LifePoints Reviews 

SITEREVIEW-TP 10708229

Absolute fraudsters who ban legitimate members with the help of their broken automated system and steal rewards!

For instance, I had to reinstall my browser recently and the default language got changed to English (UK). Though I could see surveys in my dashboard when logging into LifePoints from India, as soon as I refreshed the page, all of that disappeared. I noticed that the URL and interface had explicitly changed to 'en-GB' at the instead of the usual 'en-IN' that I always had before.
Apparently, their useless website glitched out my region to the UK and removed all Indian gift cards except PayPal.

However, I immediately contacted support regarding the issue and informed them about this technical glitch. While they were pretending to investigate it, they actually decided to suspend my account for "not meeting quality standards" using a generic paste-copy excuse in less than 24 hours.

The truth is that their poor automated security bot detected this technical glitch (language setting changed) as a VPN or Proxy, instead of manually verifying it and fixing this problem, their lazy support team preferred to simply ban me and not give me my earned points. They want only data from you and will find any reason to not pay you at all!

Under DSAR, I emailed them to get full disclosure of my data that they had been sharing with their clients and even asked them to delete my data. After this point, they simply ignored me and didn’t respond to me at all. Any kind of robotic and copy-pasted reply that they put up here on Trustpilot is nothing but their public relation act. They are actually the scam artists!

I completed their surveys successfully and received 255 LifePoints. Nevertheless, when I wanted to browse the rewards catalog, I saw that the "Gift Card" section was entirely inaccessible. There was no other choice but to be forced into the mandatory "PayPal Link" circle.

I contacted their customer support with a request for a rational explanation of the above restriction. At first, they stated that they would "escalate" the issue, which means nothing more than ignoring it. Then, in several days, they emailed me saying that my account has been permanently *suspended due to non-compliance with their quality criteria*.

They did not provide any further explanation or proof of the statement; they claimed they needed to keep this issue confidential due to "security and integrity reasons". Essentially, they take advantage of your work and force you to participate in their surveys. And then, they suspend your account once you ask for reasonable compensation of your time and efforts.

It was necessary to explicitly state the involvement of the authorities in order to get rid of this fraudulent company. It is shameless, unprofessional, and very suspicious.

Let’s be honest—LifePoints isn’t a real survey site. It’s just a scam dressed up like market research. From the moment I signed up on April 22, 2026, it was one long lesson in how to squeeze free work and personal info out of people.

So, I got a tiny 10-point “bonus” when I joined, plus another 10 for filling out my profile. Fine, whatever. I actually put in the effort—did a 65-point survey and a 40-pointer on April 24, then another 40 the next day. I was up to 167 points. And just like that, the fake friendliness was over. The surveys disappeared. Suddenly, I couldn’t even look at gift cards until I handed over my PayPal info. It’s like they threw up a brick wall only after I put in the work.

Let’s get real: If you need a PayPal linked to redeem anything, why not require it upfront? Simple—they want your opinions, your time, and your data for free. Then they cut you off before paying a dime. This isn’t some technical mistake, it’s a greedy little trick to avoid payouts.

It’s honestly pathetic. A massive company, blocking users over a handful of points worth a few cents. If you’re reading this, don’t bother signing up. They’ll su*k up your info, waste your time, and slam the door when you ask for what you’re owed.

LifePoints, your whole setup is shady. Keeping my 167 points does nothing for you, but maybe, just maybe, this review keeps the next person from falling for your nonsense.

Hello Survey Partners,,, I would like to give a Shout Out to LifePoints Survey Panel for making my Survey Experience over the past several years an exciting and rewarding opportunity for me to give my Honest Opinions and Feedback to some very interesting and inspiring Surveys. If you are looking for a credible Survey Panel then LifePoints is for You. Thanks to LifePoints Platform for a Rewarding and Lucrative Survey Experience.

I signed up on LifePoints on April 19, 2026, and successfully completed my profile. I did the first 10-point survey, answered all the quality check questions perfectly, and my account was ready.

