MajorMobiles UK Reviews 7,137

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing, often finding products significantly cheaper than elsewhere, and many appreciate the efficient service. The delivery is often described as fast and well-packaged, with some people highlighting the quick dispatch and next-day delivery options. However, some customers have experienced issues with product descriptions not matching the actual item, particularly regarding products being US versions with adapters, or not having physical SIM ports as advertised. There are also reports of communication problems, with some people not receiving tracking information or updates on their orders, leading to delays. A few customers also mentioned receiving open or marked boxes when expecting new, sealed items, and some reported concerns about product authenticity or items that failed shortly after purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and authenticity. While many customers praise the... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Price

People report positive experiences with price, often finding great deals and competitive rates for various... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report issues with delayed or unfulfilled... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and swift service, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered an open box iPhone and it came in a brand new condition although it had been previously activated then obviously returned but I can complain for the savings. The only thing they could do bett... See more

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

Ordered a phone on the 21st november…

Ordered a phone on the 21st november and still hasn't arrived. None of the contact numbers don't work so I can't even speak to anyone about my order and check it is on its way. Can't track my order all it tells you is its on its way. Customer service pretty poor to be honest, I'll just carry on hoping it will turn up!?

November 21, 2025
MajorMobiles UK logo

Reply from MajorMobiles UK

Hi James,

I see your phone has been delivered.
Royal Mail YK302606167GB

Thanks,
Melanie

Advertisement
Rated 5 out of 5 stars

Credit where credit is due

Credit where credit is due. First time I purchased from Majormobiles. I was a little dubious about the price of the MacBook Air I bought considering it was about £250 less than anywhere else. I thought maybe it would be reconditioned or something but no. Pleasantly surprised that it was delivered 12 hours after purchase. Brand new and sealed box. So what I think is that it’s a US version as it came with an adapter. Makes no difference to me, Apple have power plugs that are modular so it was no problem to use an existing wall plug with the supplied power cable. I will definitely have a look on this site for any future tech.

November 17, 2025
Rated 5 out of 5 stars

Great purchase experience

I got a great price from Major Mobiles on a new iPad mini 7. I received email confirmation and proper UK invoice. Fast delivery, well packaged.
My experience with Major Mobiles was totally positive.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

They sent me a counterfeit item.

I purchased an iPhone from MajorMobiles via onbuy. It arrived last week it is clearly a phone that is supposed to look like an iPhone but is a complete counterfeit. The phone will not turn on. The usb c cable does not fit into the port. The SIM card slot does not open. The bevelled casing around the camera lens is not part of the casing - it popped off as it was stuck down with two dabs of glue.
I have since purchased a genuine iPhone and the text and print quality on the back of the box it totally different.

They have stated that I can’t prove that the fake phone I have is the item I received! They have stopped responding to my messages.

Avoid this seller and OnBuy.

November 21, 2025
Unprompted review
MajorMobiles UK logo

Reply from MajorMobiles UK

We only sell 100% genuine Brand New Apple products and each item comes with a unique serial number that can be verified on the Apple website or brought into an Apple Shop. We have over 7000+ positive reviews across multiple platforms!
We have a zero tolerance policy for any returns fraud and "Simon Mason" has been reported to onBuy for attempting to return a different item other than what we sent.

Advertisement
Rated 5 out of 5 stars

affordable tablets delivered quickly

We ordered five iPads for our Saturday club. Easy to order. They'd run out of one of the colours, so called to check if another would be acceptable which was fine by us. Delivery was quick and I was able to track delivery time. Well packaged in perfect condition. Would recommend.

October 21, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look