Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve had the pleasure of working with…

We’ve had the pleasure of working with Matthew Chapman over several years, and cannot recommend them highly enough. From helping us purchase our first home and guiding us through a smooth remortgage process, their service has been nothing short of exceptional.

Matthew Chapman is incredibly knowledgeable, patient, and thorough always taking the time to explain our options clearly and making sure we felt confident every step of the way. They made what can often be a stressful process feel easy and manageable, always staying one step ahead and ensuring everything ran to schedule.

Their professionalism, responsiveness, and genuine care for our best interests really stood out. We’re so grateful for their support and wouldn’t hesitate to recommend them to anyone looking for a trustworthy and expert mortgage advisor.

March 11, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Danielle,
Thank you for the kind review. We are glad you found Matthew professional and knowledgeable. We will be sure to pass on your kind words.

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Rated 5 out of 5 stars

Excellent support with both our first mortgage and remortgage

Matt Chapman has been a huge help to us— when we were buying our first home, and again recently with our remortgage. He explained everything clearly, was always quick to respond, and made the whole process feel much less stressful. We really appreciated his support and expertise throughout. Overall, a great experience and we’d happily recommend his services to others.

June 30, 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for the great review. Its fantastic that Matthew was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Exceptional service - Highly Recommended!

I had the pleasure of working with Bhavin Patel for both my own mortgage and my mum’s (who is a pensioner) for our very first home, and I can’t thank him enough for his outstanding efforts.

From the beginning, Bhavin took the time to answer all our questions and made sure we fully understood every step of the process. His patience, transparency, and commitment to getting the best deal for us made what could have been a stressful experience smooth and stress-free.

I’m incredibly grateful for his help in making our dream of owning our first home a reality. I would highly recommend Bhavin Patel to anyone looking for a professional, caring, and hardworking mortgage advisor. He genuinely goes above and beyond for his clients.

July 27, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thanks for the review. We are glad Bhavin was able to help make the dream of owning your own home come true by getting you the mortgage to do this. We will pass on your kind words.

Rated 5 out of 5 stars

Highly recommend

We had kev help us to get a mortgage and we cannot recommend and thank him enough, he put so much time and effort into getting the perfect mortgage for us, a really excellent experience!

July 20, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Charlotte,
Thanks for leaving a review. We are delighted that Kevin was able to get you the perfect mortgage.

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Rated 5 out of 5 stars

Dave has helped me with my mortgage for…

Dave has helped me with my mortgage for years. I couldn't be happier. Easiest 5 star review of my life.

July 7, 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for leaving a review. We are glad Dave was able to help with your mortgage.

Rated 5 out of 5 stars

Quality of work and stress free mortgage processed

Mr Bhavinbhi, An outstanding mortgage broker—professional, efficient, and made both my initial mortgage and second remortgage completely stress-free!.

- Niken

July 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi
Thankyou for taking the time to leave Bhavin a review. We are delighted he was able to help with your mortgage.

Rated 5 out of 5 stars

Mr Bhavin patel as a mortgage advisor…

Mr Bhavin patel as a mortgage advisor he is doing such a great work, very helpful and very fast work and reliable. He gives me all kinds information. I been 3-4 advisors but he is doing properly work, my mortgage is done but still he helping me for pushing estate agent lawyer and seller to do Quick process. I am so happy to recommend every one of, thank you so much Bhavin patel.

July 1, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi
Thankyou for taking the time to leave Bhavin a review. We are delighted he was able to help with your mortgage.

Rated 5 out of 5 stars

I recently completed my mortgage with…

I recently completed my mortgage with Bhavin Patel. He is very friendly approachable person who goes the extra mile to help us to achieve our goal. I high recommend him to complete your mortgage.

June 6, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Antonraj,
Thanks for taking the time to leave a review. We are delighted Bhavin was able to help with your mortgage.

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Rated 5 out of 5 stars

Bhavin Patel is a really good mortgage…

Bhavin Patel is a really good mortgage advisor,helpful,understanding and reliable,he passed my mortgage within four weeks,I highly recommend miles rhode and specially Bhavin Patel
Thank you

June 27, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Divva
Thanks for taking the time to leave a review. We are delighted Bhavin was able to help with your mortgage.

Rated 5 out of 5 stars

Bhavin patel is the best

Bhavin Patel is the best mortgage advisor . Responsive, thorough, and deeply trustworthy. He transformed my complex second home purchase into a seamless journey.Within 3 months , I got key of my 2nd home . Can’t thank enough !! Highest recommendation!"

June 9, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Bassanta,
Thanks for taking the time to leave a review. We are delighted Bhavin was able to help with your mortgage.

