Mia Stanza Reviews 120

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and friendly demeanor, making the selection process enjoyable and stress-free. The service, from initial consultation to delivery and setup, is frequently described as excellent, with many appreciating the personalized approach and clear communication regarding their orders. Reviewers also highlight the quality and design of the products, finding them to be comfortable, stylish, and long-lasting. The delivery service receives high commendation for its efficiency, punctuality, and the careful, professional conduct of the delivery teams, who often assemble furniture and remove packaging. The user experience, enhanced by interactive tools for product visualization and a wide selection of items, contributes to a seamless and satisfying shopping journey.

What people talk about most

Product

Clients share positive opinions on product, highlighting the excellent quality, lovely design, and great... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the exceptional care and... See more

Service

People report positive experiences with service, often describing it as exceptional, excellent, and second to... See more

User experience

Users describe positive interactions with the user experience, highlighting it as a lovely and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased; 2 seater & 3 seater settee's along with a chair and pouffe. Louise was excellent at helping us choose our design from a large in-house screen. The options were endless with the... See more

Company replied

Rated 5 out of 5 stars

Staff in store were super friendly and helpful. We were shown lots of variations on the screen to ensure we could see exactly what our finished table would look like. We were given detailed timescal... See more

Company replied

Rated 5 out of 5 stars

I'm a repeat Mia Stanza customer and am delighted as always. Just taken delivery of a sofa bed, which was great value, stylish and really comfy as both a sofa and bed (not an easy find - we did a lot... See more

Company replied

Rated 5 out of 5 stars

Lovely showroom with a wide range of stock. Attentive & knowledgeable staff. Using the computer to “build” our sofa & show the fabrics was very useful. We were quite restricted with the delivery... See more

Company replied


Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Mirror Shop
  4. Sofa Store

Written by the company

Welcome to Mia Stanza, Nantwich's cherished family-owned furniture store, where we transform houses into homes. Our carefully curated collection of timeless and stylish pieces reflects our passion for quality craftsmanship and design. Housing top brands such as Fama, Sits, Calia Italia, Akante, Bontempi, Deknudt and Complete Colour. We prioritize your satisfaction and would love you to share your experiences on Trustpilot. Your feedback is invaluable to us as we strive to provide an enjoyable and hassle-free furniture shopping experience. Join our growing community of satisfied customers who have discovered the joy of furnishing their homes with Mia Stanza. Visit our showroom 6 days a week, no appointment necessary. Let us be your trusted partner in creating a space that uniquely reflects your personality. Explore the possibilities with our in-store simulator, allowing you to visualize your sofa design in over 500 fabrics and endless combinations. We look forward to welcoming you to Mia Stanza.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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1-star

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Rated 4 out of 5 stars

Exceptional service and slight delay in…

Exceptional service and slight delay in delivery time stopped the 5th star. Great company and will highly recommend them.

May 11, 2026
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Reply from Mia Stanza

Thank you so much for your lovely review Keith. Our usual lead time for Fama products is 8 weeks but on your order we did request a speedier production if possible, as we were aware that you needed the sofa ASAP. Unfortunately production and transit time couldn't be shortened by the manufacturer on this occasion. We're really sorry that it took the whole 8 weeks to get your sofa to you but we're really glad you like the finished product. Hopefully we'll see you in store again soon.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service throughout the transaction

April 15, 2026
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Reply from Mia Stanza

Thank you for your glowing review, we really appreciate it.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

We have had 2 chairs they are…

We have had 2 chairs they are brilliant. The fitters were excellent. Put them together and in place for us. Couldn’t be happier with them

March 30, 2026
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Reply from Mia Stanza

So pleased you're happy Lynn. I'll pass your kind words on to our delivery team.
Louise & the Mia Stanza team.

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Rated 5 out of 5 stars

Great service the…

Great service in store and when the furniture was delivered. Lovely quality furniture. Massive choice of sofa colours .

March 30, 2026
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Reply from Mia Stanza

Thank you for the great review Sam. Hope to see you in the shop again sometime soon.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

Love this shop

Love this shop. Always very friendly service. Great selection of furniture and gifts.

March 5, 2026
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Reply from Mia Stanza

That's really nice to hear, thanks Sue. Hope to see you again soon. Louise & the Mia Stanza team

Rated 5 out of 5 stars

Good service and updates with my

Good service and updates with my purchase and the delivery of the product.
Lovely store and great customer service.
My chair is very comfortable and has been much admired.

Thank you

February 9, 2026
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Reply from Mia Stanza

Thank you for your lovely review Sarah, we're so pleased you're happy.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

Repeat customer, as happy as ever

I'm a repeat Mia Stanza customer and am delighted as always. Just taken delivery of a sofa bed, which was great value, stylish and really comfy as both a sofa and bed (not an easy find - we did a lot of research) Service in the shop was friendly as always. We got help with what we could fit in our room and even saw it in place on the virtual simulator. Delivery was on time, assembled by the lovely delivery guys and they even took the rubbish away. We accessorized the room with candles from the shop and diffuser (which smell amazing) and a fab picture for the wall. Thank you as always

January 23, 2026
Unprompted review
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Reply from Mia Stanza

The sofa bed looks great Emma, thanks for sending pictures. we really hope to see you again soon.
Louise & the Mia Stanza team

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Rated 5 out of 5 stars

Sarah Steele's Moon Chair The people were more than helpful at…

The people were more than helpful at all times. There was no pressure when I was being indecisive.
When there was a problem after delivery it was quickly & v satisfactorily solved. All the members of the team were good to deal with & nice people

December 12, 2025
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Reply from Mia Stanza

Hi Sarah, thanks for the great review. We 're really pleased we could get the issue with the chair resolved so quickly. I hope the dog likes the chair now!
Louise & the Mia Stanza team

Rated 5 out of 5 stars

Our Bopy sofabed!

