doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more
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Review summary
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ive never had an issue with the staff at apex. always making sure they give me the info i need and if i dont understand something they always stay with me and explain so many different ways till i do... See more
Company replied
GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
Company replied
I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more
Company replied
Company details
Written by the company
Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
Contact info
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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good customer service i prefer human…
good customer service i prefer human support though it is faster
July 28, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for the positive feedback! We completely understand the preference for real human support, which is why we have 24/7 support with real people ready to help you out as quickly and efficiently as possible. We are thrilled to hear you had a good experience with our customer service!
Best regards,
Apex Hosting
Technical Support has always been…
Technical Support has always been fantastic with this company. They respond quickly (minutes not hours) and they work hard to solve your problem. I've been very happy with their service and I would recommend them to anyone considering hosting a Minecraft server.
July 26, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you so much for the fantastic recommendation! We pride ourselves on providing support in minutes rather than hours, and we are thrilled to hear that our team has consistently worked hard to resolve any issues you've encountered. We truly appreciate your continued support and are glad you're enjoying our Minecraft hosting!
Best regards,
Apex Hosting
he was good and finished it fast
July 21, 2026
Unprompted review
Reply from Apex Hosting
Hello Skitexx!
We’re glad to hear our agent was able to resolve everything quickly and provide a great experience. If you ever need anything else, please feel free to reach out. We’re always happy to help!
Best regards,
Apex Hosting
good prompt service
July 19, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We truly appreciate the kind words! It's fantastic to hear that you enjoyed our quick service. If you ever need assistance again, we're always here to help.
Best regards,
Apex Hosting
saved my world
saved my world, and gave me the best experience of minecraft ever, even if it was so little i had the best time and when i thought i lost it they saved it after the few days even past termination day
July 17, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience! It's fantastic to hear that our team was able to secure your world download and that you had such a fun Minecraft experience with us. If you ever want to start up a new adventure in the future, we are always here to help.
Best regards,
Apex Hosting
Great customer service and guides
They have great customer service, dedicated agents and help you along the way. Great guides to set up your own server and they run amazing. Would definitly reccomend!!
July 17, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re happy to hear that our team and guides helped make setting up your server a smooth experience. We truly appreciate your recommendation!
If you ever need anything else, please feel free to reach out. We’ll be happy to help!
Best regards,
Apex Hosting
never us this horrendous ass wedsite…
never us this horrendous ass wedsite unless you want to be suicidal and grow tendencies to rip the skin off of your bones. during my time hosting a server on this website, every time i logged into it there was some sort of annoying issue that took like an hour to fix it took 8 hours to set the server up and link my world and everything and when I try to cancel my billing that is extremely over priced might i add, it just doesnt let me log into my account and says my passord is wrong but works on other things moral of the story dont waste your time and money
July 16, 2026
Unprompted review
Reply from Apex Hosting
Hello Adam,
We’re very sorry to hear how frustrating your experience was. Setting up your server and importing your world should not have taken that long, and we understand how disappointing it must have been to then encounter login issues while trying to manage your billing.
We’d like to investigate both the setup difficulties and the account access issue so we can help resolve any outstanding concerns. We’ve sent you a request for additional information so our team can locate your account and assist you directly!
Best regards,
Apex Hosting
Daniel Parsons was super fast and quick…
Daniel Parsons was super fast and quick got the job done. he understood what i needed and fix the server.10/10
July 15, 2026
Unprompted review
Reply from Apex Hosting
Hello Alexander!
Thank you for the fantastic feedback! We’re glad Daniel was able to quickly understand the issue and get your server back up and running. We’ll be sure to pass along your kind words!
If you need anything else, please feel free to reach out again!
Best regards,
Apex Hosting
Been with Apex for YEARS
Been with Apex for YEARS. Not only did they help me with a complicated code formula to make something work ingame, they even help test your server to see if you have installed plugins correctly and give feedback.