Rated 5 out of 5 stars

Kevin Mitchell is without doubt the…

Kevin Mitchell is without doubt the best mortgage broker I have ever used. He is so thorough, determined, and ensures he finds a product that suits even when he faces a challenging brief! Thank you Kevin, your help is very much appreciated.

May 15, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Paul, Thanks for leaving a review. Its great that Kevin was able to assist with your mortgage needs.

Rated 5 out of 5 stars

What an amazing company Miles Rhodes is.

What an amazing company Miles Rhodes has been to ensure the purchase of my first property with my partner, Always ask for Kevin Mitchell! My god we couldn’t have possibly been any more looked after and comfortable than with Kevin, constantly having our best interests and reassuring us right from start to finish, without Kevin I’d have been completely lost, he’s the man that gets things done as well as what’s best for you, Kevin just went absolutely up up and beyond for us and so massively fortunate and grateful. You couldn’t possibly find a better more outstanding guy than Kevin. It’s been such a pleasure and made this whole side of things stress free. Huge Thank you once again to Kevin

May 21, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Lewis
Thank you for leaving a review. We are delighted that Kevin went above and beyond to help you with your mortgage. We look forward to helping you again in the future.

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Rated 5 out of 5 stars

Excellent service

Excellent service, quick response to queries, help on all stage of process. Would definitely recommend.

Thanks

May 23, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are delighted Bhavin was able to assist with your mortgage

Rated 5 out of 5 stars

We highly recommend Kevin

Working with Kevin made buying our first house a simple, step by step process. We were always in quick and direct communication and any issues that arose were anticipated and well considered by Kevin. We felt very supported. We cannot recommend him highly enough, he is excellent at his job!

May 23, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for leaving a review. We are delighted that Kevin went above and beyond to help you with your mortgage. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Kevin

Kevin recently completed some work for me. He was very professional and thoughtful throughout the whole process.
We originally conducted quotes whilst I was pregnant with my first child , however due to pregnancy related issues this was put on hold. Kevin communicated well during this time and was patient until we could resume.
When we were able to resume searching for quotes, Kevin’s eye for detail shon through and was very consistent with providing detailed and accurate information. He made the process extremely easy and stress free. Thank you Kevin.

March 28, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for leaving a review. We are delighted that Kevin was able to help you with your mortgage. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful

Hi
My name is Cristian and I have a really good feedback for Lewis because he is very kind and helpful with my mortgage application. Any time when I had a question help me out.

May 20, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Cristian,
Thank you for taking the time to leave a review. We are delighted that Lewis and the Dereham team were able to help you with your mortgage.

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Rated 5 out of 5 stars

Mortgage Advisor Lewis Bates (Miles Rhodes)

The Mortgage Advisor Lewis Bates, working for Miles Rhodes, was very helpful in every step on the process of buying a house. Even after the purchase and the completion date, he was still available for me when needed help.

May 15, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Luis,
Thank you for taking the time to leave a review. We are delighted that Lewis and the Dereham team were able to help you with your mortgage. Congratulations on your new home!

Rated 5 out of 5 stars

We can't recommend Nicky highly enough

As first-time buyers, we spoke to a few mortgage brokers before finding Nicky, and she truly stood out. From our very first conversation, she made a complicated process feel clear, manageable and far less daunting.

Nicky is incredibly knowledgeable and found us a much better mortgage deal than we were able to find ourselves. She was always available to answer our questions, responded quickly, and took the time to explain everything in a way that made sense. Her support gave us real confidence in the decisions we were making.

What really set her apart was how personally tailored her approach was. My husband and I had different communication preferences and slightly different questions throughout, and Nicky made sure we both felt understood and supported throughout the entire process.

When our conveyancer raised some unexpected and unusual queries with the lender, Nicky truly went above and beyond. She stepped in right away, helped smooth things over, and kept everything on track. Having her in our corner during that stage made such a huge difference.

Thanks to her, what could have been a stressful experience turned into one we felt fully supported through from start to finish. We are so grateful we found her and would recommend her to anyone looking for a professional, reliable, and genuinely helpful mortgage broker.

April 14, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Brenda,
Many thanks for taking the time to leave such an informative review. We are delighted that Nicky was able to help with your mortgage and will be sure to feedback to her re this fantastic review. Congratulations on your new home!

Rated 5 out of 5 stars

Our experience with Miles Rhodes ( Dave…

Our experience with Miles Rhodes ( Dave Bates ) he has been so re assuring and will do his upmost to make it as clear and understanding as he can. I couldn’t thank him enough for helping us through both processes.

I would highly recommend the company and their mortgage advisors.

May 12, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Danni,
Thankyou for taking the time to leave Dave a review. We are delighted we were able to help with your mortgage and support through the process.

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