Meepo Electric Skateboards Reviews 368

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the quality of the products, finding them well-developed, fun, and offering great sensations and stability. Reviewers also frequently praise the customer service, describing it as phenomenal, kind, responsive, and quick to resolve issues, even sending replacement parts free of charge. Many people appreciate that the company stands by its products and provides continuous support, making them repeat customers. However, some people were dissatisfied with product durability, experiencing issues like snapped trucks or battery failures within months of purchase. A few other people also felt that customer service was problematic, reporting ignored concerns, delayed replacement parts, and a lack of responsiveness, leading to defective products and unrideable boards.

What people talk about most

Product

People report ambiguous experiences with the product, with some reviewers praising the quality and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional support... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the outstanding quality from... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers having positive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got the Meepo Go and it's fantastic, the sensations, the stability, comfort... all perfect, after 5 months the battery died :( BUT, the Meepo Team helped me and they will send me a new battery so I... See more

Rated 4 out of 5 stars

My only complaint is that my rear truck snapped after about nine months of use, which I have learned is a common problem with their older models. If you get a newer model this shouldn't be an issue, a... See more

Rated 4 out of 5 stars

Awesome boards. Been riding them for years my ESC wasn't working on my new v3s it took a little bit of time but customer service got me a replacement Part and I'm very thankful for that

Rated 5 out of 5 stars

Amazing board, well developed and great services. I was well impressed with this. Considering I used it in the rain plenty and never gave problems for a while, and even when it did, I just ordered a n... See more


Company details

  1. Adventure Sports

Written by the company

The mission of Meepo Board is to make eskating accessible for everyone and to introduce electric skateboards as an eco-friendly and mobile form of transportation. At Meepo, we want to create an amazing riding experience and are determined to build great electric skateboards that are accessible for everyone. We are driven by passion and the love of eskateboarding, retaining our startup mentality even as we’re growing bigger. All Meepo boards are carefully handmade, with the desire to provide its future owners with a high-quality product that lasts for a long time. We are proud to be one of the leading international eskate brands with a community of 120K riders in over 70 countries.


Contact info

3.7

Average

TrustScore 3.5 out of 5

368 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service and boards!

I'm very happy with my Meepo Hurricane Ultra so far, and the great customer service I have received from Ailly and the team at Meepo! I always get fast responses and they quickly resolved an issue I had recently, I feel confident that if any warranty-related issues were to arise in future, these guys would look after me. Thanks again!

March 1, 2023
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Rated 5 out of 5 stars

Good service

I recently had a couple problems with my electric skateboard and I went to customer service and they did an excellent job to help me!

March 2, 2023
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Rated 5 out of 5 stars

The board is great

The board is great, I did run into some issues with it after a few months but the customer service team was very helpful and sent me replacement parts with haste

March 1, 2023
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Rated 5 out of 5 stars

Great customer service

Great customer service. Gave me easy and direct directions to be eligible to replace my board parts. Fast replies helped so much as well. I’m happy i can continue using my board and now know what will need to be replaced in the future.

February 19, 2023
Unprompted review
Rated 1 out of 5 stars

Couldn't fulfill order asked for more money.

They took my order but left it pending for 3 days (how long it was supposed to take to arrive) then they charged it and sent me an email saying they don't have that board anymore but I had a GREAT opportunity to pay them $95 more plus $50 shipping to get a different board which would take 45-60 days to arrive. I mentioned I couldn't afford this (I'm on disability with cancer. Yes we can try to have fun still) and wished to discuss any other options available. They just refunded my order and didn't respond. I know they aren't a scam but they sure seemed shady to me.

February 24, 2023
Unprompted review
Rated 4 out of 5 stars

Good board!

The board is great! I had a little trouble with charging it, but customer service is amazing and they’re sending a new charger. They could probably use more updated videos for the troubleshooting process though. Overall love the board and it’s quality so far.

February 24, 2023
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Rated 5 out of 5 stars

Great Customer Service and Amazing Board

I bought a shuffle V4 back in October and it has been running amazingly. Rode it in wet and rainy conditions for the most part, due to Seattle's weather, with no damage to the motor or battery, except damage to the bearing.
Decide to replace it with a 105mm hub kit, and a slight problem occurred with the sleeve that arrived, and customer support was quick to respond in a timely manner, and replace it for me.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great product and warranty coverage

The Meepo shuffle V4S is a great product, and it comes with awesome warranty coverage. My skateboard deck started showing signs of delamination, and Meepo was kind enough to replace it.

February 6, 2023
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Rated 5 out of 5 stars

Amazing aftersales (warranty support) from Meepo and thanks to Bonnie!

My 11 month Hurricane died a few weeks back. Ive contacted Meepo and theyve been amazingly helpful. Im in the UK so Meepo being on another continent has not been an issue. Based on the after sales service that ive had i will continue to buy my spares from Meepo and, i will be wanting a different type of board soon...i will return to Meepo for that purchase. Great service Meepo and many thanks Bonnie for the aftersales service helping me with my Hurricane.

February 21, 2023
Unprompted review
Rated 4 out of 5 stars

Good customer service, but board not working

Customer service was great. Sadly my meepo shuffle V4S stopped working only 2 months after using it. I didn't drive in the rain at all it just didn't want to turn on anymore. First meepo sent me an ESC and it didn't work so now they are mailing me a battery. Hopefully that gets my board running again but the customer service was good

February 20, 2023
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Rated 4 out of 5 stars

You can trust this company

I bought 2 boards to Meepo, the V2 (2018) and the Hurricane (2021) and some accessories like the cloud wheels kit for the V2 and other things. I don't regret it since the performance and general quality are really good for both considering the price (and no delivery fees to France).
Concerning the after-sales service, I contacted them a few times for simple questions or technical issues. Most of the times you can have a fast answer on their chat and nowadays, their english seems to be good. I stayed without any answer to an rattling sound with my hurricane last year (i got the problem fixed on reddit since) but a few days ago, I had a problem with an order, a discount didn't work and I finally paid full price. I had to explain myself with 2 agents but they digged seriously into it and they solved the problem so I thank them for that.
So I still think they're a serious and good company with rammy good product and they have a wharehouse in Europe now for the boards.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

I got a MEEPO voyager in November of…

I got a MEEPO voyager in November of 2022 my esc stopped working but luckily customer support got back to me very quick and helped me figure out how to repair my board. They sent me a new esc within two days. Very happy with how it went

February 16, 2023
Unprompted review

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