Luvyle Reviews 

After many emails back and forth I am still waiting for a refund for a shirt I ordered which was nothing like the photo online and terrible cheap material and too small. I like may others have been given the usual standard brush off from the company I asked for the return address many times but to now avail. I'm sure this is so the 30 day return policy runs out. I paid the return postage which was $22.00 which at least I got back from PayPal but as yet no answer about my refund. I will never buy anything else online again.

I bought an "L" size T-shirt from them but received one that was small enough for a 6-year-old. I asked to return it for a refund. First they offered $4 (out of the $12.52 that I paid). When I told them that I would like a full refund since it was not my mistake, they upped their offer to $6. Since I wanted to be reasonable, I offered to buy a pair of shoes from them if they would apply the $12.52 credit to that order. They agreed but would not tell me how to do this. I have written their customer service dept at least 10 times so far, but each time they use a different representative's name to reply and play dumb so that you have to repeat the same thing over and over and over without there ever being a resolution. If you get scammed, contact your credit card company and file a dispute. If enough people complain, hopefully it will shut them down, if not legally, then by costing them exorbitant "dispute fees" charged by their credit card processing company.

1. Clothes are extremely poor quality.
2. Fit is very small.
3. Clothes come from China, despite being a USA URL.
4. I returned every item to the address in China that they provided to me 4 months ago, and I have still not receive a refund.
- I have 60 emails back and forth to them
- they have very poor customer service and record keeping, asking me the same questions over and over
- they say I sent the items to the wrong address even though it was provided to me in two separate emails; they still haven’t provided an alternate email
- they say they will only provide 50% refund, despite they 100% refund policy
- I have been asked the same questions, at least 20 times: please provide the tracking number, a picture of the the receipt for shipping (which then confused them and they thought the shipping cost was the amount I wanted to be refunded), the address I shipped it to, the item numbers for each item I purchased, etc. Continuous circular conversations with them.
I can not repeat enough- do not order with them. EVER.

DON'T BUY FROM THEM.

THIS is totally unacceptable. I have NOT received my refund of $152.11. They HAVE received all the merchandise that was returned. They have not refunded my money. This is ridiculous. I have been asking since March. They were paid on February 11th.

They will tell you that you should check with your bank. it's bull.

AVOID THIS COMPANY!
This company is a scam. I ordered 3 items from them and only 2 turned up. The ones I got were nothing like the pictures. Different colours and rags basically. Not fit for purpose at all.
They offered me ‘compensation’ which was a third of what I paid but said they couldn’t refund via PayPal- which is another lie.
I raised a dispute with PayPal Sent the rubbish back to them.
I have now chased Royal Mail and they have confirmed they are a scam as they never pick up the returned goods so they will eventually be returned after 3 months or so and I will never get my money back. If they were in the UK they would be closed down and prosecuted. I don’t understand how they keep getting away with this. I only wish I had read the hundreds of bad reviews before I gave them my money.

If I could give negative stars, I would. This is just an awful company. There is always a question of quality and customer service when ordering from an unfamiliar website, but this experience is the worst I think I've ever had. It took weeks for my orders to be shipped, and one item I ordered never showed up at all. Regarding the items I did receive: the fit was poor which wasn't too surprising because anything made in Asia is going to fit really petite people. But the quality was so disappointing. The clothes are made of what feels like badly recycled plastic with bad cuts and hems. It's like clothing made for fast food chains - cheap, nasty material and cut to fit no one. I am now engaged in the most inefficient, longest return process I've ever been in. Someone new emails me every few days and asks for the same information I've already provided. Do yourself a favor and avoid this company. Even if the pictures on the website look nice, the actual product is complete garbage and you'll have to scale Everest to get your money back.

Scam! Advertises in New York Times so i Thought they'd be legit but NO. Paid got nothing!

Another bad experience. My order took best part of 2 months to turn up and that included lots of chaser emails from me.
When they arrived the clothes are poor copies of those in the pictures, terrible material, loose stitching and no labels.
I wish I had read these reviews before I completed the purchase - lesson learned!
I guess the 1 star could be for the incredibly polite staff they have replying to the emails... they deserve to work for a better company!

Very bad experience: ordered 5 items on 9 September, arrived after several reminders on 30 October: one worse than the other!
Bad fabric quality, cut without any shape...a real theft!
Never bought from you again and I will only advise against your products

If I could give it no stars I would, I ordered a very cute blouse. Size XL, it is not even XS. Please do not waste your money, I will never ever order from them again.

