Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... See more
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Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... See more
After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... See more
Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
5K reviews
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It worked for the first 2 days and then…
It worked for the first 2 days and then stopped working. Customer service very slow - they just sent me a replacement lid after 2 weeks and it still didn't work. Lost all this ground of using ice on an ACL/meniscus surgery. Very frustrating for £173.
August 14, 2026
Unprompted review
Reply from Medical Supplies
Dear Gareth,
Thank you for taking the time to leave your feedback.
I am very sorry to hear about your experience and appreciate how frustrating this situation has been.
I can see that you have been in contact with our Customer Care team and that this matter is still being investigated for you. We are continuing to work with the manufacturer to establish the issue and the best way forward.
Please be assured that this is being followed up, and we will be in touch with you directly as soon as we have a further update.
I am sorry again for the inconvenience and disappointment caused.
Kind regards,
Tylah
Hernia Support Belt is fantastic.
I bought a hernia support belt for the first time and it has been transformative. It's well made and works exactly as it should. I wear it all day without discomfort. And a bargain at the price too.
July 31, 2026
I paid for next day delivery and no…
I paid for next day delivery and no where on the website does it say it might not get next day and I ordered before 2, asked for my delivery money back still had no reply
July 31, 2026
Reply from Medical Supplies
Dear Claire,
Thank you for taking the time to leave your feedback.
I am sorry to hear that you were disappointed with the delivery of your order.
Having reviewed the order, I can confirm that no additional charge was made for next-day delivery. I am sorry if there was any confusion surrounding the delivery service or expected timeframe.
I have also checked the correspondence we received and unfortunately cannot locate an email requesting a refund of the delivery charge, I am very sorry if your email did not reach us.
I appreciate you taking the time to share your experience with us and am sorry that the delivery did not meet your expectations.
Kind regards,
Tylah
I was told when I placed my order it would arrive on time
I was told when I placed my order that delivery would take place between 3 to 5 days. This suited me because I was going on holiday 8 days after I placed my order. Unfortunately, you chose to send the order via Royal Mail. Although I was told my order would arrive 3 days before I left to go on holiday to, which would have been fine, the delivery did not happen until I had already left the country. As I was in need of delivery before I went on holiday so that I could take the goods with me and be able to use them while there, the fact that they were delivered 3 days later than stated meant I could not enjoy the vacation nor the cruise. The result being, I will never use your company nor your very poor delivery agent, Royal Mail again.
July 29, 2026
Reply from Medical Supplies
Good afternoon,
Thank you for taking the time to leave your feedback.
I am very sorry that your order did not arrive in time for your holiday.
The 3–5 working day timeframe provided for this product relates to dispatch rather than delivery, and I am sorry if this was not clear from the information provided.
Once dispatched, delivery is handled by Royal Mail and, unfortunately, delays can occasionally occur during transit.
I appreciate how disappointing this must have been, particularly as the items were purchased specifically for your trip, and I am sorry that we were unable to get them to you in time.
Kind regards,
Tylah
Great service and product is brilliant
Great service and product is brilliant. My husband had a knee replacement operation and this product was just what he needed to help with his recovery. Ordered one day arrived the next day, packaged well and value for money, very pleased with company and product
July 22, 2026
Great help
This was for my wife and it's to help with the arthritis that she has in her knee, and she has said that it has been a great help with this after the other kind that she was wearing before. I would like to mention that the delivery was great all in all first class.
July 29, 2026
Took a while to arrive and no updates…
Took a while to arrive and no updates until I emailed Also fairly expensive for a stoma support belt
July 24, 2026
Good value products and good service
July 29, 2026
Everything was fine.
The Aircast unit was perfect for my wife's knee replacement recuperation. Very easy to setup and use. I would say this is a 'must' for anyone in a similar position. Recommended.
July 29, 2026
Very fast delivery and fab push chair
Very fast delivery and fab push chair! Really suits my sons needs would definitely reccomend!
July 29, 2026
Product was exactly what I needed
Product was exactly what I needed. Fast delivery. Good price. Efficient web site.
July 24, 2026
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