Then, 5 minutes later, I checked back and found my account was already banned before I could even start a real survey. WTF. To make it even more ridiculous, after they banned me, they actually sent me an email asking me to 'complete my profile.'

Because of the ban, I have no option to redeem anything and I'm not receiving any surveys anymore. Their automated security system is so stupid that it flags new users who haven't even done anything wrong.

If their system is this broken, I’m out. Account deleted. Looking for a better alternative.

I am writing this to warn everyone: stay from LifePoints. They are very unprofessional and unfair.

As I was about to redeem my rewards the Gift Card section disappeared from my dashboard. I contacted support. Got a copy-paste message from Olivia. She said:

* My account is suspended for Quality Standards.
* She could not provide details about the suspension for security reasons.

This is a scam. I was loyal for, over a year. Suddenly did not pass their quality standards just as I was about to get paid. It's clear that LifePoints waits for users to accumulate points then bans them to avoid paying.

To everyone reading this: LifePoints is taking advantage of you for free market research. They sell your info to companies and then kick you out with no money. I wasted my time and effort on this company.

LifePoints is not a survey site; it's a data-harvesting scam. Don't trust them.

My experience with LifePoints has been extremely disappointing.

I completed over 30 surveys honestly and spent a significant amount of my valuable time on the platform. Over time, I accumulated approximately ₹2000 in rewards, which I had not yet redeemed. Without any prior warning, my account was suddenly suspended and all my earned points were forfeited. When I contacted support, I only received generic responses stating that I did not meet “quality standards,” with no specific explanation provided.

I have carefully reviewed the Terms & Conditions and, to the best of my understanding, I have not violated any rules. What makes this especially upsetting is that I genuinely relied on this as a small way to treat myself. I work full-time and also have family responsibilities, which makes it difficult to make ends meet. These rewards were something I had earned through my time and effort, and losing them without explanation feels extremely unfair. At the very least, I believe users should be allowed to redeem the points they have already earned. I used other survey channels like Swagbucks and Valued opinions, such a thing has never happened.

I would appreciate a proper review of my case and a fair resolution.

UPDATE: Following LifePoints’ public response, I raised a ticket with the reference “SITEREVIEW-TP” as requested.

My case was reviewed again by their Quality Team, but the decision was upheld without any specific explanation. I continue to receive the same generic response stating that I did not meet “quality standards,” with no transparency or evidence provided.

It is extremely disappointing that even after escalation, there is no accountability or willingness to offer a fair resolution. At the very least, users should be allowed to redeem the rewards they have already earned through their time and effort.

This experience has significantly impacted my trust in the platform.

You have to fill out at least a couple dozen surveys before earning enough "points" for a $5.00 payout! Then after that, there are suddenly no more surveys available to you. Total waste of time.

Unfortunately, this website is a scam. After dealing with them for a year and a half, I had to change my email address because I changed my device. Afterwards, the website blocked me even though I hadn't made any mistakes and they didn't give me any convincing reason for the ban.

Just been banned from this for apparently contravening the rules, but are not prepared to tell me why. That’s after building up enough points for a £25 reward. It feels like a big con so they can avoid paying out. Will be raising with Trading standards.

Scammers, ban you for no reason and refuse to pay out the surveys you earnt. Avoid

EDIT: They are trying to claim I left a review on the "wrong" site and they threaten to "flag" my review.

Note reviews on Google Play saying EXACTLY the same things, and with the SAME logo as I have reported, search playstore: com.kantarprofiles.lifepoints

Can't sign-in to my account for past three months.
I can't sign-in to my lifepoints account. Despite constant complaints on their contact page still no solution provided. I cant still sign-in to my account and access surveys. This problem persists for past three months and despite constant complaints they can't provide a solution.

I've been using them for years and it seems the last 6 months have been terrible. Every time I get close to cashing out like within 50 points, every available survey disappears for about a week or more preventing me from cashing out.

