Mags Direct Reviews 

1,279
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 322 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the easy ordering process and the wide selection of magazines. Many people are also very satisfied with the product quality, consistently receiving magazines in perfect condition with fast delivery. However, some customers noted issues with delivery services, including lost parcels, items delivered to incorrect addresses, or significant delays. Additionally, a few people experienced problems with the ordering process, such as not receiving confirmations or tracking, and unexpected import taxes or high shipping costs for international orders.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast and prompt... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and convenient,... See more

Product

Users describe positive interactions with product, often praising the great offers, good prices, and wide... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the great and excellent... See more

Website

Consumers find the website experience to be ambiguous, with many reviewers praising its ease of use for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more

Company replied

Rated 4 out of 5 stars

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

Company replied

Rated 4 out of 5 stars

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more

Company replied

Rated 5 out of 5 stars

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more

Company replied


Company details

  1. Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(1,279)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate, plenty choice. Great prices. Quick delivery.

June 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi N James,

Thank you for your 5-star review! We're delighted to hear that you found our site easy to navigate and enjoyed the wide choice available at great prices.

It's also great to know your order arrived quickly, and we really appreciate you taking the time to share your experience.

We hope to serve you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Nice thank you

Nice thank you

June 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Melek,

Thank you for your 5-star review! We're delighted to hear your feedback and really appreciate your kind words.

We hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

The first time ordering from here

The first time ordering from here, and I love the rewards club

June 20, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Chani,

Thank you for your 5-star review! We're delighted to hear that your first experience ordering with us was a positive one and that you're enjoying the Rewards Club.

It's great to know you're already seeing the benefits, and we look forward to helping you discover even more great magazines and offers in the future.

We really appreciate your support!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Great online company

June 19, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Maggie,

Thank you for your 5-star review! We're delighted to hear that you think we're a great online company.

We really appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Great offer of magazines on website

Great offer of magazines on website

June 19, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Happy Hippo,

Thank you for your 5-star review! We're delighted to hear that you enjoyed the great range of magazine offers available on our website.

We really appreciate your support and hope you continue to enjoy browsing our selection!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

Great company

Great company, good offers

June 19, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Victoria,

Thank you for your 5-star review! We're delighted to hear that you're happy with our service and enjoyed the offers available.

We really appreciate your support and hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 1 out of 5 stars

Poor delivery

Placed advanced order and paid for express delivery (1-2 days). Magazine finally arrived 3 weeks after despatch after I had chased multiple times with them.
Was promised refund of delivery charge which has never materialised

June 12, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your review and for bringing this to our attention Stephen.

Please contact us including your order number via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk. and we’ll make it a priority to resolve this issue for you.

Please also accept our apologies for any inconvenience and disappointment caused.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Always great service as usual

Always great service as usual. Notify me when arriving. Well packaged when arrived

June 16, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Janine, it is very much appreciated.

Your feedback means a lot to us and we are very happy that you found Mags Direct to be a great service. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Timely Delivery

Wasn't sure that I would get my Tour de France magazine in time for the tour since it was shipping from Great Britain. It arrived with 2 1/2 weeks to spare!

June 15, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Bob, it is very much appreciated!

We're really pleased to hear you are happy with our service and that your Tour de France guide arrived in good time. We truly appreciate your support and hope you enjoy the 2026 TDF and your TDF guide.

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

First time buying, OBSESSED!

I bought the Flow magazine from the newsagents for the first time today (I've been a Frankie gal for years) but I absolutely love the style of this book and am now obsessed! I need moreeee!!

June 17, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Brooke, it is very much appreciated.

Your feedback means a lot to us and we are happy that you love one of our extensive selection of titles. Delivered direct to your door whilst not having to be tied to a subscription. We hope you enjoy your magazine.

Best wishes,
Mags Direct.

Rated 3 out of 5 stars

Fast delivery was not fulfilled and you have not refunded the extra I paid

I paid for fast delivery which your courier did not fulfill. I have requested a refund of the extra I paid for delivery through your contact service but you have not actioned it. It's unacceptable that I paid for a service which I did not receive.

