Lunessa 

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Rated 1 out of 5 stars

Ordered on March 26th I've emailed 4 times the first 2 were apologetics with a promised of delivery soon,the last 2 requesting REFUND ignored. Still have not received nothing April 23rd I'm done li... See more

Rated 1 out of 5 stars

Appalling. Do not order. I received my order last week and was hugely disappointed. I have emailed three times requesting a return label…but my emails have been ignored. I’ve even mentioned that... See more

Company replied

Rated 1 out of 5 stars

Just received the item beginning of April 2025really disappointed with it. Emailed company explaining the item is faulty and overheats to the point where it could burn the skin. Hopefully they will... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, but this belt truly delivers on its promise! The moment I put it on, I felt immediate support and relief for my sciatica. The material is high-quality and doesn’t dig into my... See more

Company replied


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All reviews

(51)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great for Runners with Knee Pain

The Dianely Belt gives my back so much relief. I feel comfortable wearing it for long hours. It helps my posture and reduces my lower back pain. I really like it

February 19, 2025
Lunessa logo

Reply from Lunessa

Dear Luke,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Helped My Mom Move Around Easily

I bought Lunessa Rejuvaknee for my mom, and she says her knee pain has improved a lot. She can now around the house easily and feels much more relaxed. Thankyou Lunessa.

February 20, 2025
Lunessa logo

Reply from Lunessa

Dear Isabella,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Feels Like a Professional Massage at Home

RejuvaKnee is amazing! The vibration and heat therapy feel just like a professional knee massage. After 15 minutes, my knee feels relaxed and pain-free. I also love that it's wireless and easy to use. Fast delivery from Lunessa, and the packaging was great. Worth every penny!

February 19, 2025
Lunessa logo

Reply from Lunessa

Dear Andrew,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Great for Arthritis & Joint Pain

I suffer from osteoarthritis, and this device has made a noticeable difference. The warmth soothes my knee instantly, and the massage function really helps with stiffness. After two weeks, my daily pain is nearly gone! The shipping was fast, and the product is high quality. Thank you, Lunessa!

February 19, 2025
Lunessa logo

Reply from Lunessa

Dear David,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Excellent Support & Fast Shipping

I ordered this belt from Lunessa hoping to ease my hip and pelvic pain, and it worked wonders. The compression is just right—not too tight, but firm enough to provide great support. I’ve been wearing it daily, and it’s really improved my mobility. Plus, the delivery was super fast, and the customer service team was very helpful. I’m so happy with my purchase!

February 23, 2025
Lunessa logo

Reply from Lunessa

Dear Noah,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Instant Relief & Great Quality

I was skeptical at first, but this belt truly delivers on its promise! The moment I put it on, I felt immediate support and relief for my sciatica. The material is high-quality and doesn’t dig into my skin, even after hours of wear. Shipping was quick, and Lunessa kept me updated throughout the process. Fantastic product and company!

February 21, 2025
Lunessa logo

Reply from Lunessa

Dear Emily,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 5 out of 5 stars

Life-Changing for Lower Back Pain!

I have struggled with lower back pain and SI joint issues for years, and this belt from Lunessa has been a lifesaver! Within minutes of wearing it, I felt a noticeable reduction in discomfort. It’s comfortable enough to wear all day and stays in place even when I’m active. The shipping was fast, and the customer service was excellent-they answered all my questions promptly. Highly recommend!

February 23, 2025
Lunessa logo

Reply from Lunessa

Dear Henry,

Thank you so much for your kind words! We’re thrilled to hear that our belt has helped improve your sleep and provided relief for your lower back pain. Your satisfaction means the world to us!

If you ever need anything, feel free to reach out. Thanks again for your support!

Best regards,
Team Lunessa

Rated 1 out of 5 stars

Nothing like what I thought I ordered

Nothing like what I thought I ordered, cheap shoddy not worth the money, I have tried wearing them but they do not stay in place, do not buy

March 11, 2025
Unprompted review
Lunessa logo

Reply from Lunessa

Dear Ann,

We’re very sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we truly regret any disappointment.

Please reach out to us at helplunessa@gmail.com, and we will do our best to assist you and find a suitable solution. We appreciate your feedback as it helps us improve.

Our sincerest apologies for any inconvenience caused.

Best regards,
Team Lunessa

Rated 1 out of 5 stars

Cheap shoddy imports. AVOID!

That i got was nothing like wat I ordered! Cheap material shoddily made and the designs bore so little resemblance to image I had to double check I'd ordered the right thing. Rip off.do not use!!!!

March 4, 2025
Unprompted review
Lunessa logo

Reply from Lunessa

Dear Maureen,

We’re very sorry to hear that your order did not meet your expectations. We always strive to provide products that match our descriptions, and we regret that you were disappointed.

Please contact us at helplunessa@gmail.com, and we will do our best to assist you and find a suitable solution. Your satisfaction is important to us, and we truly appreciate your feedback as it helps us improve.

Our sincerest apologies for any inconvenience caused. We hope to make this right for you.

Best regards,
Team Lunessa

Rated 1 out of 5 stars

Not in uk in China false advertising

Firstly I contacted lunessa to see if they were actually in the uk before I made a purchase, I was emailed back stating that they was so I bought an item that was advertised to be delivered in a few days.
However waited over a week before I started looking Into the company and where the item was after they sent a tracking number, tracked it to find it is actually been sent from China and no information just says despatched.
DON'T ORDER ANYTHING FROM THIS COMPANY THEY'RE A BUNCH OF LIAR'S

October 31, 2024
Unprompted review
Lunessa logo

Reply from Lunessa

Dear Mick,

We’re very sorry to hear about your experience and any confusion regarding the shipping details. We understand how frustrating this must be, and we sincerely apologize for any misunderstanding.

Our goal is to provide clear and accurate information to our customers, and we truly regret if this was not the case in your situation. Please reach out to us at helplunessa@gmail.com, and we will do our best to assist you and provide more details about your order.

Your feedback is important to us, and we appreciate you bringing this to our attention. We truly apologize for any inconvenience caused.

Best regards,
Team Lunessa

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