Luxury Bathrooms And Tiles Reviews 

103
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

First class company to deal with from start to finish. So helpful nothing was to much trouble. Love the bathroom suite, had a slight issue with the toilet seat colour. Emailed Luxury bathrooms and to... See more

Rated 5 out of 5 stars

I ordered floor tiles - Premium 7mm White Marble Effect Large Format Click LVT Flooring - 900 x 470mm, Great Service and Product, delivered next day as required

Rated 5 out of 5 stars

We ordered two types of wall panels for our bathroom refurb, and they are fantastic. We rang after closing time to make sure they had what we wanted in stock, and the person on the phone wa... See more

Rated 5 out of 5 stars

Absolutely brilliant service from start to finish! Mo went above and beyond to help us choose the right products for our bathroom. The quality is excellent, the prices were very competitive, and deli... See more

Company details

  1. Bathroom Supply Store
  2. Building Materials Supplier
  3. Home Improvement Store

Written by the company

An online Luxury Bathroom and Tile store selling premium porcelain tiles, bathroom wall panels, heating, stylish vanity basins, showers, mirrors and a range of products that will transform your bathroom and add comfort to your home. Here at Luxury Bathrooms And Tiles, we provide affordable luxury. We pride ourselves on providing the highest level of service to our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

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4.8

All reviews

(103)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Mo has been brilliant from my first enquiry about shower wall panels. Organising a delivery date to suit myself. When the delivery arrived there was a couple of trims missing, I rang Mo as soon as I realised, he called me back within 10 minutes and confirmed they would be with me the following morning, full of apologies that they had been missed by the delivery company. Trims arrived, all good. Thank you, fantastic service.

November 25, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Thank you for choosing Luxury Bathrooms And Tiles for your shower wall panels and for taking the time out to leave us a review which we are grateful for. Pleased to hear everything was resolved swiftly.

Best wishes

Luxury Bathrooms And Tiles

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Rated 5 out of 5 stars

Honestly the bestest service and most beautiful quality tiles

Mohammed has been great in every aspect of my experience. He explained alot about the different types of flooring which made it easier for me to decide which tiles I need/want.
These lvt tiles are beautiful and I could not find these anywhere else and trust me I went everywhere!
He also gave me a very good deal and a very fast next day delivery.
Thank you so much!
Kind regards
Mrs Sajid

November 29, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Hi

Many thanks for choosing Luxury Bathrooms And Tiles and for taking the time out to leave us a short review. We are pleased to hear about your positive experience. Due to the large order placed, we were able to offer you an additional saving to our existing sale price! We wish you all the best with the completion of your project.

All the best

Luxury Bathrooms And Tiles

Rated 5 out of 5 stars

Fabulous company with great quality tiles

I highly recommend this company for their professionalism from start to finish and the high quality tiles I purchased for my en-suite namely the Novella Blue Marble Matt tiles. I purchased the tiles in September 2024 but due to my builders availability the job was not finished until 12 November 2024, but a 5 star outcome. I first ordered a sample tile which for some unknown reason did not arrive. However, the staff were most accommodating and sent out a whole tile in quick succession as an apology for the delay. The quality of the tile, the design the colours w everything is just perfect! Thank you thank you thank you.

September 13, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Hi Vivienne

Many thanks for choosing Luxury Bathrooms And Tiles for your project. We are delighted to hear about your positive experience and the positive outcome. Enjoy your new en-suite!

All the best

Luxury Bathrooms And Tiles

Rated 5 out of 5 stars

Great family run company

Process of ordering the tiles was quick and easy. I did order the wrong quantity of tiles and they realized it was a general mistake on my side and waved the delivery charge for the additional tiles. Great customer care and after care. Would highly recommend.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Superb Buy

Mo was extremly helpful and knowing about the products..price was second to none and I could not find better on the whole Internet.. delivery was next day and at a time the courier said they were coming..I will definately buy from them again..Mo spent time sending me pics of items that I said was an interest to me..simple transaction made easy by good helpful staff..thanks again Mo..

November 5, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Many thanks for taking the time out to leave us a review. Here at Luxury Bathrooms And Tiles, we aim to provide a high level of service to all of our customers and we are pleased to hear you were impressed with both the service and the competitive prices we offer.

Look forward to assisting you in the future

Luxury Bathrooms And Tiles

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Rated 5 out of 5 stars

Mo was excellent he was extremely…

Mo was excellent he was extremely helpful, answered all my questions promptly and was flexible with my delivery. Mo was a pleasure to deal with. Thank you Mo.

September 25, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Thank you for choosing Luxury Bathrooms And Tiles Rebecca. Please to hear our customer service was great as that is what we aim for.

All the best moving forward

Luxury Bathrooms And Tiles

Rated 5 out of 5 stars

sent samples very quickly

sent samples very quickly, we chose another make/pattern eventually but we were impressed with the speed of delivery and follow up to see if we needed any further assistance

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great team

I was very please with the service provided by Luxury Bathrooms and Tiles and the help Mo Bham provided along the way. Our first order was cancelled due to a stock mistake so Mo shipped our second order next day delivery for the price of normal delivery. We were also short of a couple of tiles and Mo step in again to ship the tile supplement next day. (24hr turn over from order to delivery.)

October 15, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Many thanks for taking the time out to leave us a review. Pleased to hear that you were supported promptly.

All the best

Luxury Bathrooms And Tiles

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Rated 5 out of 5 stars

Can’t fault this firm !

I can honestly say the experience of this company from start to finish was second to none . Mo was available throughout to answer any questions and extremely helpful with sending samples to help make the right decision . No pushy sales at all . He was keen to hear how the delivery went and if we are happy with the flooring when it arrived . I even sent him some photos ! So pleased with the flooring and the outstanding customer service . Thanks to Mo and all the team.

