MEATER Reviews 6,169

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are particularly impressed with the support team, highlighting their helpfulness and efficiency in resolving issues, even for older products or complex problems. People appreciate the personalized approach and the company's commitment to customer satisfaction, often receiving replacements quickly. However, some customers were dissatisfied with the product's quality and user experience. They frequently report issues with probes failing to connect, losing charge, or providing inaccurate cooking times. The app is also a point of concern for some, with complaints about its interface and connectivity. A few other people also felt that customer service was poor, citing long wait times and unhelpful responses.

What people talk about most

Product

Reviewers express ambiguous feedback regarding the product. Many consumers report issues with product... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing issues like... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing significant frustration.... See more

User experience

Clients share negative opinions on user experience, primarily due to persistent connectivity issues, with... See more

Application

Customers consistently note negative experiences with the app, primarily due to constant connectivity issues.... See more

Based on these reviews

Rated 5 out of 5 stars

How a company reacts when things go wrong is often more important than when everything is fine. On Christmas Day I was unable to establish a connection to my nearly new Meater Pro probe to be able to... See more

Company replied

Rated 5 out of 5 stars

The probe hardware is fantastic, simplifies the cook and cleaning and management of tools so well. I would love to see some improvements in the app: firstly a chart view with multiple probes displayed... See more

Rated 5 out of 5 stars

I just recently purchased the Meater Pro Duo. I can cook just about anything....except for pork, doesn't matter what cut, it always seems to be a disaster. So of course for this Mother's Day my MIL re... See more

Rated 5 out of 5 stars

Love using it. I have the meater block with 4 probes. Last year the app had a screen that shows all 4 probes with Internal, Target and Ambient temperature and estimated cooking time. Then after an... See more

Company replied


Company details

  1. Electronics & Technology

Written by the company

The First Truly Wireless Smart Meat Thermometer


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Great idea, horrible product

Great idea, horrible product.
This in theory would be awesome, however it can not keep a connection when the probe is in my smoker or oven, making the entire thing useless.
It uses so many batteries and it's overly complicated, you can't easily just set it up to tell you the temp, they want to set up cooks and save it forever, it's a bit ridiculous.
I've had this block for a while and really wanted it to work, but after multiple tries for different uses, these aren't worth the crappy bamboo the block is made from.
I can't speak to support, as I never reached out to them, they have videos and all, so as far as I can tell it is working as (poorly) designed.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

A quite excellent product

I was at first wary of purchasing the Meater Pro, as it’s not cheap. I now know why - it’s quite excellent. I bought it for long slow cooks on my Kamado (frankly, I don’t know how anybody does these cooks without a Meater). It’s excellent for that, but I now use it for just about all cooking (currently there’s a leg-of-lamb in the kitchen oven with a Meater in it). Don’t hesitate getting one - it’s one of the best cooking devices I’ve ever bought.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

When it connects it works fine but its…

When it connects it works fine but its connectivity is awful and very irritating when you are trying to time a roast and it just won’t connect - I usually give up- today was its final chance - they really need to sort this out

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

This wireless thermometer is pure crap…

This wireless thermometer is pure trash. You can't use it in an oven, you can't use it in a closed grill, you can't be more than 6 feet away. I couldn't even grill a hotdogs with the lid closed. I would send it back but it was a gift and past 30 days. 149.00 down the drain. Stay with a wired system.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

meater support is horrible

meater support is horrible , waits are tremendously long
my xmas meater will not pair tryed to contact support recording say wait time is 20 minutes 60 minutes later finally hung up , tryed the chat so thing happen in the chat
So sad !!

May 29, 2025
Unprompted review
Rated 2 out of 5 stars

MEATER is a good idea but unreliable.

We have bought 2 of these probes. The first one lost connection as soon as the probe was more than 1 meter away after 10 minutes. It got worse so we went back to using the old manual meat thermometer. A year later, we bought another one . It also was inconsistent in remaining connected. After 3 years, we are back to the old style manual thermometer.
It’s a fantastic concept. But I won’t buy one unless there is a significant change in reliability.

