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MadMuscles Reviews 28,384

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 15,584 reviews, most reviewers were somewhat happy with their experience overall. Many people found the sign-up process easy and appreciated the helpful guided sessions, with some noting the program fit their schedule perfectly. Customers also enjoyed the clear and slow movements, finding them effective even for beginners, and were satisfied with the overall experience. However, some people were dissatisfied with the subscription and payment practices, reporting unexpected and unauthorized charges that were not clearly disclosed during signup. Many customers also experienced difficulties obtaining refunds for these charges, with their requests being refused despite multiple attempts, leading to feelings of being misled. Additionally, some reviewers mentioned issues with automatic billing, multiple additional subscriptions, and a lack of transparency regarding renewal policies.

What people talk about most

User experience

Customers had ambiguous experiences with the user experience, with many finding the app easy to use, sign up... See more

Subscription

Users describe negative interactions with subscription, often reporting unexpected charges and confusing... See more

Payment

Consumers find payment to be a source of frustration, often reporting unexpected charges and misleading... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that their requests for... See more

Price

Clients share negative opinions on price, with many reporting misleading pricing and aggressive upselling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's only been a few days but I have enjoyed the workouts they have recommended. I feel like they are the right level for me at this point. The app could use some better filters inside the different c... See more

Company replied

Rated 4 out of 5 stars

Easy to sign up. Workouts are fun....large variety of calisthenics exercises. Transitioning from a wt based workout plan just to give my body a break for awhile. Still doing a lot of my work based acc... See more

Company replied

Rated 4 out of 5 stars

The guided session was very helpful. After being inactive due to injury for8 weeks , this program is just what I needed, although it was challenging because I needed to rest more than 30 seconds betwe... See more

Company replied

Rated 4 out of 5 stars

I like how the workouts are sectioned out with the rest periods added in. I like the instruction in the workouts. The 21 day military challenge is a good addition to my video workouts. I wish there w... See more

Company replied


Company details

  1. Wellness Program

About MadMuscles

Written by the company

MadMuscles Banner

MadMuscles is an app that helps you crush your fitness goals with personalized workouts, meal plans, and expert guidance.

Choose from 10+ training programs – from strength and HIIT to yoga and walking – all tailored to your level, schedule, and gear.

Track progress, join lifestyle challenges, and get real results with zero guesswork. Whether you're at home or at the gym, MadMuscles gives you the tools and motivation to stay on track and get stronger every day.


Contact info

Build your body with MadMuscles

Personalized workout plans. Real results.

3.7

Average

TrustScore 3.5 out of 5

28K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

It's very hard but I'm only in day 3 I…

It's very hard but I'm only in day 3 I do believe I will see some positive response

May 30, 2026
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Reply from MadMuscles

Hello Mike! 😊 Thank you so much for sharing your experience! We know it can feel challenging at the beginning, but you’re only on day 3 — that’s already a great start. 🙌✨

Stay consistent and patient, and you’ll start noticing positive changes as your body adapts. You’ve got this! 💛🔥

Sincerely,
MadMuscles Team ❤️

Rated 4 out of 5 stars

Exercises are short bursts with rest…

Exercises are short bursts with rest and they are adjustable.

May 30, 2026
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Reply from MadMuscles

Hi! 😊 Thank you so much for your feedback — we’re really happy to hear you like the short bursts with rest and the fact that the exercises are adjustable. 🙌✨

That flexibility is exactly what we aim for, so you can train in a way that fits your body and your pace. Keep going — you’re doing great! 💪🔥

Sincerely,
MadMuscles Team ❤️

Rated 5 out of 5 stars

Great way to do your work out at home…

Great way to do your work out at home without spending too much time on it

May 30, 2026
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Reply from MadMuscles

Hi Gunnar! 😊 Thank you so much for your feedback! We’re really happy to hear you enjoy being able to work out at home without spending too much time — that’s exactly what we aim for. 🙌

Keep it up, and we’re here to support you every step of your fitness journey! 🔥

Sincerely,
MadMuscles Team ❤️

Trustpilot is assessing this review in accordance with our flagging process.

Rated 4 out of 5 stars

In moment I wanted to give up...

In the very moment I wanted to give up, they supported me with the special price I simply couldn't reject. I really hope this time will be better.

May 30, 2026
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Reply from MadMuscles

Hi Janko! 😊 Thank you so much for sharing your experience — we’re really glad you decided to give it another try, especially with a special offer that helped you take that step. 🙌💛

We truly hope this time brings you a more positive and motivating experience. Remember, progress comes step by step, and we’re here to support you along the way. 💪

Sincerely,
MadMuscles Team ❤️

Rated 5 out of 5 stars

Excellent workout

Excellent workout

May 30, 2026
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Reply from MadMuscles

Hello Noel! 😊 Thank you so much for your feedback! We’re really happy to hear you enjoyed the workout. 🙌✨

Keep going — we’re here to support you every step of the way on your fitness journey! 💛🔥

Sincerely,
MadMuscles Team ❤️

Rated 1 out of 5 stars

I signed up for the program and then…

I signed up for the program and then accidentally clicked continue and it charged me an additional 45 euros for an additional program I didn't request,
I contacted customer service immediately and they are not willing to accept.
Do not recommend at all

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Warning

Warning: Please be cautious when subscribing to the Mad Muscles app.
I originally signed up for £11.99, but I was later charged an additional £35.95 that I was not expecting. When I contacted customer support to request a refund, it took several months to receive a response. Their final response was that they would not refund my money.
Instead, they offered me one year of access to the app. However, until now its been almost a year, I still can't access their app service, despite the agreement.
Based on my personal experience, I am very disappointed with both the billing practices and customer support. I would recommend that anyone considering a subscription carefully review the terms and conditions and monitor any charges closely.

