MaxOptra Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From our very first conversation with the sales team, it has been a pleasure working with everyone at Max Optra. Antonio was fantastic to deal with—he quickly understood our needs, and the comp... See more

Company replied

Rated 5 out of 5 stars

Tim and the team really revolutionised our planning. We were constantly wondering why our vehicles were getting back late - then we could see the waiting times at some of our drops and we could paln a... See more

Company replied

Rated 5 out of 5 stars

Our experience with MaxOptra has been extremely positive and enjoyable form the outset. Antonio took the time to understand our operation, business and the challenges we were looking to solve. Ra... See more

Company replied

Rated 5 out of 5 stars

We’ve had a great experience using MaxOptra. The platform is intuitive and has made route planning much more efficient for our team. What really stands out is how quickly it generates optimized r... See more

Company replied

Company details

  1. Software Company

Written by the company

Essential to every fleet operator, our innovative software will dramatically transform your business.


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4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and highly recommend

After an initial discussion with the team at Maxoptra, I realised that this system was ideal for our business and it has now been over 12 months since implementation. Maxoptra has brought massive improvements in both route efficiency and the customer experience. When required, the support team are always quick to respond, and the depth of knowledge and experience means a resolution is quickly found. I would highly recommend Maxoptra. Thanks Chris for the health check review, very beneficial!

November 20, 2019
Unprompted review
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Reply from MaxOptra

Hi Mario, thank you for your brilliant review! We're delighted to hear the improvements that MaxOptra has brought to your business in just 12 months. I will pass your positive feedback onto our support team! We look forward to hearing about your continuing success.

- The MaxOptra Team

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Rated 5 out of 5 stars

Give it a go : You will be impressed

We Started using this over six months ago and have been very impressed with its implementation, the training and support available, and the usage we have been able to get from it.
We are still to fully utilize all of the features. It has made a significant improvement to our routing efficiency, the time I need to spend on routing and communication with customer.

October 16, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your fantastic review! It's great to hear that you are impressed with so many different elements of MaxOptra, and that the system is making a positive difference to your business. We look forward to hearing about your future successes as you learn more about the system.

- The MaxOptra Team

Rated 4 out of 5 stars

I have found the system very visual…

I have found the system very visual regarding the route planning and is able to communicate with both our vehicle tracking system and internal scheduling systems.

October 10, 2019
Unprompted review
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Reply from MaxOptra

Hi Richard, thank you very much for your kind review! We're very happy to hear you're having such a positive experience with MaxOptra.

- The MaxOptra Team

Rated 5 out of 5 stars

Searching for a logistics planning solution

Searching for a solution for our National fleet was made infinitely easier when we hooked up with the team from Maxoptra. Their depth of knowledge & experience throughout the process made it a pain-free transition and their understanding of logistics & operations was beyond our expectations as were the solutions they proposed & assisted in implementing. Thoroughly recommend to any size of business

September 19, 2019
Unprompted review
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Reply from MaxOptra

Thank you so much for your glowing review, Daniel! It's wonderful to hear the team have supported you so well during all stages of your MaxOptra journey so far. We really appreciate your recommendation.

- The MaxOptra Team

Rated 5 out of 5 stars

Helpful and knowledgeable team

Helpful and knowledgeable team. Always on the ball. Thank you Chris F.

August 27, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your kind review. We are so pleased you have had great experiences with our fantastic team, we will pass on your thanks to Chris!

- The MaxOptra Team

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Rated 5 out of 5 stars

Product is FANTASTIC!!!

Product is fantastic, cost effective, and all backed by an accurate and timely support team! Many thanks!!!

August 26, 2019
Unprompted review
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Reply from MaxOptra

Thank you so much for your positive review. It's great to hear such enthusiastic feedback regarding the Maxoptra system and our support team. You're more than welcome and thank you for being a customer!

