We found water spilling out the kitchen grid. Gave Merseyrod a call who was here within the hour and sorted. Checked the drain with a camera and found small cracked drain causing the problem. Gav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Called Mersey Rod as United Utilities decided that my drains serviced only my property. The lady on the telephone was really helpful gave me all the information i needed. Within 2 hours my drains whe... See more
Called over an outside manhole cover beginning to overflow, from call to problem solved must have been less than 2 hours. Lad who came out was friendly, helpful and offered advice on how to avoid... See more
The operative, Justin, arrived within the given time slot. He was pleasant and worked efficiently to clear the drain. He ran a camera check and gave me his opinion what had caused the back-up/blockage... See more
Company details
Written by the company
We are a drainage company that operates across the North West, including Liverpool, Manchester, The Wirral and Cheshire. Our services include drain unblocking, drain repairs/construction and drain surveying. We are your local, family-run drainage company and are always happy to help solve any of your drainage needs. As a drainage company we take pride in the work we do, this is reflected in our warranty and seen in our reviews. Contact us now for more information on how we can solve your drainage problems.
#1 Drain Unblocker Company
Fixed price, low-cost drain services are what we do best
Mersey rod is a specialist drainage unblocking company in Liverpool which offers low-cost & reliable drain services. Call us!"
Contact info
Unit D/92, Commerce Way, L8 7BA, Liverpool, United Kingdom
- 0330 133 1101
- info@merseyrod.co.uk
- merseyrod.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Helpful and Professional
I have found this company to be professional and efficient. The engineers have been extremely helpful on both occasions I have had them out.
January 7, 2026
Unprompted review
Quick service
Quick service, friendly and Dave explained the process as he was working. I would highly recommend :)
January 9, 2026
Fantastic company
The man that came was very polite and helpful with hints and tips of what to do that will hopefully not happen again. He even cleaned up after himself even though the drain that was blocked was outside. Becky was very polite and friendly on the phone. Thank you Mersey Rod, you do a wonderful job.
January 9, 2026
excellent next day service having…
excellent next day service having booked an appointment on line - could not fault the engineer who attended my house and fixed both problems within 30 minutes. HE was knowledgeable and very professional - 100% would use them again!
January 6, 2026
Unprompted review
Very quick and efficient
Very quick and efficient, great customer service
January 8, 2026
Unprompted review
Would recommend Mersey Rod in a heartbeat
During building work, we found that drain in our garden was blocked which was impacting our downstairs toilet. I was recommended Mersey Rod by a neighbour and I’m so glad I followed their advice. I filled in the online form at approx 6.30am and by 8.30am they had contacted me to organise someone to come the same day. The engineer arrived around 11am and sorted the problem really quickly, and even investigated further for us to see if there were going to be any recurring issues. They were respectful of our property and the ongoing building work, offered advice going forward and resolved our issue effectively. Really happy and would recommend them in a heartbeat!
January 6, 2026
Unprompted review
Can't fault your service in any way
Can't fault your service in any way. The engineer communicated perfectly prior to arriving and carried out the job quickly and efficiently. He also gave some really helpful aftercare advice.
January 4, 2026
Responded the same day
Responded the same day. Excellent, efficient and professional service. No hesitation in recommending this company.
December 20, 2025
Quick and efficient.
On contacting Mersey Rod I was given a ( same day) estimated time of arrival and a price . The engineer arrived well within the E.T.A and unblocked the drain quickly and effectively and with no mess, at the agreed price. I would recommend this company to anyone with a blocked drain!
December 19, 2025
Unprompted review
Top Service from Mersey Rod
In response to our drain blockage, Mersey Rod agreed a time and date we requested and attended promptly. After our guidance, the engineer fully understood the situation, resolved the blockage and cleaned up. Further root work was agreed.
December 12, 2025
Unprompted review
Had to wait a while but worth it
December 15, 2025
Quick and efficient service
Quick and efficient service, great price and a very professional job
December 10, 2025
Unprompted review
Very good availability
Very good availability. Came straight away and did the job. No complaints.
December 6, 2025
Fast response, fantastic job
Phoned late Monday and they came out first thing Tuesday (was happy to wait) and tje guy who came out was fantastic, knew exactly what he was doing and got everything unblocked and cleaned up pronto. Would 100% use them again!
December 3, 2025
Fast, Efficient and Done the Same Day
I called on Monday, 1st December and was able to book an appointment for the same day. The engineer visited and completed the job during that visit.
December 1, 2025
Really brilliant service
Really brilliant service. From start to finish.
November 22, 2025
Unprompted review
Quick service and very efficient all…
Quick service and very efficient all sorted within the hour
November 23, 2025
Unprompted review
Drain inspection
Mersey Rod came out to my home for a drain inspection. The guys were on time, showed me everything they could see, and provided a reasonable quote for the repairs needed. I will definitely be using them again when I’m ready for the work to be done.
November 3, 2025
Unprompted review
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