MaxOptra Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From our very first conversation with the sales team, it has been a pleasure working with everyone at Max Optra. Antonio was fantastic to deal with—he quickly understood our needs, and the comp... See more

Company replied

Rated 5 out of 5 stars

Tim and the team really revolutionised our planning. We were constantly wondering why our vehicles were getting back late - then we could see the waiting times at some of our drops and we could paln a... See more

Company replied

Rated 5 out of 5 stars

Our experience with MaxOptra has been extremely positive and enjoyable form the outset. Antonio took the time to understand our operation, business and the challenges we were looking to solve. Ra... See more

Company replied

Rated 5 out of 5 stars

We’ve had a great experience using MaxOptra. The platform is intuitive and has made route planning much more efficient for our team. What really stands out is how quickly it generates optimized r... See more

Company replied

Company details

  1. Software Company

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Essential to every fleet operator, our innovative software will dramatically transform your business.


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4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

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(81)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

From the outset we were looking for a…

From the outset we were looking for a software package that not only planned our routing with more efficiency but would also provide other innovations that would help us deliver on increasing the service levels to our customers. At every turn and question Max Optra has yet to fail to provide an answer that will improve upon what we previously had available.

It should be mentioned that Chris Ford has been pivotal in offering these solutions in a calm and always helpful manner. As a company we intend to continue to improve upon what we currently offer and feel confident that with a forward thinking attitude, Max Optra will help us achieve those outcomes.

Tony Garrihy
Operations Director
Janitorial Express

May 16, 2022
Unprompted review
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Reply from MaxOptra

What a fantastic reivew, Tony. Thank you! We'll pass on your glowing feedback to Chris, he'll be delighted.

- The MaxOptra Team

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Rated 5 out of 5 stars

Amazing product, very adaptive.

From the initial call right through to completion of the implementation Maxoptra has been amazing.

The implementation was delivered by Maxoptra's Chris Ford. He was thorough, informative, adaptive and extremely helpful.

Maxoptra isn't a system that you adapt your business around, Maxoptra is a system that adapts itself to you business.

With the level of expertise that their implementation staff hold you very quickly see the software mould into something that effortlessly slots into place and gets to work.

If like me you watched many promo's online before contacting and you aren't sure it would be a fit for your business, I strongly recommend that it's worth a phone call/email to their team to see how it can adapt for you.

5 star service.

May 11, 2022
Unprompted review
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Reply from MaxOptra

Thank you so much for such a positive review! We're so pleased to hear that you've had a great experience with both our product and our service.

- The MaxOptra Team

Rated 5 out of 5 stars

Max Optra will change the way you route forever and make you wonder why you did not invest sooner

I would go as far as saying Max Optra has completely changed the way we operate when it comes to routing. Max Optra can be tailored to your individual business needs. We have been manually routing for years and Max Optra saves us so much time and money. Cannot wait for the vehicle checks to be added. We also use their Truck Navigation partner Sygic which means everything is all on one device.
Also the customer service and aftercare you receive is 10/10. Chris always comes straight back to us and makes changes or solves anything we need adjusting.
Overall highly recommended.

March 27, 2022
Unprompted review
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Reply from MaxOptra

Thanks so much for your glowing review, Andy! It's fantastic for the whole business to see the impact the MaxOptra system, and their hard work, is making to your business. We greatly appreciate your feedback.

Rated 5 out of 5 stars

Really Impressed with MaxOptra!

From the start of the implementation we had the pleasure of having Chris guide us in the set up and found him to be extremely knowledgeable and supportive. This enabled us to go live in just a number of weeks. MaxOptras is well thought-out and we have already started seeing improvements in the utilisation of our own fleet management and of orders with the realtime tracking, drivers app and instant POD availability. Could not recommend enough.

February 18, 2022
Unprompted review
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Reply from MaxOptra

Thanks for your fantastic review, Adam! It's wonderful to hear you've had such a positive experience with both the MaxOptra system as well as our team.

- The MaxOptra Team

Rated 5 out of 5 stars

Chris was excellent with helping our…

Chris was excellent with helping our business save time and money with routing. Very friendly and easy to work with. Excellent knowledge of MaxOptra which made problems so simple

February 3, 2022
Unprompted review
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Reply from MaxOptra

Thanks for your review, Andy! Chris will be delighted to hear about your positive experience.

