Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... See more
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Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... See more
After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... See more
Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
Company details
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.6
Excellent
5K reviews
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A very good experience with this company
Easy to order, well priced and delivered as promised.
August 4, 2026
Not ready assembled.
Delivered on time but didn’t come ready assembled, I couldn’t have managed that. Should be considered as customers are disabled.
July 29, 2026
Very good product and received quickly
July 29, 2026
Exactly what I needed
Exactly what I needed, at a reasonable price and delivered within a couple of days - perfect, thanks!
July 27, 2026
May use AI-assist with repliesRead more
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Mattress genie is not effective on king size mattress.
As previously stated I bought a mattress genie thinking it would work to elevate mattress. This gadget is very badly designed. It makes sleeping impossible as every time one moves the opposite side rises. The wedge does not inflate uniformly either. It has not improved symptoms of reflux. Would not recommend at all. Total waste of money. I expect some kind of refund is in order.
August 3, 2026
Reply from Medical Supplies
Dear Laura,
Thank you for taking the time to leave your feedback.
I am sorry to hear that the Mattress Genie has not been suitable for you and that you have been disappointed with the product.
We have raised your concerns directly with the manufacturer and have been working with them to find the best way forward.
I can see that we have now been in contact with you directly and arrangements are being made for the product to be returned and a refund provided.
I am sorry that the Mattress Genie did not meet your expectations, but I hope the solution offered helps to resolve this for you.
Kind regards,
Tylah
Great price and speedy delivery
August 3, 2026
Great product and so fast
August 3, 2026
The product I received was good but…
The product I received was good but wrong size got refund eventually and yhsnks for the promptness
July 29, 2026
Excellent price fast delivery and good…
Excellent price fast delivery and good customer service. There was a couple of items missing in the package. I contacted customer service and received the items within 24 hours.Amazing service!
August 3, 2026
Difficult to get correct fit when alone!
Speedy delivery.
Good quality but probably needed a larger one.
July 27, 2026
Excellent service.
I ordered a stoma hernia belt. Delivery was excellent.
Unfortunately the belt I ordered was unsuitable. It is a difficult item to measure for a correct size.
I returned it and was fully reimbursed almost immediately.
July 29, 2026
Product good and delivered on time
July 27, 2026
Excellent product
Excellent product. My mother has Alzheimer’s and this has been a godsend for knowing if she is leaving her room at night. Works perfectly.
July 27, 2026
The padding was delivered quickly and…
The padding was delivered quickly and is easy to use.
July 27, 2026
Easy to order on line and previous…
Easy to order on line and previous product proved very successful !
I have ordered an additional one !
Best wishes Phil
July 31, 2026
Straightforward getting what you…
Straightforward getting what you purchased, delivered with care and good quality
July 31, 2026
Very quick delivery
Website easy to navigate.
Very quick delivery
Quality product, ordered dad another so he has 1 for settee and 1 for chair in sun lounge.
July 29, 2026
It worked for the first 2 days and then…
It worked for the first 2 days and then stopped working. Customer service very slow - they just sent me a replacement lid after 2 weeks and it still didn't work. Lost all this ground of using ice on an ACL/meniscus surgery. Very frustrating for £173.
August 14, 2026
Unprompted review
Reply from Medical Supplies
Dear Gareth,
Thank you for taking the time to leave your feedback.
I am very sorry to hear about your experience and appreciate how frustrating this situation has been.
I can see that you have been in contact with our Customer Care team and that this matter is still being investigated for you. We are continuing to work with the manufacturer to establish the issue and the best way forward.
Please be assured that this is being followed up, and we will be in touch with you directly as soon as we have a further update.
I am sorry again for the inconvenience and disappointment caused.
Kind regards,
Tylah
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