- The MaxOptra Team

Rated 5 out of 5 stars

Made a difference

Made a difference
Since we introduced Maxoptra to our business a few years ago, we have been impressed. The system is straightforward and effective and perfect for our small organisation with 2-4 vans.
The support from Chris, Antonio and the team has been good and responsive and we are sure that, over time, we will get to know the system even better.
Many thanks to all of you.

August 23, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your great review, Alexis! It's wonderful to hear that MaxOptra is making a positive difference to your business. You are certainly in safe hands with the team and we look forward to hearing about your future successes as you learn more about the system.

- The MaxOptra Team

Rated 1 out of 5 stars

Takes away all driver experience of…

Takes away all driver experience of road knowledge,customers that want early deliveries and the routes it gives are an absolute joke.

August 1, 2019
Unprompted review
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Reply from MaxOptra

Hi Gareth

I've sent you a private message but unfortunately, I haven't heard back from you.

I'm very sorry to read your review of MaxOptra. I’ve tried to look you up in our customer CRM but unfortunately cannot find your details. Please do get in touch so we can discuss your issues.

If MaxOptra is creating routes that you are unhappy with, then it sounds like a potential issue with the setup, which can be adjusted. Our support team will gladly take a look, I am confident they can improve your routes and overall results.

Hope to hear back from you, Gareth.

- Becky, MaxOptra Marketing Team
01273 855877

Rated 5 out of 5 stars

Multi-Drop Planning Made Easy!

After an initial discussion with the team at Maxoptra we soon realised that this system was ideal for our business and the multi-drop deliveries that we make. From this initial discussion through implementation, training and support the whole process couldn't have been easier and any concerns that we may have had soon diminished. Our hands were held every step of the way and the assistance from Chris Ford was exceptional and any questions quickly answered.

We are now using Maxoptra to fully plan our delivery routes and both our customers and drivers highly rate it. Customers are fully aware of delivery dates and time slots (the real-time tracking is excellent) which is fully automated by the system via SMS and email so contacting customers manually is a thing of the past.

Maxoptra has brought massive improvements in both efficiency of our routes and also to the customer service that we now provide... I now wonder how we could ever go back to our old planning system.

If you are looking for a delivery planning solution then you will not be disappointed with this system.

July 30, 2019
Unprompted review
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Reply from MaxOptra

Thanks so much for your glowing review, James! It’s always fantastic to hear that our customers are seeing the benefits of MaxOptra, but even better to hear that the end-customer is benefitting too. We know you are in safe hands with Chris and look forward to hearing about your positive results moving forward.

- The MaxOptra Team

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Rated 5 out of 5 stars

Maxoptra Great Effiency

Maxoptra Great Effiency

We have been using Maxoptra for 2 years now and never have we had any trouble with them,

Should there be an issue we do log a ticket and they get back to us very quickly regarding the resolution.

They are extremely heplful and have no problems with using their service

July 26, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your review, Ryno! We understand how important great customer service is, so it's fantastic to hear how well our team are doing in supporting you.

- The MaxOptra Team

Rated 5 out of 5 stars

Maxoptra is fantastic...

Maxoptra is fantastic route planning tool and team are very helpful and responsive. Special thanks to Paul and Ben for helping us out! Look forward to see how Maxoptra will evolve going forward!

July 18, 2019
Unprompted review
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Reply from MaxOptra

Thank you for your review, Mantas. I will pass on your comments to both Paul and Ben, it's great to hear they have been such a help! We look forward to seeing how your business grows alongside MaxOptra.

- The MaxOptra Team

Rated 5 out of 5 stars

Powerful software with a quick & helpful technical support team!

Transitioning to using Maxoptra from our previous routing software has been a smooth process thanks to fantastic tech support team they have. From teaching us how to use the more in-depth features, to customising parameters to help our business run more smoothly, the Maxoptra team has us covered.

July 16, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you for your fantastic review! It's great to hear how well our team have supported you through your transition period as well as helping your business run more smoothly. We look forward to hearing about your future successes with MaxOptra.