This company is a FRAUD
This company is a FRAUD! I order 9 items, they arrived in two packets, 6 item in 3 weeks, 3 items in 6 weeks.
The items looked nice online, but when I received them they were all POOR quality, the sizes were also smaller, the fabric was like nylon! I have never seen something so very upsettingly junk!
I have contact them via email, trying to get a full refund. I finally got a chinese address, where I event sent back the item, but the address was false!!! Since July 2019 I still did not get my refund and the items are on the way back from Chine, as the address was a scam!
DO NOT ORDER FROM LUVYLE!
It is a SCAM!
I LOST $180 + shipping costs for sending back the item!
Be very careful!
Same fraudulent company is VeryVoga! A lot of items are the same as on Luvyle's website, their address is also a scam!

This company is a FRAUD! I order 6 items they looked beautiful online after 23 days I received 4 items all POOR quality and child like in size no label for the brand. I tried to contact them email, phone and IM through the website. NO RESPONSE! DO NOT ORDER FROM THEM EVER! It is a SCAM. Then PayPal won't help and my bank (Wells Fargo) is acting like I am trying to commit fraud by reporting them. This SCAM needs to be shut down now. I FINALLY RECEIVED THE 5TH ITEM AND IT'S JUNK. I LOST $108.45 CROOKS!!

Luvyle is the worst company. Is base on China or Korea. Company address says in California but don’t believed it. I bought $140.00 in merchandise approximate On 05/24 and received 1/2 of the order. I kept one item, 3 items returned to them and received the refund and 6 items never received, Do to failure delivery, and they have the merchandise on hand. Every day Since 08/13, I am requesting a refund and no serious respond from them, only apologizing for this issue. I have 76 email back and forward. I try to go Get the refund thru pay pal and pay pal didn’t help me either, even showing emails and proof of everything. The respond from Luvyle was to give me an offer of $40.00 when I pay $86.00 more or less for the 6 items. My order number is # 421166 if you want to help but don’t give more apologies , I want action on your part because I will express my opinion and review in any website that I can.

I was forced to give 1 star. I would have preferred to leave no stars. The quality of the items, material, sizing, and stitching, are below sub-par. The shipping took 4 weeks from the time I ordered the items for them to arrive. None of the items fit---ordered large in everything and x-smalls arrived. Ridiculous. Customer Service is non-existent and when they do finally contact you, they want you to take pictures of all of the items and send to them and then they never respond to requests to return the clearly usable items that took forever to get here. I have contacted the Better Business Bureau and my credit card company to see if I can receive assistance this way.

This is the worst online company that has ever existed. They come off as illiterate snowflakes who know nothing about grammar but the bottom line is that if you order something, it better fit because you will never get a refund or even information where or how to return your purchase. STAY AWAY from Luvyle.com.

Never buy anything from this company. They are acting fraudulently.
Good advertising to make you buy. Shoddy material and quality of printing on fabrics. Return to an address in China which is not found.
Refuse to refund.
Should 431469not be allowed to trade in the UK

Do not order anything from this company, the clothes are unfinished, if you try to return them you will keep getting repetitive e mails, so I have lost £60 on rubbish just glad I didnt order anymore. Should be closed down due to trading standards.

Check BBP before buying online from a clothing store that asks to email them in order to return or exchange merchandise. Worst experienced ever!!! A total scam that has cost me $96.82 plus tracked returned shipping cost to an address in Los Angeles *Jimmy, 1372 Wilson Street, L.A, CA 90021 that seems to be part of the scam given that USPS hasn't been able to deliver package after a month of mailing it first class. The phone 2136231016 seems to be a fax machine.
Clothes were damaged and stained, poorly manufactured and fabric was as thin as paper.

Still waiting , 4 months now, for a 61.19 refund. They have the merch since June now its the end of Oct

I wrote a review on 4th May 2029 and have all of my emails as proof - this is not a fake review ! Goods were returned in May. Because of my review I received an email from Luvyle promising to refund my money once the goods were returned and apologising. The goods were returned with proof of posting in May and guess what, no response and no refund despite numerous chasers from me. You can’t speak to them either. This company should be flagged to the appropriate authorities as a scam and a fraudulent online retailer. Goods were well below standard yet they won’t refund my money despite chaser emails and posting the goods back in May. I rarely write reviews or use social media but because of how appalling this experience has been Luvyle have left me no choice ! 24/10 - they have asked for my order number - let’s see if anything happens again ! Order number is 388601