Always a quick and fantastic service from Marent Crafts. I can't fault using them for all my embroidery threads and other crafts materials and equipment. They are always quick with delivery and pack... See more
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The website was user friendly and gave me all the information I needed to know about the different threads. I am delighted with the colours I chose. As it was my first order I was contacted by pho... See more
I gave the 5 stars rating base on the service I received. Paulina's was very helpful during the process of replacing the product & informed me every steps from the start unit the end. The product... See more
I ordered online at 4.30 in the afternoon and my goods were delivered by Royal Mail at 11 the following morning! Excellent service and I was delighted with the goods too. Would definitely order again... See more
Company details
Written by the company
We are an ecommerce retailer selling professional sewing, haberdashery and craft brands. We stock Freudenberg, Vlieseline, Coats, Gutermann, Bosal and Prym. We have a broad range of wadding, thread, and Prym accessories and tools. Our services include a cutting resource for wadding, interlining and fabrics. We make conscious decisions about the products and brands that we buy, offering quality, innovation, sustainability and value. We have over 2000 products to buy from at great prices with speedy next day delivery, free on orders over £40. We are suited to design studios, costume makers, textile education and everyone that loves sewing and creating great products.
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4.8
Excellent
285 reviews
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Very good price and speedy delivery.
Very good price and speedy delivery.
Good all round!
Thank you.
August 14, 2023
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Speedy service and great item
I have been looking for some small serrated blade scissors for some time so these were just what I was looking for. They were very competitively priced and delivery was speedy.
July 28, 2023
Order arrived (free postage) within…
Order arrived (free postage) within couple of days of placing order. Great service.
August 7, 2023
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Good choice & good product
Good choice & good product. Easy to order & excellent prompt delivery & tracking of my order
August 5, 2023
Found what I needed easily
Found what I needed easily. Dispatched quickly. Prices are good
July 24, 2023
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Fantastic!
Marent Crafts had the product which I wanted at a very competitive price. Delivery was smooth and swift.
August 4, 2023
Ordering was easy and the service and…
Ordering was easy and the service and delivery of my cottons was smooth and quick.
August 2, 2023
Wadding cotton polyester mix wadding…
Found this cotton polyester mix wadding which is really wide and is absolutely suitable for backing my quilts. It's easy to stitch through.
July 28, 2023
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Really pleased with my first purchase
Really pleased with my first purchase. A great price and speedy delivery
July 24, 2023
Another great shopping experience
July 7, 2023
Terrible seller, uses personal info from customers to challenge bad reviews
I bought something that was totally different than described, when I tried to return it, selled declined stating that I provided a false reason for my return. I challenged this and received a few obnoxious and rude emails. Days after all was done and dusted, I received a phone call from the shop, challenging the review I left. I was at work and interrupted a meeting. The issue here is that this man should have deleted my personal info as soon as the transaction finished, he obviously did not. Please avoid. This man is rude, arrogant, he does not care about providing the least decent customer service. He would be successful if he invested in good customer service, 10% of all the time and effort he invests chasing customers that leave the bad reviews he deserves. Avoid please.
July 7, 2023
Reply from Marent Crafts
This comment is currently being investigated by Trustpilot. This person has never bought from our website, and this entire feedback is malicious and false.
Please disregard anything this person claims
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Excellent customer service
My order appeared to have been stuck somewhere but contacted customer services and they couldn’t have been more helpful in sorting the problem out for me. Very pleased with the good value items. Will shop with them again
July 9, 2023
Couldn’t find the elbow patches…
Couldn’t find the elbow patches locally, they were delivered swiftly
July 7, 2023
I really wasn't sure on what to buy,
I really wasn't sure on what to buy,
But the lovely lady called me and helped me with my decision. Placed my order and it arrived the next day fabulous service and I will definitely be back xx
July 3, 2023
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