Meet Bernard Reviews 219

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and interesting selection of products, highlighting the quality, uniqueness, and fashion-forward yet wearable nature of the items. The staff are frequently described as friendly, helpful, knowledgeable, and not at all pushy, creating a welcoming and pleasant shopping experience. Many people appreciate the exceptional service, noting the personalized approach, quick responses, and efficient delivery. However, some customers also noted an extremely poor quality product and an awful and unprofessional returns process, which they felt was not worth the effort.

What people talk about most

Product

People report positive experiences with the product selection, highlighting the fresh, distinctive, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Clients share positive opinions on service, consistently highlighting exceptional, friendly, and helpful... See more

Quality

Consumers find quality to be positive. Many reviewers praise the beautiful quality of the collection,... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of designers stocked in this special shop - lots of quality basics and special statement pieces to choose from. Staff are very helpful and not at all pushy. No need to go to town... See more

Company replied

Rated 5 out of 5 stars

It is great to have this lovely designer clothing shop here in South East London, after visits to Central London I often return here as the stock is more interesting . Meet Bernard stocks a wide and i... See more

Company replied

Rated 5 out of 5 stars

Just a great shop. Amazing selections, super friendly and knowledgable staff. Who can resist buying stuff after seeing the insta videos - bank balance's worst nightmare!!

Company replied

Rated 5 out of 5 stars

Meet Bernard is my absolute go-to boutique. Fashion-forward yet incredibly wearable, every piece feels thoughtfully chosen and effortlessly stylish. The collection is always fresh, distinctive,... See more

Company replied


Company details

  1. Clothing Store

Written by the company

South East London's oldest independent fashion and lifestyle store, for men, women, and everyone else. Nice to meet you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service - great sails team
Highly recommend ❤️

November 16, 2022
Meet Bernard logo

Reply from Meet Bernard

We love what we do, that's the difference...

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Rated 5 out of 5 stars

Great

Great customer service

November 8, 2022
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Reply from Meet Bernard

Thanks so much for the review x

Rated 5 out of 5 stars

Great service when I came into your…

Great service when I came into your shop. Really helpful and accommodating. Item was shipped to me in less than a week as well. Quite chuffed with the all round service.

October 23, 2022
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Reply from Meet Bernard

Glad you love our service, we try hard...

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Rated 5 out of 5 stars

A gem of an independent store!

A gem of an independent store that always provide new and exciting brands to discover.

They support community and value quality, but the reason to keep coming back is the personal touch the owners and everyone in the team provide the moment you walk back in.

The store playlist slaps hard too!

August 25, 2022
Unprompted review
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Reply from Meet Bernard

Best customer ever...

Rated 5 out of 5 stars

Great Range

Meet Bernard know how to curate an awesome range of both Men's and Women's ware... If you like quality and cool, interesting clothes you should definitely check them out.

August 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Personal service makes the difference

The right brands and the right pieces. Every season has what I need. But the best thing about this place is the service. Personal service like you don't get anymore. They take time for you and it feels like they want to get you the right piece rather than just sell something. A gem.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Stylish

Great, stylish little shop. I have several items of their clothing and have always been pleased with the quality. The staff are knowledgeable and helpful without being pushy.

August 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Unique brands, worth the money.

New management under Ryan and Dani give really good personal service, encouraging me to try new prints or colours. Garments are always very good quality, worth the money and they stock brands I've never heard of before. Uskees for example or Flower Mountain. They also have good premium brands like Folk which makes life easy.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

My go to place for me togs

My go to place for me togs! Always a great fresh selection of brands and styles but most of all great customer service they can never do enough to get you what you want - Thanks and am looking forward to seeing the winter collection.

August 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Nice quality designer items

I have bought some designer items from them that were hard to find elsewhere. The quality of the items was good as promised and the overall experience was very smooth.

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid!

Paid item...seller didn't ship - without explanation!

February 1, 2012
Unprompted review
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Reply from Meet Bernard

Sorry for your bad experience with our store... This was waaay before we (the new owners) took over the business.
Try again and we'll do our best to fulfil!

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