Arrived well packaged sooner than expected nice quality earrings heavy as expected sizing is great thought they would be smaller like huggie hoops didn't want them like that came out perfect for size.... See more
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See what reviewers are saying
Beautiful! Purchased a gorgeous Iodized bracelet for my husband and it is beautiful. Will be purchasing more from this company.
Truly satisfied with the bracelet which is stunning. I love showing off this chonker of a bracelet with the glitzy yellow sapphires. Import taxes ($100+) were the only unwelcome surprise - but I may h... See more
On behalf of my stakeholder: He would just like to say this was 5 star customer service when repairing/replacing his bracelet. Valentina went above and beyond to accommodate his request and dea... See more
Company details
Written by the company
MARCO DAL MASO is a luxury jewellery house dedicated to craftsmanship, creativity, and contemporary design. Founded with the vision of reimagining Italian jewellery traditions for the modern world, each piece is handmade in Italy by skilled artisans whose expertise has been passed down through generations. Our collections span rings, necklaces, bracelets, earrings, and engagement jewellery for both men and women. Every creation is designed to carry meaning and individuality, distinctive pieces that become part of the wearer’s own story. Sustainability lies at the heart of our process. We use 100% recycled 18k gold and sterling silver, ensuring that our pursuit of beauty is also a commitment to responsibility. Each collection is produced in limited numbers, making every jewel as unique as the next. From bold statement rings to refined everyday essentials, MARCO DAL MASO reflects a spirit of strength, authenticity, and timeless elegance. Our jewellery is not simply an accessory, but a symbol of identity and artistry, designed to be treasured for a lifetime.
Contact info
Arrived well packaged sooner than…
Arrived well packaged sooner than expected nice quality earrings heavy as expected sizing is great thought they would be smaller like huggie hoops didn't want them like that came out perfect for size. Can't complain about anything.Thank you
August 12, 2023
Reply from MARCO DAL MASO
Ciao Lee!
It's wonderful to know that the quality met your expectations and that the sizing turned out to be just right for you. We aim to provide accurate product descriptions, and I'm thrilled that the earrings were exactly what you were looking for.
Your satisfaction is our top priority, and we appreciate your positive feedback. If you ever need anything else, please feel free to reach out. Thank you for choosing us for your jewelry needs.
Warm regards,
Valentina
MARCO DAL MASO
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You did great
You did great. Just have some kind of idea to help customers imagine the real size of the jewelry.
August 10, 2023
Quick shipping and nice service
Quick shipping and very quick and nice respond to customer mails.
August 15, 2023
Item is overpriced.Design is ok
July 5, 2023
Reply from MARCO DAL MASO
Ciao Ioannis,
Thank you for sharing your feedback with us. We sincerely apologise for any disappointment you may have experienced. At MARCO DAL MASO, we strive to provide the highest quality products and exceptional customer service.
We use 100% recycled 18kt gold and sterling silver in all our designs, and each piece is meticulously crafted in our Italian factory by skilled artisans.
We appreciate your approval of the design you purchased, and we sincerely value your patronage. We would be honoured to invite you back to our store in the future, as we are constantly working to enhance our brand and provide you with an enriching experience.
Grazie mille,
Valentina,
Customer Service Representative, MARCO DAL MASO
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GREAT COMPANY AND GREAT EXPERIENCE
Thank you for the top notch customer service. When I saw the delivery was possibly going to push out receiving the bracelet in time for a birthday gift, I reached out, and it was here in record time. (Delivered to the U.S.) the piece is beautiful as well.
May 14, 2023
Reply from MARCO DAL MASO
Ciao Tiffany! Thank you for the positive feedback. We are very happy that you received the birthday gift just in time. Grazie mille
Shipping took longer than anticipated…
Shipping took longer than anticipated but the jewelry is beautiful, customer service was also excellent
May 8, 2023
Reply from MARCO DAL MASO
Ciao Kaitlyn! We do try our best to ship as quickly as possible but apologise if there was any delay. We are very happy that you had a positive experience with us. Grazie mille
Great quality and excellent service!
Great quality. Reliable international shipping. Very pleased with the purchase and overall experience.
The Customer Service went far and beyond to answer my requests. Thanks!
May 8, 2023
Reply from MARCO DAL MASO
Ciao! Thank you for your lovely feedback. We are very happy that you had a positive experience with us. Grazie mille
It arrived on time
I ordered in time but I thought it wouldn’t come and finally it was at home the day before my husband’s birthday. Very nice bracelet.
April 9, 2023
Reply from MARCO DAL MASO
Ciao! We are very happy to hear that you received the gift just in time for your husband's birthday. Thank you for shopping with us.
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Highly Recommend!!
This was by far one of the most positive experiences I have had with a company in a long time! Excellent communication and customer service along with a great quality product!
March 16, 2023
Reply from MARCO DAL MASO
Ciao! Thank you for your lovely feedback. We are very happy that you had a positive experience with us. Grazie mille
I love the bracelet so much
I love the bracelet so much. I got it for my boyfriend as an engagement gift and it is amazing. I am so happy with the quality. The story behind the creators is genuinely my favorite part. I love it
March 20, 2023
Reply from MARCO DAL MASO
Ciao, Amal! We are happy to hear that you had a positive experience shopping with us. Congratulations on your engagement! We look forward to welcoming you back to our store soon.
Thank you!
Nothing, just wanted to give you five stars, and wanted to click on all of them. But no time for more complicated review.
Thx.
February 10, 2023
Reply from MARCO DAL MASO
Thank you for the great review, Anna!
It’s really wonderful to hear that you had a great experience with MARCO DAL MASO. It’s seems as though you weren’t able to select all 5 stars as you intended. If you are able to amend we kindly welcome you to do so. Thank you again for choosing our brand!
Items get shipped quickly.
February 20, 2023
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The earring is beautiful!
The earring is beautiful. Completing the purchase was easy and shipping was incredibly fast. Communication was excellent too! Thank you!
February 9, 2023
Your communications regarding present…
Your communications regarding present orders in terrible. I can not access my account although I am using the correct information I established the account with. Your web site is quick to accommodate sales but not service. I am not happy. I will try again.
January 24, 2023
Reply from MARCO DAL MASO
Dear Hope,
Thank you for reaching out to us. I’m very sorry to hear about your experience. I want to assure you that I will do everything I can to assist you with your matter. Please email ciao@marcodalmaso.com and I will personally handle your case to ensure that it is resolved.
Kind regards,
Valentina
Thank You For the Email. I was very reassured that I received a…
I was very reassured that I received a personal email from the company when I returned the item with a confirmation that my situation was understood.
Understood and will be taken care of as well.
September 19, 2022
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Made a change to the order they were…
Made a change to the order they were very helpful to the process. The piece I received appears to be very good quality
July 15, 2022
Good product
Good product. Packaging is a bit rough. Duct-taped with rough edges and wrinkles. Presentation is OK. Aesthetics of real product is reflected same as website picture. Heavy & condensed and feels good on the wrist.
July 12, 2022
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