Makers Cabinet Reviews 256

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I a... See more

Rated 5 out of 5 stars

Fast shipping to California. The team was accommodating to work with on my order. Hi-5's and fist bumps guys. Keep doing whatcha do. 👏

Rated 5 out of 5 stars

I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smoot... See more

Company replied

Rated 5 out of 5 stars

In regards to the co. " Makers Cabinet, " stationed in England, I can say that their collection of obscure and unique items ( how about the world's most accurate $100 brass pencil sharpener, for one... See more

Company replied

Company details

  1. Pen Store

Written by the company

The home of original ideas.


Contact info

4.2

Great

TrustScore 4 out of 5

256 reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Sub par customer service and poor delivery choice

Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I am not going to pay almost 50% of the cost of this item in brokerage fees when all other delivery options to Canada charge only a nominal fee. I have contacted Makers Cabinet with my concerns and have yet to hear back, so I guess their customer service isn’t as good as their products have been reported to be. Not happy

March 4, 2026
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Rated 1 out of 5 stars

“Built to last and shine through…

“Built to last and shine through generations of pen lovers” says the blurb on the Lazlo Pen.

I was bought one by my son for Xmas. It arrived with a non-functioning cartridge. Ok Schmidt’s fault, not MC’s but when I raised a complaint on their website I got an acknowledgment but no response.

A calendar month later, the magnetic clutch is not working! The clip is loose.

I’m particularly annoyed as I took this as my EDC on holiday because it is great pen even if I had to get my own replacement cartridge.

For a pen that is meant to last, one that stops working after a month is very disappointing.

I have contacted MC again and expect a replacement process once I am back in the UK, as I am not happy with this pen. Other MC products I have , the Hovel and Ferrule are really good.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Keval

Excellent service from Keval, Customer Service Advisor.

December 4, 2025
Unprompted review
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Reply from Makers Cabinet

Hi Tony and Jane,

Thank you for your kind words! We're pleased to hear you were satisfied with the service and will be sure to pass your gratitude along to Keval.

Kind regards,

The Makers Cabinet Team

Rated 5 out of 5 stars

Stunning

Stunning addition to my collection of Makers Cabinet goodies!

November 17, 2025
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Reply from Makers Cabinet

Hi Jan,

We're glad to hear you've added to your growing collection of our products and hope to continue hearing from you in the future!

Kind regards,

The Makers Cabinet Team

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Rated 5 out of 5 stars

Lazlo and Ferrule--BRAVO!

I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smooth with an extremely satisfying "click". As an artist and former designer I'm never without a pencil and Maker's clever design allows me to carry my pencil without worrying about breaking the tip or marking my clothes (a former and very frequent annoyance). Best of all--the weight. Not too heavy, not too light. Any questions I've had have been answered promptly and my orders arrive here in the States quickly. Truly, Maker's Cabinet products are first rate!

November 17, 2025
Unprompted review
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Reply from Makers Cabinet

Hi Kate,

Thank you for taking the time to leave us a review!

We're pleased to hear you're a huge fan of our Lazlo, and thrilled to hear it's at the top of your list.

Should you require any assistance in the future, please don't hesitate to contact us.

Kind regards,

The Makers Cabinet Team

Rated 5 out of 5 stars

Recommended

Fast shipping and good price. Recommended.

October 22, 2025
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Reply from Makers Cabinet

Hi Amaia,

Thank you for recommending us, your support is truly appreciated.

Kind regards,

The Makers Cabinet Team

Rated 5 out of 5 stars

quick delivery

quick delivery, thought buying in UK since Brexit was difficult! very nice product, achievement

November 3, 2025
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Reply from Makers Cabinet

Hi Michele,

We’re glad to hear you are pleased with the products and are pleased with the service!

We look forward to hearing from you in the future!

Kind regards,

The Makers Cabinet Team

Rated 5 out of 5 stars

Quick delivery

Very quick time between order and delivery. Nice small packaging. Love the products.

October 20, 2025
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Reply from Makers Cabinet

Hi Elizabeth,

We’re glad to hear you are pleased with the products and are pleased with the service!

We look forward to hearing from you in the future!

Kind regards,

The Makers Cabinet Team

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Rated 5 out of 5 stars

Quality product

Quality product. Took a little practice to get the hang of but once mastered allows you to get the point you need.
Well packaged and quick delivery

Highly recommended!

September 1, 2025
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Reply from Makers Cabinet

Hi Gary,

Thank you for taking the time to leave us a review.

We're glad to hear you've mastered using your Blackwing Høvel. Should you require any assistance in the future, please feel free to contact us!

Happy Høvelling!

Kind regards,

The Makers Cabinet Team

Rated 1 out of 5 stars

My iris broke and became nonfunctional…

My iris broke and became nonfunctional 17 months after I received it. This happened with extremely light use…embarrassingly light…. Maybe 5 uses. Also, it should be noted that this breakage occurred while the iris was in the leather sheath. When I shared this information and photos of the breakage with the company, they offered to: A) send me instructions for how to fix it myself or B) send it in for them to “fix” it. For the price of the device and the tiny amount of use it took to break, I believe it should be replaced. I find it to be very bad policy to first offer me instructions to fix it myself. I’m embarrassed I purchased the items I did from this company.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great people and products!

Can't say enough good stuff about makers cabinet. They go above and beyond with customer service and their products are top of the line.

August 5, 2025
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Reply from Makers Cabinet

Hi Mara,

Thank you for your kind words. Your continued support is greatly appreciated!

Kind regards,

The Makers Cabinet Team

Rated 2 out of 5 stars

it has been taking so long

it has been taking so long. I haven’t even received it yet.

August 1, 2025
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Reply from Makers Cabinet

Hi Eilene,

We're sorry to hear your order hasn't been delivered yet. Having looked into this, it seems there was an issue with the stock, hence the delay. This should've been communicated to you soon, and for that, we apologise.

The good news is, your order is en route and should be with you this week! We have emailed you more information, please be sure to check your spam folder as the emails can end up there.

If you require any further assistance, please let us know.

Kind regards,

The Makers Cabinet Team

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast service.
Beautifully made items.

August 1, 2025
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Reply from Makers Cabinet

Hi Sharon,

We are grateful for your kind words and hope you are finding the tools a joy to use!

Please let us know if there is anything more we can help with.

Kind regards,

The Makers Cabinet Team

Rated 5 out of 5 stars

Highly Recommend

Excellent quality items and fast shipping!

July 9, 2025
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Reply from Makers Cabinet

Hi Amelia,

Thank you for taking the time to leave us a review!

We're pleased to hear you had a pleasant shopping experience with us. Should you require any assistance in the future, please don't hesitate to contact us.

Kind regards,

The Makers Cabinet Team

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