The actual reservation process is great. My complaint is that the price quoted says all fees included. Then when you choose your hotel there are taxes added on which makes the price higher. I understa... See more
Company replied
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Review summary
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Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more
Company replied
GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
Company replied
Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more
Company replied
Company details
Written by the company
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contact info
United States
- memberdeals.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charging a $9 "service fee" at the very…
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
June 21, 2026
Unprompted review
Reply from MemberDeals
Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglomerate corporation that doesn't need to charge fees. Do better. But you won't.
There was no savings
There was no savings. I spent $64 ($54 tickets and $10 Fee) and I only got $62.45 off my online purchase for theater tickets. This was a waste of time and a $1.55 cents.
Order Number is 145355813
June 20, 2026
Unprompted review
Reply from MemberDeals
We’re sorry to hear about your experience and understand your frustration regarding the overall savings.
Our goal is always to provide value to our members, though pricing can vary depending on the specific tickets and any applicable service fees. We’d like the opportunity to review your order and ensure everything was processed correctly.
Please provide your order number or give us a call so we can take a closer look and assist you further.
This company is doing everything right!
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
June 20, 2026
Unprompted review
Reply from MemberDeals
We appreciate you and hope you have a excellent time at the park. Thank you and enjoy!
The hotel I selected was quoted at 128…
The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.
June 18, 2026
Unprompted review
Reply from MemberDeals
We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.
Reply from MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
It was easy to use and get the tickets…
It was easy to use and get the tickets I want.
June 18, 2026
Unprompted review
Reply from MemberDeals
Enjoy those tickets and thank you so much for reviewing us.
Poor customer service
I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.
I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.
At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.
The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.
I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.
June 16, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.
Reply from MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
I felt the bait and switch
I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!
June 16, 2026
Unprompted review
Reply from MemberDeals
Please provide us an order number and we will look into your concern.
Awesome and so convenient plus tickets…
Awesome and so convenient plus tickets are discounted. Thanks
June 15, 2026
Unprompted review
Reply from MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
It’s not clear until after purchase…
It’s not clear until after purchase that the ticket has to be used by the same person
June 14, 2026
Unprompted review
Reply from MemberDeals
Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.
Definitely got up charged by hundreds…
Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.
June 14, 2026
Unprompted review
Reply from MemberDeals
Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.
booking popcess was clear & easy
booking popcess was clear & easy. nothing extraordinary.
June 14, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. Thank you and enjoy.
Reply from MemberDeals
We appreciate the feedback. Thank you and enjoy.
Great discounts!
June 13, 2026
Unprompted review
Reply from MemberDeals
We appreciate the feedback. Thank you and enjoy.
The website couldn't process my…
The website couldn't process my payment, so I had to use the cumbersome PayPal method.
June 12, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback, and we’re sorry to hear about the difficulty you experienced during checkout.
Payment processing can occasionally vary depending on the payment method or system response at the time. We understand that having to switch to PayPal may not have been the most convenient option.
Please feel free to call us so we can assist you directly and help ensure a smoother experience moving forward. Our team will be happy to review what happened and address any concerns.
We appreciate your feedback and look forward to assisting you.
Quick and painless
The process wasn't only very easy but he prices was better.
June 12, 2026
Unprompted review
Reply from MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Unable to use a T-Mobile Promotional…
Unable to use a T-Mobile Promotional Credit Card on the Freakin T Mobile app. Really!!!
June 11, 2026
Unprompted review
Reply from MemberDeals
We understand how frustrating it can be when a payment method, such as a promotional credit card, is not accepted as expected during checkout. In some cases, certain payment types may have restrictions depending on the platform or provider.
Please give us a call so we can look into this further with you and assist in finding a solution. Our team will be happy to help clarify what options are available.
We appreciate you bringing this to our attention and look forward to assisting you.
Reply from MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Warning: AAA MemberDeals Was More Expensive Than Buying Direct
I purchased Dollywood tickets through AAA MemberDeals because I assumed AAA members were getting a discounted rate. After purchasing, I discovered the exact same tickets were nearly $50 cheaper directly through Dollywood.
What disappointed me most was spending over an hour on the phone with customer service only to be told nothing could be done. No adjustment, no accommodation, and no concern that a member paid more through AAA than through the attraction itself.
My advice: always compare AAA MemberDeals prices with the vendor's website before purchasing. Don't assume a AAA deal is the best deal.
Very disappointing experience and not what I expected from a company that promotes member savings.
June 11, 2026
Unprompted review
Reply from MemberDeals
We understand how disappointing it can be to find a price difference after purchase. Pricing for tickets can vary based on timing, availability, and supplier rates, and in some cases, direct suppliers may run promotions that differ from third-party offerings.
We also apologize for any frustration caused during your interaction with customer service. While adjustments are subject to the terms and conditions at the time of booking, we always want to ensure your concerns are properly reviewed.
Please feel free to call us or provide your order number, and we would be happy to take a closer look at your purchase and compare pricing details to see what options may be available.
We appreciate your feedback and hope to have the opportunity to assist you again.
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