I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more
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Review summary
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Had an amazing experience using milk and blush. Second time using them. Clip in extensions extremely good quality hair. I changed my hair colour slightly so ordered a different shade 2nd time. I got i... See more
Company replied
Milk and blush extensions are the best! I have used them for many years now after my hairdresser recommended them. I wouldn’t go anywhere else! Their customer service is also top tier, they always res... See more
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I have worn hair extensions for years and years and have became very particular with the brands I will use. I’m so glad I went with milk and blush! The colour match service is brilliant, the shade rec... See more
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Company details
About Milk & Blush
Written by the company
For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.
Award-Winning Hair ExtensionsWe’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.
Shop Clip In Hair Extensions Shop Professional Hair ExtensionsWe're Here to Help
Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.
Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.
We offer worldwide delivery and free express delivery to our UK customers with orders over £50.Contact info
United Kingdom
- hello@milkandblush.com
- www.milkandblush.com
4.1
Great
1K reviews
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Replied to 92% of negative reviews
Typically replies within 1 week
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Ive ordered a few different brands of…
Ive ordered a few different brands of hair extensions & these are by far the best. The quality is amazing & the colour matching is fab! Customer service is also so friendly & helpful which is exactly what you want, ordered the wrong colour twice & the women who got back to me by email was so friendly & helpful and recommended the perfect colour. Also very reasonably priced. Definitely recommend
September 28, 2026
Reply from Milk & Blush
Thank you so much for taking the time to leave such a lovely review Lauren! 🤍
It means so much to hear that you've tried a few different extension brands and that Milk & Blush has been your favourite. We're delighted that you've been so happy with the quality of the hair, our colour range and the overall experience with our team too. 😊
Thank you again for your recommendation and continued support. We really appreciate it!
Love the M&B Team x
I ordered the wrong shade and then…
I ordered the wrong shade and then realised that the length I had originally selected was actually my usual length. I spoke with Ellie, who was absolutely lovely, super helpful and very responsive throughout 💖 My refund is now being processed, and I’ve placed a new order for the correct shade with some extra length as a little fancy boost confidence since my gradual hair loss and thinning due to telogen effluvium.
November 10, 2026
Unprompted review
Reply from Milk & Blush
Hey Jasmin,
Thank you so much for leaving us such a lovely review! 🤍
We're super pleased to hear Ellie could help with what you needed, and it's amazing to hear the hair gave you that boost of confidence you needed. Don't forget to tag us in any pics!
Thank you again for your lovely words, we really appreciate it 😊
Best wishes,
M&B Team xx
Customer service shocking
Customer service shocking! Hair quality crap and no sample provided
Contacted customer service and got a cocky response … did not offer to help. Good customer service has gone!
November 10, 2026
Unprompted review
Reply from Milk & Blush
Hi Hannah,
Thank you for your feedback, and providing your order details.
We've checked your correspondence with the team and can see you ordered some tape ins following a shade match. We don't provide samples for tape-ins, as they are standalone products. We appreciate this isn't always convenient, but we aim to give the closest match based on the photos you send us and the products are packaged with a large clear window. Our team did their best to help with any questions you had but we apologise if their tone was not up to your standard.
We understand that everyone has their own expectations and we're always happy to address genuine concerns. However, we feel its unfair to comment on the hair's quality when the items have remained sealed due to you returning them.
We apologise if your experience fell short of what you were expecting, and we're happy to help address any further concerns.
Best wishes,
M&B
Great service
Quick delivery, clip ins I received are a gorgeous colour and the query I raised was resolved within an hour.
November 5, 2026
Unprompted review
Reply from Milk & Blush
Thank you for your lovely feedback Laura! 😊
We're delighted you love the colour of your new clip-ins and that you received them so quickly.
We're always happy to help, so it's great to hear your query was resolved promptly.
We hope you absolutely love wearing your new hair! 🤍
Love the M&B Team x
It’s ok…
I did like how thin and discrete the clip in was. But the hair is very shiny and can lean a little “fake” looking
October 27, 2026
Reply from Milk & Blush
Hey!
Thank you for your feedback.
It is completely normal for a brand-new set of extensions to look extra shiny right out of the box! During production, hair is given a protective silicone coating to lock in moisture and keep it silky. Clip-ins don't receive scalp oils like your natural hair, so this is very normal.