September 27, 2025
Unprompted review
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Reply from MadMuscles

Hello! Thank you for your feedback.

We’re sorry to hear about your experience and understand your frustration regarding billing and access. All subscription terms, pricing, and renewal details are shown before purchase and require user confirmation, and access is linked to an active subscription status.

We never want anyone to feel misled or unsupported. Please reach out to us again at support@madmuscles.com, so we can review your account and ensure everything is handled correctly.

Our team is here to help, and we truly appreciate you giving us the chance to resolve this with you.

Best regards,
MadMuscles Team

Rated 5 out of 5 stars

Gentle easy exercises

Gentle easy exercises, looking forward to getting great results. One day then one day rest.

May 30, 2026
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Reply from MadMuscles

Dear Bruce,

We are so glad you find the exercises gentle and easy! We are confident you will achieve great results.

Best regards,
Your MadMuscles Team ❤️

Rated 5 out of 5 stars
MadMuscles logo

Reply from MadMuscles

Dear Joe,

We are so glad to hear this. We appreciate your kind words.

Best regards,
Your MadMuscles Team ❤️

Rated 5 out of 5 stars

A well explained and effective workout…

A well explained and effective workout for an older person. The pace was just right and great stretching and strengthening exercises. Less than 20 minutes so easy to fit into the day. Do aerobic exercise in addition.

May 30, 2026
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Reply from MadMuscles

Dear Ben Zwarts,

We're so glad to hear you found our workout effective and well-paced, especially for fitting into your day! Your feedback is truly appreciated.

Best regards,
Your MadMuscles Team ❤️

Rated 1 out of 5 stars

My experience with MadMuscles has been…

My experience with MadMuscles has been extremely frustrating.

After requesting a refund, I spent approximately 2-3 days exchanging more than 12 emails with multiple customer service representatives. Instead of receiving a clear answer, I was repeatedly offered additional months of service, coaching programs, and other retention offers, even after clearly stating that I wanted a refund.

Throughout the process, I was transferred between different representatives and repeatedly received similar scripted responses. Despite my repeated requests for a straightforward resolution, it took numerous emails before I received a final decision.

To their credit, they did confirm cancellation of my subscription and that no future charges would occur. However, the amount of time and effort required to obtain a definitive answer regarding my refund request was disappointing.

Consumers should carefully review the subscription terms, renewal terms, and refund policy before purchasing. My experience was that obtaining a clear resolution required significant persistence and far more correspondence than I expected.

Rating: ★☆☆☆☆

May 27, 2026
Unprompted review
MadMuscles logo

Reply from MadMuscles

Hello Deana! Thank you for sharing your feedback.

We’re sorry to hear that your experience with our support team felt frustrating and time-consuming. We understand how important it is to receive clear and direct communication, especially regarding refund requests.

In some cases, our team may suggest alternative options such as extensions or coaching programs in order to better support users and find solutions that match their needs. However, we’re sorry if this felt repetitive or unclear in your case.

We’re glad to hear that your subscription has been cancelled and that no further charges will occur. Your feedback is very valuable, and we will share it with our team as we continue working to improve response clarity and overall support experience.

Our records show that our team is currently reviewing your case and will get back to you as soon as the dispute is resolved. We appreciate your patience while this is being handled.

Best regards,
MadMuscles Team

Rated 5 out of 5 stars

Exciting!!

Exciting!!! Feeling light everyday.

May 30, 2026
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Reply from MadMuscles

Dear Peter,

We are so happy you feel great!

Best regards,
Your MadMuscles Team ❤️

Rated 4 out of 5 stars

Getting so much motivation through this…

Getting so much motivation through this app,
Exercises are great, need to be design more better way in respect to the level of candidate..

May 30, 2026
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Reply from MadMuscles

Dear Amit,

We're so glad our app is motivating you and that you find the exercises great! We appreciate your feedback regarding exercise design for different levels. We'll definitely consider this for future improvements.

Best regards,
Your MadMuscles Team ❤️

Rated 4 out of 5 stars

Pretty good so far

May 30, 2026
MadMuscles logo

Reply from MadMuscles

Dear Egīls,

We're glad you're enjoying it so far! We appreciate your positive feedback.

Best regards,
Your MadMuscles Team ❤️

Rated 2 out of 5 stars

the training is done not for old man…

the training is done not for old man per for young man, all activities wil be done only by smatphone, this is not accepted because smatphne ha small screen and for old man need a big screen like TV or PC but there is no appli-cation for PC, it mens this application is unusfull

May 22, 2026
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Reply from MadMuscles

Hello! Thank you for your feedback.

We’re sorry to hear that the experience does not feel suitable for your needs. The program is designed to be used on mobile devices for convenience and portability, so users can train anywhere. We understand that preferences differ, and your comment about larger-screen accessibility is very helpful — we will share it with our team for review.

You can also change your workout type in the app settings to better match your preferences, or contact our support team if you need help adjusting your plan — we’ll be happy to assist you.

Thank you again for taking the time to share your thoughts.

Best regards,
MadMuscles Team

Rated 5 out of 5 stars

It's really great

It's really great. App makes everything for you, you just follow

May 30, 2026
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Reply from MadMuscles

Dear Lidija,

We are so glad you find our app great and easy to follow! We aim to simplify your journey.

Best regards,
Your MadMuscles Team ❤️

Rated 5 out of 5 stars

Easy to follow

Easy workouts! Great instructions! Very easy to follow!

May 30, 2026
MadMuscles logo

Reply from MadMuscles

Dear Mary,

We're so glad you find our workouts and instructions easy to follow! Thank you for your feedback.

Best regards,
Your MadMuscles Team ❤️

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