Definitly recommned them. <3
July 13, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for being a part of the Apex Hosting family for so many years! We are absolutely thrilled to hear that our team was able to help you nail down that complicated code and test your plugins. We truly appreciate your continued support and your high recommendation!
Best regards,
Apex Hosting
Awesome support!
Jet T. was very helpful on helping with my configuration issues!
July 13, 2026
Unprompted review
Reply from Apex Hosting
Hello!
Thank you for sharing your experience! It's fantastic to hear that Jet T. provided you with awesome support. If you ever need assistance again, we're always here to help.
Best regards,
Apex Hosting
Reply from Apex Hosting
Hello!
We're glad to hear our team was able to assist you quickly and resolve your issues in detail. Thank you for taking the time to share your positive feedback with us!
Best regards,
Apex Hosting
the staff is always so helpful
the staff is always so helpful, im still learning how to run my server and they answer any questions i have had. great people to who run this setup
July 10, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We’re happy to hear our team has been helpful! We’re always here to answer your questions and help make the process easier. We truly appreciate your kind words!
Best regards,
Apex Hosting
easy and honest
Very forward and honest, Easy to work with and very understanding.
July 10, 2026
Unprompted review
Reply from Apex Hosting
Hello Kevin!
We’re glad you appreciated our honest and straightforward approach. We truly appreciate your kind words :)
Best regards,
Apex Hosting
Daniel did a great job explaining what…
Daniel did a great job explaining what I needed and even helped me update my server for me!
July 8, 2026
Unprompted review
Reply from Apex Hosting
Hello, Randy!
Thank you for sharing your positive experience with our support team. We're glad to hear Daniel was able to assist you with your server!
Best regards,
Apex Hosting
Me and my friend kept getting ban from…
Me and my friend kept getting ban from private zomboid server for anti cheat issues and online agent saved us hours, shoutout the staff.
July 8, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear our support team was able to assist you. Thank you for sharing your positive experience and we hope you enjoy playing on your server!
Best regards.
Apex Hosting
W Apex Hosting.
I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the server. Yesterday I corrupted my world file when adding a mod, I made a backup of the corrupted world by accident. I created a ticket and the response time was super quick and they managed to pull a backup before the one of the corrupted world. W Apex customer service.
July 8, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear our team was able to assist you with recovering your uncorrupted world backup so quickly! It’s also fantastic to know that you are enjoying our 24/7 server uptime and easy customization options. Thank you for taking the time to share your experience with us.
Best regards,
Apex Hosting
they help me fix my serve and they…
they help me fix my serve and they where nice
July 8, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We truly appreciate the kind words! It's fantastic to hear that our team was able to help you out with your server. If you ever need assistance again, we're always here for you!
Best regards,
Apex Hosting
GREAT EXPERIENCE!
GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issues, that i had.. GREAT & TRUSTWORTHY!! Hosting company you could ask for.. Thank You very Much!!
July 8, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We're glad to hear Ben was able to assist you with your questions and get all of your server issues fixed up. We'll make sure to share this awesome review with him! Thank you for the positive feedback and for choosing us as your host.
Best regards,
Apex Hosting
Feels like I've been robbed.
They quit providing their services and kept charging me.
Two months after my server was shut down for "billing problems" I don't have the ability to start it. It's just locked and shut off and I'm still being charged.
July 7, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We apologize for the frustration this situation has caused and want to help resolve it right away. Please contact our support team directly so we can look into why your server is currently shut off, check on any active payment profiles, and assist you with your account. We are ready to help and want to ensure this gets cleared up for you as soon as possible.
Best regards,
Apex Hosting
10/10 The support was very nice and…
I was having problem with transferring my world files to the server. Then I wrote a ticket and theri support were very fast and nice. Thanks to Marco Padilla, Technical Support Operator.
June 25, 2026
Unprompted review
Reply from Apex Hosting
Hello!
We are glad Marco was able to help you quickly and make the world transfer process easier. We really appreciate you taking the time to share your experience :)
If you ever need any help, feel free to contact us again!
Best regards,
Apex Hosting
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