MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media. Andrew did a fantastic job of putting my mind at rest and nothing was too much troub... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Mediafix twice now. They are very reliable, with a good website that aid selecting the many options available. Whilst awaiting the return of our Super8 films plus the converted versions o... See more
Company replied
As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor y... See more
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Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round. The Slides are far better quality than we expected, especi... See more
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Company details
Written by the company
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
Contact info
AMCO Park, Acanthus Road, B98 9EX Redditch, Worcestershire, United Kingdom
- 020 3904438-0
- info@mediafix.co.uk
- mediafix.co.uk
4.7
Excellent
551 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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Very good service
Very good service, although I was disappointed to find that it wasn't a British Company, and so I think Germany got the VAT.
April 2, 2026
Reply from MEDIAFIX
Hi Lorraine,
Thank you for your review! I'm sorry that you were disappointed to hear we are a German company. Thankfully, you were pleased with your order and I am happy to hear that. We have had excellent feedback on our service and we are proud to be able to offer it to people in the UK as well as across Europe.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Memories of loved ones not lost ❤️
I had a family tape of my late.husband .it had mould on it.but communication and service from Mediafix was top class.
Those.memories were.not lost .
Thankyou so much
April 2, 2026
Reply from MEDIAFIX
Hi Lisa,
Thank you so much for leaving us such a lovely review. I'm so glad you were pleased with your order and you could relive some treasured memories. That's really what it's all about.
Kind regards,
Andrew
MEDIAFIX Customer Service Team
VHS and Hi8 tape transfer
Great comms and too notice of my delivery requirements. Results of transfer were very good. Will recommend as necessary.
March 11, 2026
Unprompted review
Reply from MEDIAFIX
Hi Kevin,
Thank you for your brilliant review and for your recommendation to others! We really appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi there,
Thank you for your review! Glad to hear you are happy with it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Simple process, good results
From submission to receiving digitised videos the process was simple, feedback was good and the digitised videos were of good quality.
March 19, 2026
Reply from MEDIAFIX
Hi Dennis,
That's great! Thanks so much for the lovely review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Stephen,
Thank you for your brilliant review! I'm glad to hear you were reunited with some old memories 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Roy,
Thank you for your kind words. It's a pleasure to be able to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Patrick,
Thanks so much for your brilliant feedback!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Good communication and a great price
Good communication and a great price, with plenty of options explained during the order process.
March 1, 2026
Unprompted review
Reply from MEDIAFIX
Hi Philip,
Thank you for your fantastic review! We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Inexpensive and easy.
I was expecting the transfer to cost much more (but it didn't). It was easy to work through and the instructions were easy to follow. They got the films, assessed the work and invoiced for what was originally quoted. Just had to wait few weeks after payment and they turned up on my door all done. Communication was excellent throughout. Would readilly do again if I had more films.
March 26, 2026
Reply from MEDIAFIX
Hi Nigel,
Thank you for your brilliant feedback! With the postage, if delivery is not possible, Parcel Force waits for you reorganise delivery either to the same address or to a local pickup point, so this was the reason for the delay in this case. I'm glad everything worked out in the end though!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Great service thanks
March 18, 2026
Reply from MEDIAFIX
Hi Brett,
Thank you for your excellent review! You are very welcome 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
First Impressions
On first trial of some of the files on the flash drive, I think the quality is good, but I am disappointed that I have been unable to run the videos on my TV.
March 17, 2026
Reply from MEDIAFIX
Hi Nick,
Thank you for your review! If you are still having problems with your USB stick, please do get back in touch with us so that we can help out 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Excellent service, memories awakened.
Excellent website. Lots of details about a variety of services and options.
Simple form to complete with a range of options.
Very good price for the service.
Quick turn-around.
Delighted with the service and the results.
Highly recommended.
March 18, 2026
Reply from MEDIAFIX
Hi Peter,
Thank you for your outstanding review! I'm happy to hear we met your expectations. Thank you so much for your recommendation 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Alan,
Thank you for your five star review! Much appreciated 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Excellent service and speedy response.
Excellent service and speedy response.
So happy getting my slides changed to actual photos at last.
Happy Memories so thanks again
Will use the service again
March 24, 2026
Reply from MEDIAFIX
Hi Lisa,
That's what it's all about! So glad to hear you were pleased with your order and you would like to use us again. If you do want to digitise more media, we'd be delighted to help out 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Stephen,
Thank you for your kind words! We are happy to help 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
competitive price and easy to organise…
competitive price and easy to organise and goodcommunication.
March 17, 2026
Reply from MEDIAFIX
Hi Neville,
Thank you for your great review 😊 I'm glad you were pleased with your order!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Finally OK & a great price
Finally OK & a great price, but the initial receiving of slides seems a bit ‘oh, we’ll check & get back to you’. Great to be able to speak to a real person. As I say all was OK, but a bit of a wobble at the start.
March 17, 2026
Reply from MEDIAFIX
Hi James,
Thank you for your review! As your parcel first arrives at our logistics centre and is then brought to our head office for digitisation in a larger batch, we confirm receipt once it is opened for digitisation. Perhaps there was a misunderstanding here initially but I'm glad you were pleased with your order in the end 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Fast and reliable service keeping you…
Fast and reliable service keeping you updated all the way through the process
March 16, 2026
Reply from MEDIAFIX
Hi Ronald,
Thank you for your five star review 😊 We're happy to help!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Great service
Great service - my tapes were very mouldy but now I have two vhs tapes on one memory stick - very happy with the quality.
March 19, 2026
Reply from MEDIAFIX
Hi Mr Gamble,
Thank you for your feedback! We very much appreciate it 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
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