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Milk & Blush Reviews 

1,070
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they are wonderfully soft, durable, and blend seamlessly with natural hair for an amazing everyday look. People also note the incredibly helpful staff and responsive customer service team, who provide accurate shade matching and quickly resolve any inquiries or exchange requests. However, some reviewers were not happy with unexpected delivery delays and frustrating tracking issues where packages did not arrive on time. A few other people also felt that certain fill-in products were far too thin and sparse, making them difficult to style properly.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality and softness of the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredibly soft, natural, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the team for being quick to respond... See more

Staff

Customers report overwhelmingly positive experiences with staff, highlighting prompt and efficient support.... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,070)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY !

DO NOT BUY !! i bought the hair in natural black i was soo excited i paid for a deposit for my hair appointment so i can install the hair and i had my family’s wedding I had to go too and i sit at the chair at my appointment i opened the package and i received a light light brown -_- now days later im going back and fourth with milk and blush through email. They say it’s unhygienic to send the hair back Ok cool ? I dispose of the hair. Now it’s oh send the hair back for a full refund… I just want a full refund for my order. I couldn’t go to my family’s wedding , I paid for a deposit for a appointment I couldn’t even get the service due to the inconvenience, etc.. I’m very disappointed.

June 5, 2026
Unprompted review
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Reply from Milk & Blush

Hi Jenin,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Amazing Colour Match

I just had my hair dyed and was not sure what shade to get I asked for some help via colour match and was told Latte. The Shade is amazing!!!!whoever matched me is amazing!!! It matches my hair exactly it’s perfect❤️The hair is so soft and thick from top to bottom!!!

Thank you so much!!! ☺️

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, didn’t arrive on time and still didn’t when paid extra, no response from company with multiple times reaching out to multiple different websites.

May 26, 2026
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Reply from Milk & Blush

Hi Juliana,

We’re sorry to hear that you experienced issues with your delivery.

We did reach out to you regarding this, but unfortunately didn’t receive a response, and we’d really like the opportunity to look into this further and help resolve this.

Please could you email us at hello@milkandblush.com with your order details so our team can assist you as quickly as possible?

Thanks,
M&B Team 🤍

Rated 5 out of 5 stars

I have been using M&B for over 2 years…

I have been using M&B for over 2 years the hair quality is amazing and both myself and my friends absolutely love it. I have recommended this brand to all my nearest and dearest and had no complaint's. Thank you M&B

May 29, 2026
Unprompted review
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Reply from Milk & Blush

Thank you for your continued support and sharing the love for Milk & Blush 🥹

We look forward to helping you with any future purchases.

Love the M&B Team xx

Rated 5 out of 5 stars

The company was quick to respond to my…

The company was quick to respond to my emails and very professional. The customer service was excellent.

May 26, 2026
Unprompted review
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Reply from Milk & Blush

That's so great to hear! Thanks for leaving us a review 😊

Love the M&B Team xx

Rated 5 out of 5 stars

Love the extensions so soft and last a…

Love the extensions so soft and last a long time, and when you contact the team to help with colour matching they are always so helpful. Would highly recommend if you want silky soft extensions!!

May 29, 2026
Unprompted review
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Reply from Milk & Blush

Thank you so much for your kind words, Debbie 🤍

If you need any further assistance in the future, please do not hesitate to contact us.

Love the M&B Team xx

Rated 5 out of 5 stars

I wouldn't choose to buy clips ins from any other company!

I bought hair extensions last minute for a bridal hair trial, but was having my hair coloured the following day so I couldn't share a photo what the colour would be, only current and inspo pics. I received not only prompt responses, but Ellie fully read my messages about my hair colour situation and even helped guide me to which type of clip ins would be best for my bridal style - which was very pleasant surprise thinking I'd only get colour match support.

My order arrived in good time in beautiful packaging and although I was nervous as there was no label the sample, and the product itself could not have been a closer match to my new colour... like my hairdresser and the manufacturer used the same colour!!

