Mayfords Reviews 172

I viewed a 2 bedroom flat with Osaze from Mayfords.
Even though the flat wasn't quite suitable for my criteria, the company works quite professionally i was informed about the flat properly and an interview was arranged soon enough.

Osaze was very kind and was able to answer all my questions about the flat.

Thank you very much!

So far, my experience with Mayfords was only through Pablo, and I cannot say anything other than great things. He is everything that most real estate agents are not: efficient, with great and easy communication, gives good advice, and is reliable. Don't be fooled by his youthful looks, I would say that many more experienced real estate agents could learn a lot from him.

We are only moving in July, but if things move as they did throughout the letting process, I'm expecting little to no hassle.

swift and kind response! great communicator between landlord and tenants! much appreciated

Osaze is the best! I appreciate that he is very patient, explained the process, and prompt follow up. My overall situation is a little bit tricky but Osaze worked his magic and I’m all set moving into new apartment.

The staff were enthusiastic, problems were resolved promptly, and the efficiency was high.

Pablo did a great job with helping me find an apartment. The whole process was easy and efficient, and definitely would recommend the agency!

Unable to speak to a Block Manager. Telephone goes to answerphone +unnesessary music

Shruti was prompt efficient & attended to the matter consistently until it was resolved
Excellent property management service would highly recommend

Recently moved into a flat in Watford. The whole experience was very quick and we felt very supported throughout by the lettings agent, Pablo.

Absolutely awful. Block management fail to live up to their statutory responsibilities. Doubled service charge with no reason or discussion, no accounts provided, no AGM for years. Do not answer emails or return calls.

5 stars for Mayfords Estate Agents. They recently help us to rent 3 beds flat in Colindale.we are very thankful to Mr Pablo he is highly professional. I would highly recommend Mayfords and would definitely use them again in future.

Great great work. Good communication

I had a fantastic experience renting a property through Mayfords, thanks to Osaze and Moses. They provided clear, prompt, and professional assistance from the start and handled the viewing and pre-tenancy process with expertise, ensuring everything went smoothly. Their communication was excellent, and they kept me informed at every stage, making the process stress-free. By move-in day, the property was in perfect condition and ready for me. I highly recommend Mayfords for their efficiency, professionalism, and outstanding service.

Do not trust this company. They are appalling and whatever you read about them on their website is untrue in my experience. They claim their "team effectively collaborates and communicates to achieve a common goal which is to serve". I have had absolutely no service from them at all. I reported a leak in the roof above my flat on 1st October and to this day which is 19th December, nothing has been done to fix it. There is water constantly leaking into my property which is now inhabitable, mould formation on the walls and the ceiling is about to collapse. I have telephoned and emailed Mayfords numerous times to ask for the roof to be fixed but keep getting fobbed off with excuses as to why the work hasn't been done. At one stage I was told the company is lacking funds to pay for the work so I am presuming the management fees they collect from residents has been spent elsewhere. The amount of stress this company has caused me is unbearable and will be ongoing until they do their job and sort out the maintenance issue.

Mayfords provides decent service, but there are areas for improvement. Aarti Varma was effective in resolving my sink issue promptly, and Theresa Carpio managed to secure permission for work at my property efficiently. Ahmed H assisted me with my re-finance application, and Pablo, our letting agent, has been approachable and helpful. However, my experiences suggest that while Mayfords has some standout staff, overall service consistency could be enhanced.

I find mayfords very good property management I contacted a lovely lady arti about a matter it was dealt very quickly with understanding in a friendly manner and with patience I would also like to praise KAL our concierge as well as others and the lovely young man who initially dealt with my inquiry

Mayfords are the managing agents that dealt with the problem of a very large build up of mould in my back bedroom in the block of flats where I live.
I communicated with Aarti Varma, the Block Manager and Theresea Carpio about this issue.
They arranged for three quotes from different contractors. In all 3 quotes there was an acknowledgement of the fact that the problem was highly likely to be due to issues with the external wall surrounding my back bedroom window.
Aarti and Theresa kept me regularly updated by phone and email and chose the company whose employees have just recently completed a fantastic job in solving the problems on both the external and internal walls. I am very happy with the end result!
Thank you to Aarti and Theresa.

Needed an urgent statement to facilitate the sale of our flat. The accounts operative, Ahmed Humayun was prompt and helpful. Excellent service.

Aarti Varma the block manager was fantastic in dealing with the sink block at my flat. She got an emergency plumber to sorted out within 2 hours. Can’t thank you enough for your swift action!
Kind Regards,
Farhan