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible support

I have had problem with ambient temp that is clearly faulty as the second probe shows a more correct value. The same probe have connectivity problems. I have been in touch with the support but they only troubleshoot on a generic level and misstrust you completely. Bad service for such potential.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money

I’ve tried this thing a number of times and spent hours reading troubleshooting guides, uninstalling and reinstalling, and it never stays connected. Even when my phone is sitting next to the grill or stove just 18 inches away, it doesn’t work. Total gimmick and waste of money. I’ll go back to my 30-year old, 89 cent meat thermometer.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Connection problems from day one

Connection problems from day one. It connects about 5% of the times I've tried and then disconnects almost immediately. The app has made it even worse, now it never connects. Have spent several hours on their "support line" which has been absolutely no help.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

App "Works"

Works very bad. App people don't know what they're doing. Had several issues with my Meater+. The device itself is genius. When you have the bad software working with the device it's good. But the slightest issues with updates or pairing and you're practically without a device. And then.. suddenly there's another update and it works.
Give up on the app people guys!
Today, my Meater is not working .. again..

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

This is the biggest waste of money out…

This is the biggest waste of money out there. My $18.00 dollar WalMart probe works better than this piece of garbage EVER will. It WILL NOT stay connected. It’s pure garbage. Every time I try to use I get infuriated that I spent my hard earned money on it. Don’t waste your money on this crap.

May 17, 2025
Unprompted review
Rated 2 out of 5 stars

MEATER Pro 2 plus

MEATER Pro 2 plus

It’s not great
Estimated cook fluxes frequently
Connection range very short (40ft max)
Overall not reliable
Doing an overnight brisket right now. Probe and base no more than 50ft from my room and no connection. Not great when it’s 1:40am and you’re trying to sleep care free.
Cooking on a Traeger and it’s WiFi connection to my phone is no issue

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give Zero stars I would

If I could give Zero stars I would! i wanted to love the Meater Block but it has been nothing but a disappointment from the start. Now less than a year in and it will not even power on. I have been on hold with Support for 52 minutes with no answer and the chat states a 20 minute wait. What a waste of over $200! I would run not walk away from this probe!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

I will start with I will admit error on…

I will start with I will admit error on my part but Meater possibly saved my house and definitely saved my cook. I had too much pork on my Masterbuilt Gravity smoker so air flow was not ideal. I thought things were going well so I went back to bed. An hour later I was awakened to a flare up alert from my Meater Pro Duo. I jumped up and found a good size flame shooting up and burning part of the pork. Once I got fire out I was able to drop temp down and finish in the oven. In hind sight I realized that my grill was a little too close to my gas cans for the mower. Thank goodness for Meater App alerting me and saving the day. I would recommend using this product. Works great. Looked back at graph and it read 510 degrees at one time! Thank you, Meater.

May 3, 2025
Unprompted review
Rated 1 out of 5 stars

This will get buried but does not work

This will get buried but does not work. Changed battery and laid my phone directly on top of the device. Still could not connect. Worked one time but if i moved my phone anywhere but the shelf connected to the grill, then connection was lost. Technology is not there.

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mother's Day MIL pork tenderloin

I just recently purchased the Meater Pro Duo. I can cook just about anything....except for pork, doesn't matter what cut, it always seems to be a disaster. So of course for this Mother's Day my MIL requested a pork tenderloin with a cherry sauce. To make sure this cook was successful I invested in a Meater Pro Duo. Excellent piece of equipment, the probe setup is easy, and clear instructions on how to use them. These probes and the accompanying app even takes into account hold over cooking and rest time! The food turned out amazing and now Im confident in cooking pork. Great work you guys!!

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest piece of junk gimmick I have…

Biggest piece of junk gimmick I have ever purchased. The idea is amazing. The execution is total garbage. When the thing actually works, it is awesome! Unfortunately, getting it to work is almost impossible. The first 5 or so cooks.went perfectly. Then, the thing became junk. It never wants to connect. It constantly tells me the battery is low after I just put a new battery in. If it actually connects, it works great. But, I'm sick of constantly dealing with connection issues with a full battery and everything sitting right next to each other. I will never have another meater product in my house ever again.

May 11, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible range / connectivity

Great packaging, style and intended functions but the Bluetooth connectivity, range and reliability is absolutely horrible and has been out of the box - even when I’m standing 10’ from the smoker. If it stayed connected and was able to be used from inside a building for example, it would be a 5 star product but as is, it’s horrible. Super disappointed as it was not cheap - would not buy again without some sort of guarantee

May 11, 2025
Unprompted review

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