reply from Lumories
Dear Customer,
Thank you for your review! We’re happy to hear you had a good experience and appreciate your feedback. We’re always looking for ways to improve and hope to make your next visit even better.
We wish you a pleasant day and remain at your disposal for any further questions.
Your Lumories Team
The product is very nice
November 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.