While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the shirts, highlighting their unique designs, comfort, and soft material. Many people also commend the efficient order process and the company's quick response times. The customer service is frequently described as outstanding, with numerous individuals appreciating the helpfulness and proactive approach of the support team in resolving issues. However, some customers noted that the sizing of the shirts can run small, recommending paying close attention to the size charts or ordering a larger size. A few people also mentioned that the material of some shirts felt light or flimsy, suggesting it might not be as durable as other options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the softness, comfort, and high... See more

Order

Consumers find the ordering process to be largely positive, often praising the company's responsiveness and... See more

Customer service

Customers had overwhelmingly positive experiences with customer service. Many reviewers highlighted the... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the immediate and quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work bef... See more

Rated 5 out of 5 stars

Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to k... See more

Rated 5 out of 5 stars

Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wan... See more

Rated 5 out of 5 stars

I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life n... See more


Company details

  1. T-Shirt Company

Written by the company

m00nshot T-Shirts and apparel! Non heinous designs for all mankind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really Great Overall Experience

Honestly, I’m giving Moonshot a 5-star review for their amazing customer service!
I bought my husband a sweatshirt for his birthday—the one he had picked out—and when it finally arrived, it was a little snug.

I was hesitant to reach out, but I’m so glad I did. Anthony from the Support Team was incredibly helpful, responding to my email within 24 hours and offering a resolution right away.

My husband loves his “Jelly of the Month” hoodie, and the great customer service will definitely have me coming back again!

November 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The absolute BEST customer service!

This company has great products and absolutely the BEST customer service of any company I've dealt with in a very long time. They went above and beyond to resolve my issue. Thank you! Will definitely do business with this company again.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

Cool company, amazing service!!

Moonshot has a really cool variety of shirts. I got one that was a little bit too small and they were so sweet and handling me getting a bigger size. Cool company with great customer service!!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

High-quality t-shirts

I ordered the high-quality t-shirts. The material is very comfortable, and the design was beautiful and matched the site.
I needed to replace two of the shirts based on size, and the team was very helpful and responsive. They took care of my situation quickly. I was actually surprised.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I have never encountered such amazing…

I have never encountered such amazing customer service in my life! I have been considering ordering from this company for years and finally pulled the trigger. I misjudged my sizing based on the shirt and shirt material. They went absolutely above and beyond to help me ensure I had the correct size And then corrected the order with amazing speed and efficiency. I will be doing business with these guys for years to come. Fantastic company, fantastic product!

October 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

great service and fun t-shirts

great service and fun t-shirts. They are better quality than most selling this type of stuff. They forgot a small item (sticker) and when I mentioned, they shipped asap. Will be back to order more fun and zany t-shirts from them.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality shirts

Great quality shirts, fast shipping, and amazing customer service. I accidentally ordered a small and emailed customer service to change it to an XL. They sent me the XL free of charge even after sending the small since they didn't get my email in time. Have ordered 3 times for different shirts and will continue to order in the future. Thank you.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. I ordered the wrong size and didn't like the print when it was received. Rather then have me return the shirt I no longer wanted, they told me to keep it (one time courtesy) and sent me a replacement. Just had to pay shipping. Great experience and will order from them in the future.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! When we had an issue with our order (even though it was probably our fault!), Anthony S and his team replied back to our email quickly and presented quick action on making things correct. They even threw in some shirts for free. Wow, what a company. Customers for life thank you so much!

Jeremy Tiz
PHX, AZ

October 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hilarious t-shirts and Awesome Customer Service

From the hilarious product types to the actual size and comfort of the t-shirts, my entire order was nothing short of awesome. I received everything very quickly and being the idiot I am, I screwed up and ordered the wrong size on 2 of the shirts, which was quickly rectified by Anthony at m00nshot in one email that was responded to in a couple of hours. Couldn't be happier. Thank you!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer experience/service I've…

Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to keep the original order and provided a code so i could order the sizes needed at no additional cost. Extremely responsive and made the fix very easy. I've told 3 people already about how great they were!

October 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Half my closet is full of m00nshot

I’ve ordered so many shirts from M00nshot over the years, half my closet is full of these funny, nostalgic, and creative wearables. I just ordered 4 more items for Halloween! Kinda can’t stop.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordered a couple shirts from M00nshot and I love them. They are great quality and shipping was quick. The screen print on one of the shirts was a little off center, so I contacted customer service and they took care of it immediately. They reprinted a new shirt and shipped it out right away, no questions asked. Anthony S. Was the employee who took care of me and he was awesome. Highly recommend.

October 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent experience with mOOnshot

I needed to make an exchange and the customer service couldn't have been more prompt, courteous, respectful, professional, friendly and helpful. And the product is high quality and just what I wanted. I would highly recommend mOOnshot. Buy some stuff from them! They're great!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service and Great Products!

Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wanted had tall sizes listed!! You don't get that kind of response from a company often these days, so I was super grateful. The shirts are well made, fit VERY well (2XLT) after going through the laundry. Couldn't be happier, and will order more inthe future! Thanks!

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

m00nshot Hits You Right in the Feels

I am really, really glad i stumbled upon m00nshot.

It’s like they raided my subconscious from the 70s, 80s and 90s and turned it into wearable radness. The mix of nostalgia, pop culture, humor are so cool, so obscure and so freaking awesome... they hit perfectly.

I own 27 shirts from m00nshot. Yes, 27! I have been a customer since 2017.

It’s hands down the best website for unique, original T-Shirt designs that are actually cool. Not the same recycled stuff you see everywhere else. Plus, the shirts are really soft and super comfortable. Once you get one, you’ll get it.

October 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look