Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast shipping to California. The team was accommodating to work with on my order. Hi-5's and fist bumps guys. Keep doing whatcha do. 👏
I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smoot... See more
Company replied
In regards to the co. " Makers Cabinet, " stationed in England, I can say that their collection of obscure and unique items ( how about the world's most accurate $100 brass pencil sharpener, for one... See more
Company replied
Company details
Written by the company
The home of original ideas.
Contact info
4-8 Vyner Street, E2 9DG, London, United Kingdom
- support@makerscabinet.com
- makerscabinet.com
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fast shipping and great team
Fast shipping to California. The team was accommodating to work with on my order. Hi-5's and fist bumps guys. Keep doing whatcha do. 👏
Sub par customer service and poor delivery choice
Well, I cannot comment on the quality or usefulness of this product as I had to refuse delivery. Makers Cabinet uses UPS for delivery who charges extortionist brokerage fees which I refuse to pay. I am not going to pay almost 50% of the cost of this item in brokerage fees when all other delivery options to Canada charge only a nominal fee. I have contacted Makers Cabinet with my concerns and have yet to hear back, so I guess their customer service isn’t as good as their products have been reported to be. Not happy
Fast shipping and smart packaging just…
Fast shipping and smart packaging just like the contents- a well designed and made pen
Your products are unique and of very…
Your products are unique and of very high quality.
Your website is easy to use, review and order from.
Your emails keep us informed as to status of delivery.
“Built to last and shine through…
“Built to last and shine through generations of pen lovers” says the blurb on the Lazlo Pen.
I was bought one by my son for Xmas. It arrived with a non-functioning cartridge. Ok Schmidt’s fault, not MC’s but when I raised a complaint on their website I got an acknowledgment but no response.
A calendar month later, the magnetic clutch is not working! The clip is loose.
I’m particularly annoyed as I took this as my EDC on holiday because it is great pen even if I had to get my own replacement cartridge.
For a pen that is meant to last, one that stops working after a month is very disappointing.
I have contacted MC again and expect a replacement process once I am back in the UK, as I am not happy with this pen. Other MC products I have , the Hovel and Ferrule are really good.
Incredible product.
Incredible product.
Incredible speed of dispatch.
Amazing experience.
Excellent service from Keval
Excellent service from Keval, Customer Service Advisor.

Reply from Makers Cabinet

Reply from Makers Cabinet
Lazlo and Ferrule--BRAVO!
I own the Lazlo (pen) and the drop holder, as well as the Ferrule (pencil). The Lazlo is by far my favorite pen (I'm quite a pen addict). The brass ages beautifully with use and the mechanism is smooth with an extremely satisfying "click". As an artist and former designer I'm never without a pencil and Maker's clever design allows me to carry my pencil without worrying about breaking the tip or marking my clothes (a former and very frequent annoyance). Best of all--the weight. Not too heavy, not too light. Any questions I've had have been answered promptly and my orders arrive here in the States quickly. Truly, Maker's Cabinet products are first rate!

Reply from Makers Cabinet
quick delivery
quick delivery, thought buying in UK since Brexit was difficult! very nice product, achievement

Reply from Makers Cabinet
Quick delivery
Very quick time between order and delivery. Nice small packaging. Love the products.

Reply from Makers Cabinet
Quality product
Quality product. Took a little practice to get the hang of but once mastered allows you to get the point you need.
Well packaged and quick delivery
Highly recommended!

Reply from Makers Cabinet
My iris broke and became nonfunctional…
My iris broke and became nonfunctional 17 months after I received it. This happened with extremely light use…embarrassingly light…. Maybe 5 uses. Also, it should be noted that this breakage occurred while the iris was in the leather sheath. When I shared this information and photos of the breakage with the company, they offered to: A) send me instructions for how to fix it myself or B) send it in for them to “fix” it. For the price of the device and the tiny amount of use it took to break, I believe it should be replaced. I find it to be very bad policy to first offer me instructions to fix it myself. I’m embarrassed I purchased the items I did from this company.
Great people and products!
Can't say enough good stuff about makers cabinet. They go above and beyond with customer service and their products are top of the line.

Reply from Makers Cabinet

Reply from Makers Cabinet

Reply from Makers Cabinet
This is a scam.
My money was taken, and more than a month later, all I've gotten is an email with a fraudulent UPS tracking number.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




