Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicky was excellent from start to…

Nicky was excellent from start to finish!! Very professional and was always available if needed

April 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Luke,
Thankyou for taking the time to leave a review. We are delighted Nicky was able to help with your mortgage. We will pass on your kind words.

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Rated 5 out of 5 stars

Remortgage

Would just like to thank Vicky for all her hard work in helping us with our remortgage. Vicky was professional, helpful and reliable going above and beyond what was required and totally exceeded our expectations

April 22, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Yvonne,
Thankyou for taking the time to leave a review. We are delighted Vicky was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Thank you Craig Towle

A family member referred me on to Craig Towle who helped us massively through our recent house purchase with a mortgage. We felt we were told everything we needed to know, answered any queries quickly and advised us on progress to completion. Would 100% use again.

April 25, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Adam,
Thankyou for taking the time to leave a review. We are delighted Craig was able to help with your mortgage. We will pass on your kind words

Rated 5 out of 5 stars

Polite, pleasent and very helpful

Having looked at other mortgage advisors i went to Craig and was so glad i did. He was very professional and would listen to your needs. He would come back to any questions needed and gave me an outstanding service. I cannot say enough good words as to how happy i was with the whole experience of dealing with Craig.

January 28, 2025
Unprompted review
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Reply from Miles Rhodes

Hi,
Thankyou for taking the time to leave a review. We are delighted Craig was able to help with your mortgage. We will pass on your kind words

Rated 5 out of 5 stars

Craig could not be any more helpful

Craig could not be any more helpful. It was a struggle to get a mortgage for us that was right but Craig never gave up and was in contact regularly to keep us updated.

December 6, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Emma,
Thankyou for taking the time to leave a review. We are delighted Craig was able to help with your mortgage. We will pass on your kind words.

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Rated 5 out of 5 stars

Amazing experience

From the start, Nicky was as honest and transparent as I could've asked for. Everything was explained from the process to the costs. Things I wasn't sure about, Nicky would go over as many times as I needed until I understood. And was very patient. My situation was a little complicated due to credit problems and lack of time but Nicky persisted and found me the best deal possible with my best interests at heart and then 2 months and 1 week later, I am now on the property ladder. Having that security was such a huge weight off my shoulder as a single parent. Can't thank Nicky enough or the legal team. Great folk and highly recomend to anyone regardless of situation. anything is possible when somebody cares. Thank you Nicky. From me and Archie j x

April 11, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Kristian,
Thankyou for taking the time to leave a review. We are delighted Nicky was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Thank you MR Bhavin patel

Thank you MR. BHAVIN PATEL 😀Fantastic service . Friendly and good knowledgeable . Quick response very professional and helpful. Highly recommended their services. Thanks again Mr Bhavin patel.

March 26, 2025
Unprompted review
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Reply from Miles Rhodes

Thank you for taking the time to leave us a review. We are delighted that Bhavin was able to help with your mortgage and that you found him both professional and helpful. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bhavin Patel - One Stop Mortgage Shop

Bhavin Patel has been absolutely fantastic throughout our mortgage journey. Super helpful, responsive, and genuinely supportive at every step. He took the time to understand our needs, explored all possible options, and explained everything clearly - making the entire process feel much less overwhelming. His knowledge and professionalism really stood out, and he went above and beyond to get us the best outcome. Highly recommend Bhavin to anyone looking for a reliable and approachable mortgage advisor. Thank you again for all your help!

March 28, 2025
Unprompted review
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Reply from Miles Rhodes

Hi,
Thanks for taking the time to leave a review for Bhavin. We are delighted he was able to help with your mortgage and will pass on your kind words

Rated 5 out of 5 stars

Excellent Mortgage Advice

We have used Miles Rhodes for mortgage advice and health insurance cover for many years. Dave Bates is someone who always gives good advice. He's friendly, very knowledgeable and always offers us the best product for our needs at the time. Our financial affairs are in very safe hands with him and all at Miles Rhodes.

February 19, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Sarah,
Thanks for taking the time to leave a review for Dave. We are delighted he was able to help with your mortgage and will pass on your kind words

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Rated 5 out of 5 stars

Andrew Weigelt is professional

Andrew Weigelt is professional, helpful and has a wide knowledge of his field of expertise. Does thorough research and matches his clients with relevant products which has taken time to explain to me so that I can make an informed decision. He has been my mortgage advisor since I began my Buy to Let venture and I would highly recommend his services.