Updated 17/06. My postage has now been refunded. So a little delayed but happy with the outcome. This now merits an increased rating from 1 to 3. It's a shame when courier choice affects reputation. I recommend Royal Mail as a 100% reliable courier.

June 5, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your review and for bringing this to our attention Alan.

Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team has been in contact and hopefully have resolved this issue to your satisfaction.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Great service and quick delivery.

June 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Susie, it is very much appreciated.

Your feedback means a lot to us and we are very happy that you found Mags Direct to be a great service with quick delivery. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Magazine was well received in great…

Magazine was well received in great condition. Thank you! 😍

March 3, 2026
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, it is very much appreciated.

We are really pleased to hear your order arrived in great condition. Thank you for your support, and we hope to see you again soon!

Best Wishes,
MagsDirect

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Rated 5 out of 5 stars

GREAT RESOURCES

June 8, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review, it is very much appreciated.

We greatly appreciate your feedback and are delighted that you found us to be a great resource. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

The Tour de France guide is our bible…

The Tour de France guide is our bible as we watch the race each year, but is no longer available for purchase at American bookstores. I was able to order with ease, it came quickly, and arrived in great condition. Perfect.

June 1, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Jo, it is very much appreciated!

We're really pleased to hear you are happy with our service and that your Tour de France guide arrived in perfect condition. We truly appreciate your support and hope you enjoy the 2026 TDF and your TDF guide.

Best Wishes,
MagsDirect

Rated 4 out of 5 stars

Quick shipping but poor communication

Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the magazine/Tour de France guide suddenly showed up in our USPS mail delivery

June 2, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 4-star review Ernest, it is very much appreciated!

We're sorry to hear that you did not receive confirmation of your order or the tracking details but very pleased that your order arrived quickly. You can contact us including your order number via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk. We can then look in to this for you.

We truly appreciate your support and hope you enjoy your magazine selection and the Tour de France.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Everything Is Retail Price, A Vast Selection, VIP Points, Quick And Sexure Delivery

Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary aftermarket. Its way better than newsstand they rip you off, mag-direct gove fair retail prices and thats why I use them, you cam subscribe get a magazine of your choice of genre each month when it releases, its amazing genuinely try it out. Don't Buy on ebay like I used to do they have magazines from furtherback. AAA+ Site Word Needs Spreading About Them

June 3, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Luke, it is very much appreciated and thank you for recommending Mags Direct.

We greatly appreciate your feedback and are delighted that you value our extensive selection of titles at competitive prices. Please be aware that we do not operate on a subscription model. Instead, you can visit us regularly and purchase your favorite titles individually, giving you the flexibility to buy without a long-term commitment.

We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

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Rated 5 out of 5 stars

Ordered the coveted TDF guide last…

Ordered the coveted TDF guide last fall. Anticipated it getting to Alabama in time to travel to the TDF with me. It did! TDF bound with my guide in tote in 29 days!

June 2, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Shannon, it is very much appreciated!

We're really pleased to hear you were happy with our service and that your TDF guide is packed and ready to go. We truly appreciate your support and hope you enjoy your travels, the TDF and your magazine selection.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Natalie went above and beyond to help…

Natalie went above and beyond to help me resolve my missing magazine which yodel had misplaced by posting to wrong property. Thank Natalie. Now received. Great service

May 27, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Jane,

Thank you for your 5-star review! We're delighted to hear that Natalie was able to help resolve the issue with your missing magazine and that it has now been received.

We'll be sure to pass your kind comments on to Natalie—she'll be thrilled to know her efforts were appreciated. Providing great customer service is very important to us, so it's wonderful to hear that we were able to help get everything sorted.

Thank you for your support, and we hope to serve you again soon!

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Recommended

Ordering was easy and delivery was very quick. Excellent!

May 22, 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Hi Jacqueline,

Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your delivery arrived very quickly.

It's wonderful to know you had an excellent experience with us, and we truly appreciate your support.

Best Wishes,
MagsDirect

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