- The MaxOptra Team

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Rated 5 out of 5 stars

Max Optra for Multidrop distribution

From Start to finish, installation and fine tuning for the software has been fully supported, explained clearly and made very simple. We have been able to begin using the solution almost immediately and seeing benefits from day 1.

December 2, 2021
Unprompted review
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Reply from MaxOptra

Thank you for your positive review, it's great to hear you have been fully supported and are already seeing the benefits of our solution!

- The MaxOptra Team

Rated 5 out of 5 stars

Maxoptra is to optimisation what Uber is to Taxis…

Maxoptra is to optimisation what Uber is to the taxi industry, they are completely changing the game with their unique A.I based solution. They are a pleasure to work with and unique in the SaaS industry.

July 26, 2021
Unprompted review
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Reply from MaxOptra

Thanks very much for your excellent review! We're so pleased to hear we have been a pleasure to work with.

- The MaxOptra Team

Rated 5 out of 5 stars

Amazing for developers

I am a website developer, and have integrated MaxOptra into two sites now, creating customer portals to interface with MaxOptra's API. The experience has been very positive, and I wouldn't hesitate to recommend their software.

From a developer's point of view, their API is very well documented and supported. Any questions I've had have been answered without delay, and they have always gone out of their way to assist with what I'm trying to achieve - even if that's meant making tweaks to their software!

Developers looking to integrate logistics functionality (e.g. delivery tracking) into their clients' websites need look no further!

July 14, 2021
Unprompted review
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Reply from MaxOptra

Ian, thanks so much for your great review. It's fantastic to hear the positives from a developer's point of view. Much appreciated!

- The MaxOptra Team

Rated 5 out of 5 stars

Such a good decision

We were a little dubious changing the way we routed our vehicles and moving to MaxOptra was a new concept for us.
However, we are extremely happy that we decided to onboard with MaxOptra and the customer journey has been great ever since. Chris Ford our implementation manager has been a great help. He has always been at the end of the phone or email whenever we need him. He has sorted some issues for us when we have made mistakes and has guided us through how to get the most out of MaxOptra.
Would definitely recommend them to anyone looking to save time and money on route planning aswell as improving their customer experience.

June 30, 2021
Unprompted review
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Reply from MaxOptra

Thanks very much for your fantastic review, Scott. We're so pleased that MaxOptra was the right decision for you, and that you've had such a positive experience!

- The MaxOptra Team

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Rated 5 out of 5 stars

Constantly looking to improve

Progressive forward looking company who are constantly looking to improve their product. They also provide sterling customer service with an integration manager who really knows the product and helps adapt it to suit your requirements. Follow up service is amazing too. We're a year in and still receive regular contact and product improvements.

June 29, 2021
Unprompted review
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Reply from MaxOptra

Thank you for your fantastic review, Andrew! Continiously improving our product and service is at the heart of everything we do. So it's great to hear such a positive review regarding our approach.

- The MaxOptra Team

Rated 5 out of 5 stars

Glass Systems

Very impressed with the service, knowledge and support we have been given from MaxOptra. They have developed a system tailor made for our operation and the transition to this system has been seamless. Chris Ford in particular has been outstanding, he has managed to overcome all our issues and has an excellent ability to understand what we needed and how to achieve it. Would definitely recommend MaxOptra and look forward to developing future projects with them

May 11, 2021
Unprompted review
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Reply from MaxOptra

Thank you for the positive review, Dom! We're glad that you're looking forward to a future with MaxOptra. We can't wait to hear about your results.

- The MaxOptra Team

Rated 5 out of 5 stars

Brilliant service!

Currently using the Maxoptra service to route as well as the Maxoptra drivers app. Great software to use, simple and very user friendly. The support team are brilliant.. as soon as an issue has occurred, they've fixed it in no time. I've been doing a lot of development work recently to launch our EPOD and Chris Ford has been amazing in assisting me daily! Can't fault Maxoptra or their team at all!

April 21, 2021
Unprompted review
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Reply from MaxOptra

Thanks so much for the fantastic review, David! We're so pleased to hear about your positive experience with our support team in particular. We will forward on your feedback.

- The MaxOptra Team

Rated 5 out of 5 stars

very impressed with Maxoptra

very impressed with Maxoptra, it has completely modernised how our company does final mile delivery for our clients and is priced fairly.

