While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the shirts, highlighting their unique designs, comfort, and soft material. Many people also commend the efficient order process and the company's quick response times. The customer service is frequently described as outstanding, with numerous individuals appreciating the helpfulness and proactive approach of the support team in resolving issues. However, some customers noted that the sizing of the shirts can run small, recommending paying close attention to the size charts or ordering a larger size. A few people also mentioned that the material of some shirts felt light or flimsy, suggesting it might not be as durable as other options.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the softness, comfort, and high... See more

Order

Consumers find the ordering process to be largely positive, often praising the company's responsiveness and... See more

Customer service

Customers had overwhelmingly positive experiences with customer service. Many reviewers highlighted the... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the products,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the immediate and quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work bef... See more

Rated 5 out of 5 stars

Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to k... See more

Rated 5 out of 5 stars

Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wan... See more

Rated 5 out of 5 stars

I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life n... See more


Company details

  1. T-Shirt Company

Written by the company

m00nshot T-Shirts and apparel! Non heinous designs for all mankind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wrong sizes fixed IMMEDIATELY

I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life now, eventually I’ll be an 75 year old dude wearing a funny quote from an 80s movie only I will remember..

October 10, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great shirts, better service

I love the shirts and have become a repeat customer. Awesome designs with even better customer service, which unfortunately has become the exception with other companies. Their response is fast and they always take care of me. They keep on coming up with something new and their line never grows stale, too. I'll continue to be a loyal customer....

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality shirts

Great quality shirts, fantastic customer service, quick communication. I would highly recommend m00nshot. I'm ready to order more shirts! Thanks!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service!

This company has some of the best tshirts on the market. I love movies and movie quote tshirts are the way to go! There customer service is also incredible. I asked to have shipping upgraded and offered to pay for it and they comped me for it and made sure my order got to me early. They were so prompt with their communication unlike other companies and I really appreciate that it today's market. I highly recommend getting their products!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot tell you enough how good their…

I cannot tell you enough how good their customer service has been. I inadvertently picked the wrong color for a shirt that I ordered and well after the order I sent an email and ask them if they could change it. They responded promptly and it said that they would be happy to change the colors before they ship it. Then I got a shirt that was a women's large however it wasn't quite large enough and I told them about it. They responded by saying they would be more than happy to replace it just to pay the shipping. Which was not really what I was fishing for I was just letting them know that it was running smaller. But this is a kind of customer service that you would expect people to do so I highly recommend them

September 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The quality of the shirt material was…

The quality of the shirt material was better than I expected but pay close attention to sizing. They run small so would recommend a larger size especially if in between sizes. Customer service was great and made exchanging for the right size very quick and easy.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a slight issue with my order. Customer service was quick to solve it! I love these shirts!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

They went above and beyond with their…

They went above and beyond with their customer service when I order a size that was a bit too small for me. The T-shirts are super comfortable and I love the cool trendy graphics on the shirts. We will definitely be buying more shirts and other apparel in the future!

September 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Anyone who reads this

Anyone who reads this. If you like a design from this company please know 2 things at least… number one these shirts are incredible comfy and made of amazing fabric. Number 2 so I ordered the wrong size shirt and I emailed them. Within 12 hour’s not only did they respond but they gave me another shirt free of charge and didn’task for a return. I feel bad ordering the wrong size and they took the loss. But man in a world where customer service seems to always lack and once you buy you feel on your own with your purchase, this meant the world. I’m about to order more from them and will stay a loyal customer. Not just for the free shirt, but for great loyalty to your customer. You guys Rock! I highly recommend this company and their products

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I've ordered twice from m00nshot and…

I've ordered twice from m00nshot and the quality of their shirts are fantastic along with being absolutely hilarious. The second order I placed my package was lost in the mail and m00nshot stepped up and fixed it by sending me a replacement. So great products and great customer service. Thanks so much!!!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Moonshot Does it Right

I have ordered 8 times now, so obviously I love the shirts. Good quality material and printing. I get the standard shirts and they might fit a tad small, but are fairly stretchy, so I order my normal size.

One shirt in my most recent order had a bit of a problem so I sent a message through the website. This was on a Sunday mind you. They got back to me in a matter of hours, and are sending a replacement free of charge, no return necessary. You have a permanent customer and I recommend Moonshot all the time!

August 31, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Never got them

Shirts look great online. When they didn't arrive I only had to pay shipping to get them resent. When they still didn't arrived they tried to blame porch pirates. I have a ring camera and multiple other deliveries each week - that is not what happened. I think they gave the delivery service the wrong address and won't admit it. Still don't have them and they wont respond.

August 27, 2025
Unprompted review
m00nshot logo

Reply from m00nshot

We’re very sorry this customer feels frustrated. Here’s what actually happened:
The original order shows as delivered in USPS tracking, which means the postal service marked it as successfully completed. Because of that, we had no way to file a loss claim with USPS, since they confirmed delivery on their end.

Even so, we wanted to make sure our customer was taken care of. As a small business, we covered the full cost of producing a second set of shirts at no charge, and only asked the customer to pay the shipping cost. This is the fairest solution we can offer when USPS shows an order as delivered, since otherwise we would essentially be absorbing the cost of multiple orders that tracking confirms as fulfilled.

We always stand behind our products and want every customer to be happy with their purchase. If USPS marks a package delivered but a customer doesn’t receive it, we understand it can be frustrating, but unfortunately we cannot control USPS delivery scans. What we can do is go above and beyond to replace the items at our own cost, which is exactly what we did here.

Rated 5 out of 5 stars

Great customer service

Great customer service! Love the shirt quality and design. I had initially ordered the wrong size and they had the correct size shipped my way immediately after my exchange request.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap

They send the most fitted shirt possible. Bella shirts are made in a female style. I know because my wife's work uses them. Then they make it your fault that they use cheap shirts and make you pay to return it. 🗑️ Company.

August 20, 2025
Unprompted review
m00nshot logo

Reply from m00nshot

Bella Canvas literally makes the best quality shirts on the planet and the overwhelming majority of customers love them. As we mentioned to you, we would have gladly sent you replacements in a larger size or even in a different heavyweight style instead. We have reported you to the Better Customer Bureau and revoked your pilot's license.

Rated 5 out of 5 stars

Fantastic company

I’ve ordered from these folks a few times. The tees are very good quality and the themes are always a lot of fun to shop. Twice now, I had to ask for something after I already put in my order. They got back to me quickly and found a way on both occasions to get me what I wanted! Above and beyond. I will do all my fun teeshirt shopping with Moonshot!

August 4, 2025
Unprompted review
m00nshot logo

Reply from m00nshot

You rock. Thanks for the kind words Renee. 😎

Advertisement
Rated 5 out of 5 stars

Directa your feetsa to Moonshot T-shirtsa

I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work before submitting. I accidentally ordered my Daddy Greene's Pizza shirt as a S. I wrote a quick email to customer service explaining my screw up and asking what my options were for exchange. Anthony hooked me up and offered me a replacement for shipping cost only. Hooked me as a customer for life.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar customer service.

The shirts were fine, but the customer service was literally amazing. They aren't kidding when they say they want you to like the product. I'd buy from them again in a heartbeat.

June 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look