I couldn't be happier with my order, perfect customer service and I really look forward to styling them for my bridal look, and seeing what they are like when I get a bob too after the wedding! :)

May 26, 2026
Unprompted review
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Reply from Milk & Blush

Congratulations! 🤍

Thank you so much for taking the time to leave us a review!

We hope you have the most magical wedding day, and if you need any further assistance, please do not hesitate to contact us.

Love the M&B Team xx

Rated 5 out of 5 stars

Great company! Highly recommend ✨

Great company to deal with! The hair is beautiful quality & they offer such a wide selection of shades, length & methods. The team are so helpful whenever I have an enquiry & most recently when transferring my account to a Pro account. Would highly recommend :)

May 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey Lauren!

Thank you for your kind words, and taking the time to leave us a review 🤍

We're so glad you were able to find what you needed on our website.

We look forward to helping you with any future purchases.

Love the M&B Team xx

Rated 5 out of 5 stars

I received my clip in extensions today…

I received my clip in extensions today beautifully packaged. I was pleasantly surprised to see a tester piece which you try 1st in case you have to send them back & the colour is amazing. They are very good quality & definitely worth every penny they look so natural when they are on highly recommended

May 27, 2026
Unprompted review
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Reply from Milk & Blush

Hey Caroline,

Thank you so much for your lovely review! ✨

It's great to hear you loved the packaging and that the colour and quality exceeded your expectations!

Really appreciate your recommendation! Enjoy your new set 🤍

- Milk & Blush

Rated 5 out of 5 stars

I had such a good experience whilst…

I had such a good experience whilst ordering a ponytail extension from Milk & Blush.
I've never had extensions before, but I'm getting married and wanted to have a full low ponytail. I wasn't sure exactly what colour to get, but sent some photo's off to the team via Instagram and they responded so quickly.
I then did have a query with my order and it was dealt with quickly and efficiently and once rectified I had my ponytail extension within a few days and it's beautiful and matches my hair colour perfectly! I couldn't be more pleased and can't wait to wear it!
Would highly recommend Milk & Blush for their customer service, high quality products and over all customer experience is second to none!

May 20, 2026
Unprompted review
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Reply from Milk & Blush

Hey Rebecca,

Thank you so much for your lovely feedback!

We’re so happy we could help you find the perfect match for such a special occasion! It’s great to hear your experience from start to finish was smooth, and that you’re loving your ponytail 🤍

Wishing you all the best for your wedding! You’re going to look amazing 🥰

- Milk & Blush

Rated 5 out of 5 stars

What a great team @ Milk & Blush!

What a great team @ Milk & Blush! So efficient at replying & so helpful! I’m a bride to be & my order was misplaced but their customer service team came to my rescue & I really appreciate the time & effort! It makes all the difference! I’d use again for sure! Thank you M&B team. Amy xoxo

May 23, 2026
Unprompted review
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Reply from Milk & Blush

Hey Amy,

Thank you so much for this lovely feedback!

We’re really glad we could get everything sorted for you, especially with your wedding coming up! That means a lot to us 🤍

Wishing you all the best for your big day, and thank you for choosing us 😊

- Milk & Blush

Rated 1 out of 5 stars

Orange blonde not light highlights

Stuck with £138 worth of extensions that don’t match, they don’t lift with toner or purple shampoo like all other extensions I’ve had, the blonde remains orange. Expensive lesson. You should be able to view the whole set and not just a tester piece when spending so much money!

May 20, 2026
Unprompted review
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Reply from Milk & Blush

Hey Laura

We're sorry you're not satisfied with your order.

We do have a clear hygiene policy in place to protect our products. Once the void seal has been removed and/or hair has been used, we’re unable to accept the item back for a refund.

We do offer a free shade match service if you do need any further help in the future.

