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Rated 2 out of 5 stars

Only gave two starts because the rower we got seems To be decent however it came damaged. They insisted I put it together to determine required parts and it’s now been 7 weeks and at least 20 emails b... See more

Rated 5 out of 5 stars

I ordered leggings for my daughter and they arrived in November they were part of her Christmas present so didn't get them until then, in mid January they developed a split. They were replaced very qu... See more

Rated 5 out of 5 stars

Amazing customer service! I’d ordered from Merrrch before and knew their items were of great quality. When I had a rare issue with a pair of leggings I’d purchased, Andrew went above and beyond to sen... See more

Rated 5 out of 5 stars

Got leggings and t shirt with free vest , all lovely but didn’t quite like the fit so returned but must make a comment about the returns OUTSTANDING, sent back Monday refund Tuesday. Brilliant wish ev... See more

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4.0

Great

TrustScore 4 out of 5

169 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

GA leggings

Love the leggings, easy to pull on and stay in place. Gorgeous colour - went for the purple ones with the matching vest. Would buy again 👍

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Love love love

I absolutely love the leggings. I have weight on me so they pull me in but are so comfortable. They don’t roll down.

The t shirts are a great length as well to cover you if you are self conscious.

May 10, 2021
Unprompted review
Rated 2 out of 5 stars

black hooded fleece

I bought the black hooded fleece, whilst I love the design and fit, I can’t wear the hoodie in the house as it leave black fluff everywhere and I’m constantly hoovering floors and anything I sit on or touch. I would really ask that you consider this issue as otherwise it’s a good product

May 10, 2021
Unprompted review
Merrrch logo

Reply from Merrrch

Hey Katie,

Many thanks for your review. Due to the delicate and plush nature of the fabric used in the Sherpa hoodie we do recommend prewashing this item to prevent it malting onto other garments. We do include a small label with instructions so we're really sorry if this was missed. We would love to make up for your experience so please drop us an message at support@merrrch.com so we can try and provide a positive solution for you :)

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Rated 2 out of 5 stars

Rubbish

I bought a Gemma Atkinson fleece. Never again. Left bits of fluff everywhere and I don’t mean just a little. It was everywhere!! Floor, bedding you name it!! Only worn once but won’t be wearing it again or buying another!!!

May 10, 2021
Unprompted review
Merrrch logo

Reply from Merrrch

Hey Julie,

Many thanks for your review. Due to the delicate and plush nature of the fabric used in the Sherpa hoodie we do recommend prewashing this item to prevent it malting onto other garments. There is a small label attached to the packaging with instructions so we're really sorry if this was missed. We would love to make up for your experience so please drop us an message at support@merrrch.com so we can try and provide a positive solution for you :)

Rated 2 out of 5 stars

I purchased the 3/4 length leggings in…

I purchased the 3/4 length leggings in black late last year but because of lockdown I am only getting the use out of my more 'summery' gym wear. They are comfortable but very, very see through. For £36, they are definitely not worth the money. I actually can't quite get over how see through they are, it's ridiculous. I thought this range would definitely have that in mind. So disappointed in them.
Reply saying its a sizing issue. Couldn't have more give in the material so definitely not too tight if this is the implication of the reply. Thanks for the timely reply however.

April 20, 2021
Unprompted review
Merrrch logo

Reply from Merrrch

Hi Ellie, many thanks for your feedback. As your item was received in September 2020 we would have needed you to contact us sooner as sometimes this could be a sizing issue which of course we would have resolved quickly. Please contact our customer support team so we can see if there is anything we can do should you wish to try another item from the range :)

Rated 5 out of 5 stars

The leggings I ordered were out of…

The leggings I ordered were out of stock after I ordered. The team were amazing contacted me straight away offered any pair I wanted as a sorry amazing customer service really quick to respond and very apologetic

April 9, 2021
Unprompted review
Rated 1 out of 5 stars

Awful

First time ordering and been waiting since the 27th march for my order to even be sent now the 6th April and still no sign of dispatch.

April 6, 2021
Unprompted review
Merrrch logo

Reply from Merrrch

Hi Ali, we have responded to your email enquiry regarding a delay with some of the items you have ordered for which we can only apologise. Please see our response in your inbox :) Best wishes, Merrrch Customer Support

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Rated 5 out of 5 stars

Slightly obsessed 😍

I am slightly obsessed with the GA by Gemma Atkinson workout wear that I’m now a proud owner of many items 😊
They are comfortable, affordable, good sizing and I wear them for working out and also on a day to day basis!
Highly recommended 👍🏻

March 29, 2021
Unprompted review
Rated 2 out of 5 stars

Poor quality yet expensive

Purchased from the GA range in the sale - a cropped sweatshirt, 2 pairs of leggings (1 petite) and 2 crop tops/light impact sports bras. The sweatshirt is super thin so disappointed considering it was still over £30 in the sale. The petite leggings were shorter in the leg length but still gaped at the bottom and don't feel like great quality, they're quite thin. The other regular leggings fit fine and feel snug which is what I wanted. Still a bit on the thin side though. The 2 sports bras were size M and about 3" difference in the chest measurement. The smaller one is a bit tight around the neck as a result and the large one isn't a snug fit under the boobs. Overall pretty disappointed on both quality & sizing, to have spent over £110 and not really got anything I'd buy again.

February 17, 2021
Unprompted review
Merrrch logo

Reply from Merrrch

Hi Miss C James,

We're really sorry to hear you aren't satisfied with your order. We are proud of the items we supply and therefore if your order contains multiple styles it is likely they will fit a little differently. Should you need any assistance with sizing we'll happily help at support@merrrch.com :) Best wishes, Merrrch Customer Support

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