Feel free to contact our team if you need any tips on styling or care 😊
Best wishes,
M&B 🤍
Support throughout was top class and so…
Support throughout was top class and so polite.
October 28, 2026
Reply from Milk & Blush
Hey there!
Thank you so much for your lovely feedback!
We're delighted to hear you had such a positive experience with our team. Providing friendly and helpful support is so important to us, and we really appreciate you taking the time to share this. 🤍
Love the M&B Team xx
It is not as wide or dense as I…
It is not as wide or dense as I expected. So one clip in does nothing for me. I had t open to see but then couldn’t return. So wasted my money. For me not the quality I expected
October 26, 2026
Reply from Milk & Blush
Hey Pamela,
Thank you for sharing your feedback. We’re sorry to hear this.
We’d really appreciate the opportunity to look into this for you. We can't see that you’ve reached out to our team yet, so please contact us at hello@milkandblush.com with your order details, and we'll be happy to look into this for you.
Thanks, Pamela🤍
Lovely quality hair
Lovely quality hair, these fillers are easy to use and transformative. Fast delivery
October 26, 2026
Reply from Milk & Blush
Hey Laura!
Thank you so much for your lovely review!
We're delighted to hear you're loving the quality of the hair and finding our Fill-Ins so easy to use. It's wonderful to know you're happy with the results and our speedy delivery too.
Thank you for your support! 🤍
Love the M&B Team xx
quality
It was great just disappointed that they discontinued my color so not sure where to order from now
October 26, 2026
Reply from Milk & Blush
Hey Tammy!
We're sorry to hear your usual shade has been discontinued, and we completely understand your disappointment. However, we've introduced some beautiful new shades, and we'd love to help you find your perfect match! Please feel free to get in touch with our team, and we'll be more than happy to help you find a new favourite.
Love the M&B Team xx
Fast delivery
Fast delivery, quality, beautiful, soft hair. Will definitely use again.
October 26, 2026
Reply from Milk & Blush
Hey Rachael!
Thank you so much for your lovely feedback! 🤍
We’re delighted to hear you’re happy with the quality of your hair, as well as our speedy delivery. It means so much to know you’ll be shopping with us again.
We look forward to welcoming you back! ✨
Love the M&B Team xx
Reply from Milk & Blush
Hey Bella!
Thank you so much for your lovely review!
We’re delighted to hear you’re happy with your colour match and that your order arrived quickly. It’s wonderful to know you’re pleased with the results.
We really appreciate your support and hope you enjoy your new hair! ✨
Love the M&B Team xx
Been a long term customer of this…
Been a long term customer of this company. But unfortunately the price keeps going up (like way up!) and the quality keeps going down and down. So disappointing as I really did love these extensions at one point.
November 1, 2026
Unprompted review
Reply from Milk & Blush
Hey,
Thank you for your feedback.
Some of our products have recently had price updates, some increases and some reductions, to reflect current raw hair material costs. We've also made several improvements to product quality recently, and the pricing reflects this too.
We know price increases are never welcome news, and we don't want to give the typical response. Quality really does matter to us, and with rising raw hair material costs, we need that reflected in the price rather than cutting corners on quality.
Thanks for bearing with us on this, and please reach out to our team anytime if you want to talk it through.
Best wishes,
M&B 🤍
Super easy to return if shade isn’t…
Super easy to return if shade isn’t quite right (of course just as long as you keep the quality seal on). It’s super easy to see if you have ordered the correct shade as it comes with a tester strand so you can check and return if not! Super simple process and the packaging is gorg!!
November 1, 2026
Unprompted review
Reply from Milk & Blush
Thank you so much for your lovely review Sophie! 🤍
We're so happy to hear that you found our returns process so simple and straightforward! We know how important finding the perfect shade is, which is why we include a tester strand in full sets, to help make the process as easy as possible for our customers. 😊
It's also wonderful to know that you love our packaging, as we put a lot of care into making the whole experience feel special, from the moment your order arrives!