I could have a full dashboard of surveys around 20+ and get to where I need just a few points to cashout and BOOM every survey is gone, or the available surveys screen me out until there is nothing left.

And if j do manage to get enough points to cashout the surveys dry up for weeks.

I used to cashout every single day for $5 for years. Now it's just bad and not worth the time anymore.

AVOID LIKE A PLAGUE. These are scammers and do NOT pay out. And use excuses you have broken a rule. LifePoints don’t bother replying to my review I will be going to the ombudsman as what you’ve done is completely unfair and goes against UK regulations. You think you can do what you like I can assure you that you cannot. You have picked on the wrong person this time and I will be reporting your fraudulent company to the appropriate regulators and won’t stop until I’ve reached the desired outcome

I want to warn everyone about LifePoints' outright fraudulent and scamming behavior. My account was in perfect standing, fully functional, and I diligently earned my points. The problem began the moment I tried to withdraw my balance.

After requesting my cash withdrawal, the payment was excessively delayed. I contacted support, and they lied, claiming the "prize wasn't available at the moment." I waited, then complained two more times. Each time, they dismissed me with empty promises like "we'll look into it" and then closed my tickets, marking them as "unsolved" without any resolution or follow-up.

When I reached out again yesterday, they escalated the scam. They had the audacity to lie and claim they had previously contacted me about an issue, which is an absolute falsehood—they had only closed my tickets. Then, out of nowhere, they informed me my account was indefinitely suspended for "not meeting quality standards."

When I demanded the specific reasons for this sudden suspension and the theft of my earned money, they hid behind the pathetic excuse of "security reasons," refusing to provide a single detail. I was never warned, never told off, and never punished for any rule violation prior to this. They simply waited until I cashed out to fabricate a reason to steal my balance.

This company is fundamentally dishonest. Their trash ratings on Trustpilot are well-deserved. They are not a legitimate survey panel; they are thieves who will take your completed work and then ban you when it's time to pay. They stole my money outright.

Can't wait to get the same response you gave to everyone else on here "sometimes it is necessary to inactivate an account to maintain the high standards and commitment we promise our clients" like some bots. might as well change it to 'sometimes we have to steal your data and money to get richer'!

I hope you enjoy my earnings. May you spend every penny of it on medication, Inlcuding whoever is going to respond to this message alongside the lazy theives so called "scam customer support", regretting your criminal actions every single day. Although, I doubt you evern care, not one bit.
Avoid LifePoints at all costs.

Use to be a great survey site. Now. Not so good. If you are new try somewhere else. It's changed. Use to be one of the best. Not now. One of the worst.

Is a Cheating company....after i done some times of surveys and collected some many points and want to redeem some gift from their company.....they block my account and say they don;t accept my country....!!!!!

I have been a member of lifepoints for 5 years and the last few weeks the surveys have dried up I have never known it so bad I get odd 1 on my screen but it won't let me click on it anyone else noticed this since last Monday 8th of September 2025

I have completed many surveys with LifePoints and recently- some rather frustratingly when they have frozen and you don’t then revive the points (even if you are right at the end). Recently I was invited to complete 2 more. One being a survey that was supposed to last an hour - it took 4. And then I was asked to install RealityMeter for 4 weeks and at the end I would recieve £20 work of points. I did this and then at the end of this time had to email only to be told oh you only get £20 if you installed it on your computer as well. This was not made known to me as if it had been I would have declined as I don’t own a computer! When I challenged this i was told all I would be getting was 700 points. It then also turns out the points are not the equivalent in money. So 700 points is not £7 as you would believe. No support from Customer Service who are trying to make this my issue

Just wanted to say a huge thank you to LifePoints 💙
After a whole month of answering surveys honestly and collecting points worth €45...
You guys went ahead and rewarded me by suspending my account out of nowhere.

No warning. No explanation. Just gone.
What a beautiful way to value loyal users 🫶
Highly recommend... if you enjoy wasting your time.