Never used before nor even heard the name but sent a mobile phone back using one of the free returns labels. Email acknowledgement when received and then a couple of hours later, £cash in the bank a... See more
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See what reviewers are saying
Offered the best price on comparison sites for my mobile phone. Customer service has been top notch, answering all queries I've sent their way. Payment was made to my bank account within 1 working day... See more
Company replied
Clear and concise instructions from start to finish. The value offered in original email valuation was honoured, no questions asked. Payment received next day; a straightforward process, exactly ho... See more
Company replied
Same old story with these buy mobile companies. Absolute hawk company that over promises on a price point and when you send it to them, the carve out the price by more than half on the orig... See more
Company replied
Company details
- Cell Phone Recycling and Unlocking Service
- Cell Phone Store
- Mobile Phone Repair Shop
- Phone Repair Service
Written by the company
Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).
Sell your phone for cash.
Written by the company
- Top prices paid!
- We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.
Free Same Day Shipping
Next day delivery on all orders received before 1pm*
*Applies to all orders placed Monday to Friday before 1pm
Contact info
Meelie Mobile, Holditch House, Holditch Road, ST5 9JQ, Newcastle-under-Lyme, United Kingdom
- 01782576931
- sales@meeliemobile.com
- meeliemobile.com
Get the latest phones for less!
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't Bother. Use A Different Provider.
Was offered £64 for my secondhand Samsung Galaxy A35. I sent it to them in its original box, its condition was okay- screen fine, worked fine, no issues there. I cleaned it too before sending to Meelee.
They've emailed to say there are scratches around the side of the phone, unlikely as I kept it in a case. They said they would reduce the offer to £27.
I had to accept this. It was a choice of £27 or having the item returned which as I can see from other reviews costs £35!
Other reviews on here show a similar story. Offered the higher price, then some 'faults' are found and the price that's offered is reduced.
Incredibly misleading, my advice would be to go elsewhere.
July 10, 2026
Unprompted review
Reply from Meelie Mobile
Dear Guy Wilcox,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
Fantastic, quick service
Selling my phone to Meelie was incredibly easy and swift. I filled out the details on Saturday arranged a collection with Royal Mail for Monday and had the money in my account by Thursday. Meelie’s updates were appreciated - I was informed that they had received my phone, again when they confirmed that it was worth the money quoted and finally when payment had been transferred. I wouldn’t hesitate to use Meelie in the future or to recommend the company to friends and family.
July 9, 2026
Unprompted review
Reply from Meelie Mobile
Dear Scarlett,
Thank you so much for your fantastic 5-star review! We're delighted to hear the whole process was quick, easy, and well communicated from start to finish. It's great to know our updates gave you peace of mind, and we're so pleased you'd recommend Meelie to your friends and family. We really appreciate your support and look forward to helping you again in the future!
Many Thanks,
Hannah
Was offer 23 quid the phone was down as…
Was offer 23 quid the phone was down as poor so yes a broken screen , still offered 23 quid, Sent it of only to be told its a tenner 10note, why make an offer If your not going to uphold your quote.very poor customer service
July 7, 2026
Unprompted review
Reply from Meelie Mobile
Dear Mark Hamilton Bates,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
Very impressed with Meelie
Very impressed with Meelie.
Phone posted on Monday. Meelie confirmed receipt Tuesday morning- agreed the price they offered and the money was in my account the same day. Brilliant service. Would definitely use again and can highly recommend.
July 7, 2026
Unprompted review
Reply from Meelie Mobile
Dear Graham Pearson,
Thank you for taking the time to leave us a 5-star review! We're delighted to hear you're happy with our service. We really appreciate your support and look forward to serving you again in the future.
Many Thanks,
Hannah
I would will order again. When I update my phone
Great Samsung phones. Price was great. Customer service was good. I had to return one. Because I ordered to many. But the refund was quick .
June 29, 2026
Reply from Meelie Mobile
Dear Danny Summers,
Thank you for your 5-star review! We're delighted you were happy with the phones, our prices and customer service. We're also pleased we could make your return and refund quick and easy. We really appreciate your support!
Many Thanks,
Hannah
Really easy to deal with
Really easy to deal with. Straight forward online process. Easy postage instructions. No quibbling over price offered. Paid quickly. Would use again.
July 3, 2026
Unprompted review
Reply from Meelie Mobile
Dear Neil Thompson,
Thank you for your 5-star review! We're delighted you found the process easy from start to finish and that you were happy with the price and quick payment. We really appreciate your support and look forward to helping you again!
Many Thanks,
Hannah
Great experience & service
Great experience & service. I was offered higher price than other similar companies, was very easy and my phone was processed and payment made on the same day it was received.
July 3, 2026
Unprompted review
Reply from Meelie Mobile
Dear Kez,
Thank you for your fantastic 5-star review! We're delighted you received a great price and that the process was easy, with your phone processed and paid for the same day it arrived. We really appreciate your support!
Many Thanks,
Hannah
Brilliant service
Sent my iPhone 17 pro in yesterday (02/07/2026) , they received it today (03/07/2026), processed it, met they expectations, got paid straight away on the same day thank you , no problems at all , highly recommend
July 3, 2026
Unprompted review
Reply from Meelie Mobile
Dear Joanne Marie,
Thank you for your fantastic 5-star review! We're delighted everything went smoothly, from receiving your phone to processing it and making your payment the same day. We really appreciate your recommendation and your support!
