Mike Pero Mortgages Reviews 

4,048
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 391 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, patient, and supportive staff for making complex mortgage and refinancing processes feel remarkably stress-free and easy to understand. Many people note that advisors consistently go above and beyond, providing clear guidance, valuable financial insights, and personalized support from the very beginning. Some reviewers were happy with the exceptionally fast response times, noting that questions were answered promptly at any time of day. Consumers also highlighted how smooth, efficient, and seamless the overall user experience was when securing their dream home or managing new loans.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the home-buying process.... See more

Service

Clients share positive opinions on service, noting that professionals make complex processes straightforward... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for making... See more

User experience

Customers report positive experiences with user_experience, highlighting stress-free and smooth interactions.... See more

Response time

Reviewers highlight positive aspects of response time, consistently describing advisors as super responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paula and the team are so wonderful. Nothing is too hard. Whether its coffees to talk through mortgage renewals or deep and meaningful discussions about insurances and budgets, Paula just makes managi... See more

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,048)

333 reviews in the last 12 months

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Rated 5 out of 5 stars

You need to talk to Mani, you won't be disappointed

Mani took the time to understand my requirements, and worked hard to deliver the best option possible. Throughout the whole process Mani made sure that I understood and felt comfortable with the terms of my loan agreement. I would highly recommend Mani, you will get considered, supportive and sound advice every time.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing team they got

What an amazing team they got , James, Dean and Donelle are amazing , specially we really love the hospitality, understanding , patience of Donelle, she never make us feel like stranger , we always felt close and connected and that made our journey so wonderful and even after 6 month of our purchase she is still working for us to sort out the will and insurance which was extra miles for us , you guys are truly amazing 🤩

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Energetic, professional, persistent, and genuinely friendly!

I’m incredibly grateful for Zebunisso’s support in helping us secure an overdraft facility for our business. As a newly established company with no trading history, our initial attempts made the chances of approval feel almost impossible. But Zebunisso guided us through the process, helped us prepare a strong and defensible application, and ensured we had the right evidence in place.
Their support didn’t stop there, they continued to actively follow up and push the case forward until the overdraft was finally approved. What an exceptional work ethic and level of client care.
Many thanks from our whole team. We won’t forget your help at such a crucial stepping stone in our business journey.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Service from Kirsty Clarke

We have worked with Kirsty Clarke from Mike Pero Mortgages on a number of mortgages and the service and results have always been to the highest standard. Kirsty is extremely knowledgeable, professional, and proactive. She makes what can be a complex process feel straightforward and stress-free, and always goes the extra mile to get the best outcome. We wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

We have used Mike Pero Taupo a few…

We have used Mike Pero Taupo a few times, and have always had the pleasure of working with Kirsty Clark. She is always extremely helpful, efficient and so lovely to work with! She is our go to, and I couldn't recommend her more! Thank you Kirsty!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Kirsty was absolutely amazing!

Kirsty was absolutely amazing to work with. She made the whole mortgage process feel so much less overwhelming and was incredibly supportive from start to finish. She explained everything clearly, kept me updated the whole way through, and genuinely had my best interests at heart. I couldn’t have asked for a better mortgage broker and would highly recommend her to anyone needing help with their mortgage.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Jacob and the team have been amazing!

Jacob and the team have been amazing!! Jacobs worked hard to help us secure our dream from buying our first home to buying our little Ranch. The advise and direction has been great and he's always willing to help get the best outcome for you.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Best broker by far

Nigel has been great throughout the house buying process. We are first home buyers and he made the process easy and clear with fantastic communication- only 2 months later and we are settled in our new space.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Our experience with Philippa was great. She was very knowledgeable, able to answer all our questions, prompt with responses and, most importantly, found us a good deal on our insurance.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty Clarke- Highly recommended for first home buyers

We were first home buyers and were given details for Kirsty Clarke from some one who had used her previously. The professionalism and helpful character of Kirsty’s work has made this process much easier than we ever thought it would be. Communication was outstanding as being a first home buyer I had many questions which she was always ready to assist with. She kept us informed through the entire process as we had no idea what we were doing. Thank you Kirsty and the team at Mike Pero !!!!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai- highly recommended!

We wanted to take a moment to thank K for helping us with our first home. We have now settled and everything went smoothly. She went above and beyond to help us with our situation given with our tight deadline, she got us approved within 3-5 days. She never left us all throughout the process and always answers promptly. 100% communication.

We’re very grateful for her expertise and will be sure to recommend her services to others.

Thank you very much.

A & M

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Mark the Magician

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with his time and also patient with us. There were no dumb questions.

Mark's guidance and involvement was the only reason we got the house we wanted. We would highly recommend Mark to any and all people that are keen to purchase their next property.

November 21, 2025
Unprompted review
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thank you Awhina for your incredible kind words.
Buying a home can be one of the most challenging and emotionally demanding journeys people go through, and banking is often unnecessarily complex, which can add to that pressure and impact people in very real ways.
I do wish you and your whānau every happiness as you settle into your new home.
Kind regards
Mark

Rated 5 out of 5 stars

Really helpful for self employed couples!

Mandy was awesome - we had a bit of a complex situation with us both being self employed and having recent increases in our earnings that we needed to prove but she liaised with the bank on our behalf and sorted everything for us making it seamless. Would definitely recommend!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Scott was excellent to deal with

Scott was excellent to deal with, He has great communication skills and knowledge of mortgages and the homebuying process.

He was always quick to pick up the phone and glad to answer all of our questions. He was helpful and encouraging throughout the whole process.

If you are looking for a mortgage broker you won't find anyone better

August 1, 2025

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