Warm wishes,
Milk & Blush x

Rated 5 out of 5 stars

✨️HIGHLY RECOMMEND✨️

✨️HIGHLY RECOMMEND✨️
I was recommended hair extensions for my wedding from Milk & Blush by my bridal hair stylist. I am sooooo pleased. I messaged them via Instagram yesterday with a photo of my hair. They came today and could not be a better colour match if they tried! Couldn't of done better! Thank you so much 🤍🤍

May 22, 2026
Unprompted review
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Reply from Milk & Blush

Hey Josie,

Thank you so much for your lovely review!

We’re thrilled to hear the colour match was perfect and that you’re so happy with your extensions for your wedding. What a special occasion! Thanks for choosing us 🤍

We really appreciate you taking the time to share this, and we’re so glad we could help 😊

- Milk & Blush

Rated 4 out of 5 stars

Caution for platinum blonde

I ordered two colours of the invisible filler clip ins because my hair is 1/2 platinum & 1/2 black.

I gave only 4 stars because the "platinum" shade is not actually platinum. It is not nearly light enough to be considered platinum. My platinum hair is almost white. So I was anticipating the possibility of needing to tone out some yellow. However, it was at least two shades too dark. Because I was in a pinch and got these for an event. I didn't have time to sort this out with their customer service. I ended up just bleaching them twice. Which, if you have ever done this to extensions, you know it severely ruins their quality.
So if you need platinum, these extensions will not be the right colour.

All of that is unfortunate because their black hair was perfect. Super soft nice hair (as the -not platinum- blonde were too).

Over all, if I didn't need real platinum, I would consider another purchase.

May 8, 2026
Unprompted review
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Reply from Milk & Blush

Hey Joelle,

Thank you so much for your feedback!

We’re really glad you loved the quality and that the black shade was a great match. We’re sorry the platinum tone wasn’t quite right for you as we understand how important accurate colour matching is.

We really appreciate your comments and will share them with our team for review 🤍

- Milk & Blush

Rated 5 out of 5 stars

I’ve used Milk & Blush a few times now…

I’ve used Milk & Blush a few times now and every time has been a great experience. I’ve used the hair colour match service which was spot on and the hair colour recommended was the perfect match. I’ve contacted customer service a couple of times too and each time they could not have been more helpful. It is the best customer service I have ever dealt with. The extensions are also very good quality and look great in my hair. I’ll continue to use Milk & Blush for my hair extensions and accessories.

May 17, 2026
Unprompted review
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Reply from Milk & Blush

Hey Jo,

Thank you so much for your lovely feedback!

We’re so happy to hear the colour match was spot on and that our team has been able to support you ✨

We really appreciate your continued support and can’t wait to keep helping you in future 🤍

- Milk & Blush

Rated 4 out of 5 stars

cheers

awesome product

February 3, 2026
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Reply from Milk & Blush

Hey,

Thanks so much for your feedback it really means a lot! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Don’t be scared - just do it.

Hey! So for the girlies out there that are scared to spend a decent amount of money on hair extensions, don’t be scared with milk and blush.

First of all the quality of the hair is amazing, thick and soft! You can use heat on them, wash them, dry them, just make sure you look after them with heat protectant like you would your normal hair.

I got these on Klarna as a beginner, because I was scared to spend a chunk of money on something I’ve not tried before. I’ve never had extensions but they’re so easy to use and I feel so much better about myself! I have a short blunt hair cut and they still blend so well because of how thick the extensions are, but they’re not heavy! Can’t recommend enough, wouldn’t go anywhere else. They’re beautiful and I’ve had so many compliments at work about them. Thank you!

May 15, 2026
Unprompted review
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Reply from Milk & Blush

Hey Madison,

This is exactly the kind of review we LOVE to read 🥹

Thank you so much for trusting us with your first set of extensions! We’re so happy you’re loving the quality, thickness and blend, especially with a blunt cut.

We're excited to have you on board as a customer 🥰

- Milk & Blush

Rated 5 out of 5 stars

Great product

Great product, great service very helpful.

May 7, 2026
Unprompted review
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Reply from Milk & Blush

Hey,

Thank you so much for your feedback!

It's great to hear our service was helpful and you like the product 🥰

We look forward to helping with your next order 🤍

- Milk & Blush

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