MacBuyBack Reviews 

I accepted a good price for my Mac but the courier lost it! Customer service from MacBuyback has been great. James has kept me informed on a claim he made against the courier and has now paid me slightly more than the original offer. I will certainly come back to this company again.

The overall process could have been better but it’s largely due to the holidays. Otherwise, I appreciate the transparency of MacBuyBack and would recommend it for selling your items.

This is the second time I've used Macbuyback and this transaction was as excellent as the first one. Great communication from the team all the way through. They supplied a DPD return label, emailed to let me know the macbook had arrived and let me know when payment would be made after testing. All in all a very pleasant experience with a better trade in price than other trade in sites.

It all worked well apart from a problem with the collection company DPD. The other issue is with the phone contact with the company MacBuyBack. Their phone number is answered by a person who very politely explains he has no access to any information regarding your sales and you have to email the company, I think the person answering the phone should be able to look at your case and provide answers.

Straightforward process and prompt communication. All of the instructions were clear, and I received the expected payment

Such a great company to deal with.
Kept me updated throughout the whole process of selling my Macbook and offered a very good price.
Mac arrived in less than a day after I sent it and so glad to support a good local company.

I used this company and its sister company (selling an iMac, buying a Mac mini). Both sides of the transaction were absolutely great. Mini arrived in vgc, as described, and has been running as a media server since. The iMac price was fair, and after inspection/soak testing, payment was prompt. Yes, I probably have got more money from other private selling sites, but there's always shipping and the potential for scams and hassle. Overall, I'm pleased with the outcome.

Interaction, whether by email or in person, were really friendly. I'd definitely go back and use this company again,

Excellent and honest service.

I recently sold my MacBook Pro to this company, and the process was seamless from beginning to end.

It is important to note that there will be approximately a week between the receipt of your item and the arrival of your payment. However, if you provide an accurate and honest description of your product, you will receive the amount offered.

I was consistently kept informed throughout the entire process, from initial inquiries to confirmation of the parcel delivery and payment.

This is the advantage of a shop-fronted company with a contact telephone number. In contrast, larger online-only merchants that often offer poor service, communication, and frequently misrepresent their offers.

I sold my used 4 year old Mac through MacBuyBack. I had recieved an offer from another company who then chipped me down by over £250.00 after they then added further conditions to the sale which were not on the online submission. So I got the Mac back and used MacBuyBack who offered a competitive price. They organised the collection through DPD and kept me updated on the progress. After a week they paid the amount in full without any issues. Great service and would use again.

I was kept informed throughout the process and the funds were paid immediately upon completion.

I was skeptical at first about selling online but MacBuyback has now changed my opinion on online trading. The service and communication were smooth. God paid the exact amount i was quoted.
Thanks Macbuyback.

Selling my old iMac full payment no less, very service

After my initial email they sent instructions on what to do and once they had checked the Mac, they sent me the money straight away

Excellent service, contact, price and final payment. Would certainly recommend.

Brilliant service, very helpful and offered the price that was advertised, would definitely recommend for others

I had some reservations about reselling an iMac online, but the whole process through MacBuyBack was straightforward and painless. Collection with DPD was arranged for a day of my choosing and a paid shipping label was provided, so all I had to do was repackage the device. From the time the computer arrived with them, payment did take a little while to come through (just under two weeks), but they paid me more than twice what Apple was offering for trade-in. Definitely would recommend.

Was skeptical at first as there are so many fake companies. Great communication throughout. £20 less than I was initially quoted. Money received 2 weeks after I sent my item. Would recommend. I sold a 2019 Imac.

Fantastic Service - would highly recommend

Fast service and good communication. I recommend this company for all Apple Mac needs .

Was very skeptical at first selling my macbook online. Thankfully Macbuyback proved to be a good trustworthy company. I wound highly recommend them and would definitely have no hesitation in dealing with them in the future.