February 27, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Janet,
Thanks for taking the time to leave a review for Andrew. We are delighted he was able to help with your mortgage and will pass on your kind words

Rated 5 out of 5 stars

Great Service as always

We have used Dave B for years now. He is a lovely person and helps us get a great deal on our mortgage. We can pick up the phone and ask him anything if we don't know. Nothing is to much trouble.

February 18, 2025
Unprompted review
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Reply from Miles Rhodes

Hi,
Thanks for taking the time to leave a review for Dave. We are delighted he was able to help with your mortgage and will pass on your kind words

Rated 5 out of 5 stars

I can not recommend Dave enough

I can not recommend Dave enough! We met Dave a number of years ago now and he has been absolutely amazing ever since. Nothing is too much trouble, he is knowledgeable and he's supported us in more ways than he realises. I am so grateful to have Dave in our corner, assisting us with our mortgage year after year. He's also one of the loveliest chaps you'll ever meet!

February 26, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Clair,
Thanks for taking the time to leave a review for Dave. We are delighted he was able to help with your mortgage and will pass on your kind words

Rated 5 out of 5 stars

Kevin has always been fantastic and I…

Kevin has always been fantastic and I have used him for years. Always smooth sailing and easy. Always gets the best options for me. Thanks again.

January 31, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Kelly thanks for leaving a review, its great that Kevin has been able to help you with your mortgage for such a long time.

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Rated 5 out of 5 stars

Nicky Goes The Extra Mile!

NIcky Holbrook has arranged our mortgages for years. Always goes that extra mile for us. Thank you!

We have and would recommend her professional services.

July 1, 2024
Unprompted review
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Reply from Miles Rhodes

Hi Paul,
Thanks for taking the time to leave Nicky a review. We are glad she was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Andy Gray

What would we do without our mortgage adviser Andy Gray and Miles Rhodes. Andy has continually managed our mortage for years and always delivers excellent service and deals which are perfect for us. He ensured our recent move went through without issue continually checking in to ensure we were all ok and provided essential help and advice which we were very grateful for. We would be a lot poorer without Andy's help and look forward to working with him everytime we need to renew.

February 17, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Joe,
Thanks for taking the time to leave Andy a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Remortgage

Nicky was helpful and supportive throughout what was a difficult process with a remortgage. Always on hand even on days off and out of hours to answer any questions.

February 24, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Ruth,
Thanks for taking the time to leave Nicky a review. We are glad she was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Matt first of all helped us two years…

Matt first of all helped us two years ago with our mortgage for our first home, he was nothing but professional and informative. He is now helping us remortgage and has even managed to get our monthly payment down more than previously thought, as he checks the current interest rates regularly to make sure he gets you the best deal he can.

Matt is an asset to the company and his customer service is impeccable, will always make time to speak to you even if it’s last minute, can’t fault the service provided.

Thank you Matt for always making the process stress free and plain sailing.

February 23, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Emily,
Thanks for taking the time to leave Matt a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

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Rated 5 out of 5 stars

Matty was fantastic

Matty was fantastic, we had a few complications with purchasing our first property. Matty was clear and transparent throughout the whole process making it extremely easy and stress free!

January 13, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Liam
Thanks for taking the time to leave Matt a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Matt was our mortgage adviser when…

Matt was our mortgage adviser when purchasing our first property. We were so impressed with his professionalism and it was a really great experience. Thank you so much for guiding us through! Would thoroughly recommend.

January 11, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Izzie,
Thanks for taking the time to leave Matt a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

Rated 5 out of 5 stars

Liam K

Liam was attentive and professional throughout. He was responsive and able to answer any questions we had. He also explained everything in a way we understood and nothing was too much trouble. Liam was flexible and arranged meetings/calls at a time that suited around our busy family life which made the whole process so much easier and stress free for us. I would highly recommend Liam to others. Thanks again Liam for going above and beyond!

January 31, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Stephanie,
Thanks for taking the time to leave Liam a review. We are glad he was able to help with your mortgage. We will pass on your kind words.

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