Many Thanks,
Hannah
Very fast customer service and payment…
Very fast customer service and payment would recommend to anyone for buying and selling.
July 3, 2026
Unprompted review
Reply from Meelie Mobile
Dear Mark Smith,
Thank you for your 5-star review! We're delighted to hear you were happy with our fast customer service and payment. We really appreciate your recommendation and look forward to helping you again in the future!
Many Thanks,
Hannah
Easy process
Easy process, quoted a price and was paid the full amount. Payment was made within an hour. Great service 🌟
July 1, 2026
Unprompted review
Reply from Meelie Mobile
Dear Curtis,
Thank you for your 5-star review! We're so pleased you found the process easy and that you were happy with the quick payment. Thanks for choosing Meelie Mobile!
Many Thanks,
Hannah
Scammers
Scammers! Quote was £164 for for my Samsung, sent in original box with screen protector still in place and they tried to tell me there were black spots on screen and would pay £20!!! Insisted on a return and low and behold phone is in the same perfect condition! Avoid & don't waste your time.
July 2, 2026
Unprompted review
Reply from Meelie Mobile
Dear Katie Lynas,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
great service and phone
June 25, 2026
Reply from Meelie Mobile
Dear customer,
Thank you for your 5-star review! We're delighted you're happy with your phone and our service.
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear B Sandhu,
Thank you for your wonderful 5-star review! We're delighted to hear you had a great experience and that our team was able to sort everything out quickly. We really appreciate your support and look forward to helping you again in the future!
Many Thanks,
Hannah
Phone sale review
Quick, efficient service. Regular updates, prompt payment
July 1, 2026
Unprompted review
Reply from Meelie Mobile
Dear MR R FRANCIS,
Thank you for your fantastic 5-star review! We're delighted to hear you found our service quick and efficient, and that you appreciated the regular updates and prompt payment.
Many Thanks,
Hannah
Con merchants
Con merchants. Offered £169 for a Samsung phone, and then said it was damaged, new offer £92. It was not damaged when sent. The phone always has full screen protection. I see I'm not the only person making this comment. Dodgy.
July 2, 2026
Unprompted review
Reply from Meelie Mobile
Dear Catriona,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
Thieving company
Thieving company. Sent my phone to them in a plastic envelope that they sent to me, the equivalent of which you can get at the post office for £1. Quoted me £60ish online to buy the phone. Had no contact other than to say theyd received it. After chasing, apparently my phone was not "up to standard" and they wanted £35 to give me my own phone back. I just sold a £200 memory card on ebay and sent it to the paying customer for £5. In no world is there any way sending a mobile in the post is £35. Daylight robbery. Avoid at all costs.
June 16, 2026
Unprompted review
Reply from Meelie Mobile
Dear Adam Ducko,
Thank you for sharing your experience with us. We would appreciate it if you could provide us with your Meelie reference to assist us in looking into this matter further.
Many Thanks,
Hannah
Reply from Meelie Mobile
Dear Dharshan Sivajee,
Thank you for your 5-star review! We're so pleased to hear you found Meelie Mobile simple, fast, and easy to use for both service and payment. We really appreciate your support.
Many Thanks,
Hannah
Meelie have been advised to return my…
Meelie have been advised to return my phone bu checkmend but lo and behokd they are charging me 35 pounds to do this even though their terms and conditions do not cover this. Use another provider or stear clear people.
June 30, 2026
Unprompted review
Reply from Meelie Mobile
Dear Ryuken,
We're sorry you're disappointed. We advise customers before sending their device that Asset-Watch devices are not accepted, both in our pre-sale email and within our terms and conditions. If a Asset-Watch device is received, a return postage and handling fee applies should you wish to have it returned.
We strive to be transparent throughout the process, and the information regarding Asset-Watch devices and return charges is provided before a device is sent to us.
Many Thanks,
Hannah
No hesitation in recommending Meelie…
No hesitation in recommending Meelie Mobile. My old Google Pixel 8a was picked up by Royal Mail, delivered to them 2 days later, assessed by Meelie on that same day & I was paid the confirmed amount within 24 hours.
I had no problems, the communication & service was excellent & they did exactly what they said they'd do.
I've got no hesitation in recommending them & will almost certainly use them again in future.
June 26, 2026
Unprompted review
Reply from Meelie Mobile
Dear Vivek Kuvelker,
Thank you for your kind words and recommendation! We're so pleased you had a smooth experience from collection to payment. We really appreciate your support and look forward to helping you again in the future.
Many Thanks,
Hannah
Good experience
Quick and easy process, and offered the best price on the market for my iphone 17 pro max. Had no issue with sending via Special Delivery and was kept updated by text and email all the way through. No issue with grading and received the amount quoted on the same day as they received the phone. I usually go to Music Magpie or Mazuma but will definitely be checking these guys going forward!
June 19, 2026
Unprompted review
Reply from Meelie Mobile
Dear Katherine,
Thank you for your fantastic review! We're delighted you found the process quick and easy, and that you were happy with our updates, pricing, and fast payment. We look forward to helping you again in the future!
Many Thanks,
Hannah
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