- The MaxOptra Team

Rated 5 out of 5 stars

Highly Recommend

We have been working with Maxoptra for the past 6 months and recommend the company extremely highly. The platform and staff are fantastic. It has saved us a huge amount of time and money over the past 6 months.

We are a small business with only two vans however the impact this system has offered us has transformed our business and customer service.

Highly Recommend

July 5, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thanks so much for your positive review! It's been fantastic to hear about the impact MaxOptra has had on both the business and customer service in such a short period of time. We look forward to seeing The Cheese Merchant continue to grow!

- The MaxOptra Team

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Rated 5 out of 5 stars

We decided to implement Maxoptra to…

We decided to implement Maxoptra to help move our operation from paper to paperless.

Paul Creaney and the team have been a great help during this transition period, helping with all queries. We are currently working to roll out the software, and I believe it will benefit the company immensely. I know that the Maxoptra team will be there to help us fix any problems we will encounter during this process.

June 13, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you for the review, Karl! Paul and the team are indeed fantastic and of course, will continue to support your journey. We look forward to hearing about the benefits MaxOptra is bringing to your company now you are rolling out the software.

- The MaxOptra Team

Rated 5 out of 5 stars

We have implemented Maxoptra to…

We have implemented Maxoptra to streamline our logistics operation
And it has been excellent so far,the guys who use it comment on its ease of use and how it has speeded up the process of putting the runs in order.
Ben introduced us to the system and we haven't looked back,all the staff at maxoptra are really helpful and very quick to respond when we have a query or problem.
I would highly recommend this product and maxoptra

June 11, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you for such a great review, Richard! It’s wonderful to hear you are seeing such positive results and have found our team to be so helpful. We really appreciate your feedback.

- The MaxOptra Team

Rated 5 out of 5 stars

Top support and service

Support prior, throughout and after implementation has been absolutely superb. Great product, highly flexible and the team at Maxoptra have been an amazing asset in assisting our business getting the best out of the software.
There are still many bells and whistles we have yet to fully explore that have the potential to increase our service levels further

June 6, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you for such a wonderful review, Cahil! It’s great to hear you’ve had such a positive experience with both the MaxOptra product and the team. Don’t hesitate to get in touch if you’d like to learn more about what the system can offer.

- The MaxOptra Team

Rated 5 out of 5 stars

Maxoptra is the “Uber” of route optimisation

Maxoptra is the “Uber” of route and job optimisation. Beware of fakes that say they can do the same for less. It is a true disrupter in the market place.

May 23, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you very much for your kind review and your support for the MaxOptra brand! It is much appreciated by us all.

- The MaxOptra Team

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Rated 5 out of 5 stars

Great customer support and a great…

Great customer support and a great product. The onboarding help was particularly useful. We have found some great features but still feel there is more to discover.

May 23, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thanks for such a great review, Neil! We're very pleased that your experience has been such a positive one. We'd be delighted to help you discover more functionality in the system, don't hesitate to get in touch if you need any assistance.

- The MaxOptra Team

Rated 5 out of 5 stars

Have been an absolute joy

Have been an absolute joy. Nothing but helpful and kept in constant communication whilst i was finding my feet. Chris in particular was an absolute gent with also the patience in the world.

Definitely recommend!!!!

May 21, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you so much for your fantastic review! We’re so pleased to hear that you’ve received such great support, Chris is indeed an asset to MaxOptra.

- The MaxOptra Team

Rated 4 out of 5 stars

Great and flexible support

We have been looking at Maxoptra for 12 months or more and then jumped in for a few months. We didn't use the product in the end but the pre and post sales service was excellent, understanding and they were very willing to help us integrate.

May 17, 2019
Unprompted review
MaxOptra logo

Reply from MaxOptra

Thank you so much for your review. It's great to hear that you had such a positive experience in just a few months. If your circumstances change we’d love to welcome you back to MaxOptra in the future!

- The MaxOptra Team

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