October 4, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Many thanks for taking the time out to leave us a review. We are really pleased to have helped you with your project and pleased to hear that everything went well. It is good to be recognised for the level of customer service we aim to deliver. Also, thank you for the pictures that were sent. Your new floor looks amazing!

Look forward to assisting you in the future
All the best
Luxury Bathrooms and Tiles

Rated 5 out of 5 stars

Brilliant from start to finish

Mo was brilliant dealing with my queries and requests. He helped me change my orders, check availability, track delivery - amazing customer service. I felt a valued customer and was treated as if I were refurbishing The Ritz and not a small ensuite.
Thank you Mo and team!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

What a wonderful company!

What a wonderful company.
I ordered some tiles for my bathroom project. All the queries I had were answered immediately. Mo, the business development manager was fantastic and was so very helpful. I required some extra tiles and he went out of his way to ensure they were delivered to me next day. The tiles are beautiful and arrived well packaged and protected.

I cannot fault the service, Luxury Bathrooms and Tiles are a breath of fresh air and really make you feel that they value your business. Nothing was too much for them and they are a pleasure to do business with.

Thanks to Mo, and the team for all your help 😊.

March 14, 2024
Unprompted review
Rated 4 out of 5 stars

Great service

The service was great and staff were very helpful. They called to check on delivery and the product itself was beautiful.

March 25, 2024
Unprompted review
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Rated 5 out of 5 stars

A pleasant experience from start to finish.

I found the service to be excellent all the way through the process. I have no reservations in recommending this company to friends and family. The product was outstanding just what we needed in both quality and design. Delivery was as promised and the driver had a very pleasant manner.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Best service

So happy with the experience I have had with this company.
I bought tiles and our vanity unit here and have been in contact with Mo throughout the purchase and after.

The delivery was great. No damages and came first thing in the morning.

Had difficulty choosing tiles and he helped me out with this and so happy with the results.

Also had to do a couple rushed next day deliveries as didn’t order enough tiles and also changed my mind on the colour of vanity unit very last minute.
Mo was always on the other end of the phone and solved my problems every time.

After a large extension which included dealing with so many different companies I can hands up say that this is the best service I have received throughout the process.

So happy with everything and will definitely recommend and use again in the future.

January 27, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

We are really grateful for the detailed review you have left us and pleased to have assisted you with this project. The fact you have highlighted the service received from us having dealt with many other companies throughout your extension project really pleases us. It is good to be recognised for the level of customer service we aim to deliver.

Look forward to assisting you in the future
All the best
Luxury Bathrooms and Tiles

Rated 5 out of 5 stars

Excellent customer service

I recently had the pleasure of using Luxury bathroom and tiles for our recent bathroom upgrade.
The exceptional customer service from Mo was great. I made an error in my order, but their team swiftly resolved the issue with efficiency and courtesy, and prevented a delay on installation. Their dedication to customer satisfaction is truly commendable, and I highly recommend Luxury bathroom and tiles for their outstanding service.

January 26, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Thank you for taking the time out to leave a review Marcus. Really pleased to have assisted you in your bathroom project and to have manged to rectify the initial error you made whilst ordering.

Best wishes

Luxury Bathrooms And Tiles

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Rated 5 out of 5 stars

Couldn’t have asked for better service

Couldn’t have asked for better service. The first enclosure we ordered was out of stock at the time but we were kept up to date with everything and reassured all the way. The customer service was brilliant and the enclosure looks amazing. I will deffo be using them again!!

February 8, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

Hi Gavin
Many thanks for taking some time out to leave us a review. Appreciate your patience in relation to the slight delay we experienced. You have been a pleasure to deal with. Hope to assist you in the future.

Best wishes
Luxury Bathrooms And Tiles

Rated 5 out of 5 stars

A company that actually helps YOU.…

Excellent help and service from Mo at Luxury Bathrooms and Tiles. I phone to ask about a colour sample for a sink unit and Mo said he would try and email me some information in the next few hours. This didn't arrive so I thought this was like most companies, just not bothered with small enquiries that take up time. The next Morning I received a phone call from Mo apologising for not managing to have contact me as mentioned. We exchanged details and the sample arrived the next day at no cost. We are still in planning stages but dealing with a company that is true to their word, I will be happy to use them when ready. In the meantime I'm very happy to recommend this company for others to benefit too.

February 6, 2024
Unprompted review
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Reply from Luxury Bathrooms And Tiles

We really appreciate the time taken out to leave us such a comprehensive review Jackie. We are also thankful for your understanding and patience for the delay in initially getting back to you. Look forward to assisting you with your upcoming project in due course.

All the very best in the meantime

Mohammed
Luxury Bathrooms And Tiles

Rated 5 out of 5 stars

Fantastic Service and Beautiful Tiles

We have nothing but praise for the brilliant service we received from Mo. We didn’t have time for a sample so Mo face timed us the next day to view the selection of tiles we requested. They were delivered on time and look beautiful in our new bathroom. Mo was always on hand to offer help and advice and replied to messages straight away. We couldn’t recommend Luxury Bathrooms and Tiles enough and will certainly be using them for any future projects.

December 18, 2023
Unprompted review
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Reply from Luxury Bathrooms And Tiles

We really appreciate the time taken out to leave us a review Emma. Many thanks also for sending us photos of your completed project. Your new bathroom looks stunning!

Given the time restraints you were working towards, the face time call worked really well and enabled you to see the tile in full.

Really pleased to have assisted you with this and hope to assist you in the future

All the very best
Luxury Bathrooms And Tiles

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