It always lovely stepping inside Mia Stanza and seeing everything on show. We just fell in love with our Bopy Sofabed, the hardest decision was what colour to choose. Now it has been delivered we love it even more as it is so comfy and fits so nicely in its new home.

December 15, 2025
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Reply from Mia Stanza

The sofa bed looks great in situ Sasha, it fits the space perfectly. Thanks for your lovely review.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

A beautiful showroom

A beautiful showroom with lots of choice of furniture and accessories. Louise was so lovely and helpful. Loved the use of the Fama website to create the perfect look for your furniture. I would definitely recommend to family and friends.

December 15, 2025
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Reply from Mia Stanza

Thanks for your kind words Deece. Your sofa and chair look fabulous in the room. Hope to see you again soon.
Louise & the Mia Stanza team

Rated 5 out of 5 stars

Great customer service and care in…

Great customer service and care in delivering our new sofa and three moon chairs. They are amazing, just what we wanted.

December 15, 2025
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Reply from Mia Stanza

The sofa and chairs look great Graham. Thanks for choosing us and please pop in again soon.
Louise & the Mia Stanza team

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Rated 5 out of 5 stars

Fabulous service in the shop

Fabulous service in the shop, very good knowledge of all the ranges, leaving you alone to test the sofas and then answering any questions, helpful suggestions. A lovely experience. The delivery men were brilliant so careful with our new sofa and home, took all the rubbish away.

November 28, 2025
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Reply from Mia Stanza

Thank you so much for your lovely review! We're really pleased to hear you enjoyed your visit to the showroom and felt comfortable taking your time to try the sofas. It’s great to know our team’s knowledge and suggestions were helpful too. I’ll also make sure to pass your kind words on to the delivery team — they’ll be delighted to hear your feedback.

Thanks again for choosing us and we hope you enjoy your new sofa!

— Nick & the Mia Stanza team

Rated 5 out of 5 stars

Very helpful visit to pick our chair

Very helpful visit to pick our chair, no high pressure sales which was appreciated. The process was strss free and friendly and the furniture delivered is perfect.

November 28, 2025
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Reply from Mia Stanza

Thank you for your kind review! We’re so pleased to hear you enjoyed your visit and appreciated our relaxed, no-pressure approach — that’s exactly the experience we aim for. It’s great to know everything went smoothly and that your new furniture is perfect.

Thanks again for choosing us!

— Nick & the Mia Stanza team

Rated 5 out of 5 stars

Lovely showroom with a wide range of…

Lovely showroom with a wide range of stock.
Attentive & knowledgeable staff. Using the computer to “build” our sofa & show the fabrics was very useful.
We were quite restricted with the delivery date we could have, however the shop staff managed to accommodate us. The delivery driver/ installation crew were exceptionally good.

November 28, 2025
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Reply from Mia Stanza

Thank you for your lovely review! We're delighted you enjoyed visiting our showroom and found the design tool helpful for visualising your sofa and fabrics. It’s great to hear our team could work around your delivery needs and that the delivery crew looked after everything so well.

We really appreciate you taking the time to share your experience — enjoy your new sofa!

— Nick & the Mia Stanza team

Rated 5 out of 5 stars

white round marble table

Beautiful white round marble table, that can comfortably accommodate 4 people. Sleek design and will fit into small areas or as part of a bigger setting.

November 28, 2025
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Reply from Mia Stanza

Thank you so much for your kind words! We're delighted to hear you’re happy with your new marble table — it really is a beautiful piece. It’s great to know it fits perfectly in your space and works so well for both everyday use and larger settings.

Thanks again for your purchase and for taking the time to leave a review!

— Nick & the Mia Stanza team

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Rated 5 out of 5 stars

Excellent quality & lovely customer focus

The furniture we ordered is fantastic! Excellent quality, lovely design. The staff were completely customer focused and took all the time we needed to select the perfect fabric for the style we chose. Would definitely recommend & will use again. Thank you :-)

November 28, 2025
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Reply from Mia Stanza

Thank you so much for your wonderful review! We're thrilled to hear that you love your new furniture and that our team helped you find the perfect fabric and style. We always want the process to feel relaxed and enjoyable, so it’s lovely to know that came across.

We really appreciate your recommendation and look forward to welcoming you again in the future.

— Nick & the Mia Stanza team

Rated 5 out of 5 stars

A great family business

A great family business,staff are so knowledgeable and helpful. I purchased a fabulous 3 seater settee and it’s looks fabulous. I will definitely back again and again

November 28, 2025
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Reply from Mia Stanza

Thank you for such a lovely review! We're so pleased you had a great experience with our team and that your new 3-seater looks fabulous in your home. It means a lot to us that you recognise the family side of our business — it’s at the heart of everything we do.

We really appreciate your kind words and look forward to seeing you again soon!

— Nick & the Mia Stanza team

Rated 5 out of 5 stars

The best customer service I've ever had

Louise was amazing from start to finish. I made a mistake with the material I wanted and was able to get it exchanged with no fuss. Plus the delivery team is also amazing! Would definitely recommend and use again

October 28, 2025
Unprompted review
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Reply from Mia Stanza

Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience and that Louise was able to help get everything sorted quickly and easily. Mistakes happen — we’re just glad we could make it stress-free for you.

I’ll be sure to pass on your lovely comments to Louise and the delivery team — they’ll be thrilled. Thanks again for recommending us!

— Nick & the Mia Stanza team

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