November 20, 2020
Unprompted review
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Reply from MaxOptra

Thanks very much for your positive review, Chris! It's great to hear that MaxOptra could play a part in modernising your business and improving your offering to cleints.

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Rated 5 out of 5 stars

Honest Feed Back

Chris is ALWAYS extremely helpful and goes above and beyond whenever I ask for his help. He is very patient and has a great understanding of Logistics which totally complements his technical knowledge so that the service he gives is second to none. I would like to say a huge THANK YOU to Chris for all the help that he has given and although I understand that it is his job - he always puts the human element into whatever he is doing and makes it enjoyable.
5 Stars every time!
Ruth Giles - Operations Director - ABBY Logistics Ltd

October 21, 2020
Unprompted review
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Reply from MaxOptra

Thank you for your glowing review, Ruth! What a pleasure to read. We have passed your feedback onto Chris who was thrilled to hear it. We're very pleased to hear you've had such a positive experience with MaxOptra.

- The MaxOptra Team

Rated 5 out of 5 stars

Tim and the team really revolutionised…

Tim and the team really revolutionised our planning. We were constantly wondering why our vehicles were getting back late - then we could see the waiting times at some of our drops and we could paln accordingly. The App signing and taking pictures real time also eradicated lots of our damages and lost goods problems. 10 out of 10

October 14, 2020
Unprompted review
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Reply from MaxOptra

Thanks for your fantastic review, Ged! It's great to hear MaxOptra has offered you invaluable insight to improve your business operations and address your challenges. We're pleased you've had such a positive experience.

- The MaxOptra Team

Rated 5 out of 5 stars

MaxOptra - A solution for routing and managing deliveries

My experience with MaxOptra from start to finish (and beyond) has been helpful, professional and has made unbelievable improvements to the efficiency and ease of planning, routing and managing our deliveries. The initial demo was informative and the consultation process following that was quick and efficient. Both Jack (our initial contact) and then Chris (who managed the process afterwards) were both knowledgeable, friendly, approachable and patient. Chris has been a fantastic support and has been on hand to answer any questions and provide guidance and solutions to any of our problems. I cannot recommend MaxOptra and their team highly enough.

July 31, 2020
Unprompted review
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Reply from MaxOptra

Thank you for your glowing review Sam! It has been wonderful to hear about the difference MaxOptra has made to your business and the positive experiences you have had with our team. I know they have all thoroughly enjoyed working with you.

- The MaxOptra team

Rated 5 out of 5 stars

Really happy with phone/screen share…

Really happy with phone/screen share session today. This is great software.

May 1, 2020
Unprompted review
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Reply from MaxOptra

Thanks so much for your review, James! We're so pleased you had a positive screen share session and that you are finding the software great to use.

- The MaxOptra team

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Rated 5 out of 5 stars

Maxoptra - your ultimate delivery solution

Maxoptra - your ultimate solution for delivery planning.

Northside Truck & Van Ltd had been using system for last 6 months but dealing with Maxoptra is longer and I wish all online based system providers were as good as them. Their planning online system has solution for each option needed within delivery department. Their implementation period, development of our business settings was a walk in a park. Their friendly and prompt staff. What else do you need while your business goes thru mayor change.
In a respect to their software - I can not thing of anyone who would resist to not use it. We love it and people who seen it are very impressed by what result it can deliver.
If you think do or not - the only question should be when.

Thank you Maxoptra for support and patience with me/us.

January 29, 2020
Unprompted review
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Reply from MaxOptra

Wow, what a fantastic review, thank you so much! The whole team are delighted to hear about your positive feedback and experience with every aspect of MaxOptra. It's a pleasure having you as a customer and we look forward to hearing about all of your future successes.

- The MaxOptra Team

Rated 5 out of 5 stars

A versatile and robust product at a low…

A versatile and robust product at a low cost. Support response is speedy and accurate. Would particularly recommend to smaller fleets who are unsure if routing software is for them.

January 7, 2020
Unprompted review
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Reply from MaxOptra

Thank you for your kind review and recommendation. It's great to hear that you're so happy with both our product and our service.

- The MaxOptra Team

Rated 5 out of 5 stars

Fantastic after care

Fantastic after care, you are looked after and you count as a customer !!

December 2, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your review Alison, we appreciate it! Our customers are at the heart of everything we do at MaxOptra, so it's wonderful to hear that you feel so looked after and valued.

- The MaxOptra Team

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