Thank you again for your kind words and support, it really means a lot to us! We hope to welcome you back very soon. ✨
Love the M&B Team x
Initially contacted milk and blush…
Initially contacted milk and blush about the quality of the hair on the tape wefts, within 2 weeks it felt dry and tangled with a few split ends. To be fair I got a really quick response with Instructions on how to reset the hair, which worked and I trimmed the ends. My frustration has come with the removal, the tape comes away from the weft, not away from your natural hair, leaving it firmly attached to your natural hair and very near impossible to remove the tape goes crispy and slippy so trying to grip it to pull the pieces of tape apart is impossible to do without ripping out your natural hair. I use the single tape method using their own tape rolls, It is probably the worst tape I have used. Update I did contact m&b and I was asked to provide details and photos which I did already send awaiting a response.
October 29, 2026
Unprompted review
Reply from Milk & Blush
Hey there,
Thank you for sharing your feedback.
We’re sorry to hear this and we’d really appreciate the opportunity to look into this for you.
We can't see that you’ve reached out to our team yet, so please contact us at hello@milkandblush.com with your order details, and we'll be happy to look into this for you.
Thank you 🤍
Reply from Milk & Blush
Hi Suzanne! ✨
Thank you so much for your kind words about our customer service team! This is so lovely to hear, and it honestly means a lot to us. 🤍
We're hoping to welcome you back very soon!
Love The M&B Team x
amazing Shade match and great quality
Jess from customer care team has helped me immediately with shade matching and answering all my question. Order arrived way faster than anticipated too, was shipped out immediately. I am also super happy with the quality of the heir and the recommended shade is a PERFECT match :) Even tho I had my doubts and was leaning towards another one, they really know their shades well if you send a few pictures.
Definitely recommend !
October 26, 2026
Unprompted review
Reply from Milk & Blush
Thank you so much for your amazing review! 🤍
We’re delighted to hear that Jess was able to help you find your perfect shade and answer all your questions so quickly. Finding the right colour match is so important, and we’re thrilled that you’re happy with the recommendation and that it’s a perfect match! 🥰
It’s also lovely to hear that your order arrived sooner than expected and that you’re impressed with the quality of your hair. We’ll be sure to pass your kind words on to Jess, as she’ll be so happy to hear them!
Thank you for choosing Milk & Blush and for recommending us. ✨
Love the M&B Team x
Had an amazing experience using milk…
Had an amazing experience using milk and blush. Second time using them. Clip in extensions extremely good quality hair. I changed my hair colour slightly so ordered a different shade 2nd time. I got it slightly wrong and had to send back. The process was easy to do and nothing was too much trouble, answered all my questions and really helpful service. Within few days It was all sorted. Extremely happy with the extensions. Highly recommend.
October 19, 2026
Unprompted review
Reply from Milk & Blush
Thank you so much for your lovely review Louise! 🤍
We’re thrilled to hear that you’ve chosen Milk & Blush for a second time and that you’re so happy with the quality of your clip-ins!
We understand how tricky it can be to find the perfect shade when changing your hair colour, so we’re glad we could make the returns process easy and help you find the right match.
Your kind words about our team mean so much to us, and we really appreciate you taking the time to share your experience. Thank you for your continued support and for recommending us! 🥰✨
Love the M&B Team x
I am very excited to receive my…
I am very excited to receive my clip-ins! The customer service was super helpful, even analyzing pictures of my hair in different light to determine the best shade. They also responded quickly to both my emails. Very impressed with this company!
October 23, 2026
Unprompted review
Reply from Milk & Blush
Thank you so much for your lovely review Lisa!
We’re delighted to hear that you’ve had such a positive experience with our customer service team.
Finding the perfect shade is so important, and we’re glad we could help you feel confident in your choice by looking at your photos in different lighting.
It’s wonderful to know that our team could assist you quickly and make the process that little bit easier! 🥰
We can’t wait for you to receive your Clip-Ins and hope you absolutely love them. Thank you again for your kind words and support! ✨
Love the M&B Team x
Reply from Milk & Blush
Thank you so much for your kind feedback Kerry! 😊
We really appreciate you saying our customer service is excellent! It's really important to us that we deliver good service, so this truly means a lot to us. 🤍
We hope to welcome you back soon!
Love the M&B Team x
Hair frizzes up after only couple…
Hair frizzes up after only couple wears, looks fried
September 30, 2026
Reply from Milk & Blush
Hey Sarah,
Thank you for sharing your feedback. We’re sorry to hear this.
We’d really appreciate the opportunity to look into this for you. We can't see that you’ve reached out to our team yet, so please contact us at hello@milkandblush.com with your order details, and we'll be happy to look into what happened.
Thanks, Sarah 🤍
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