Responsive customer service! Arrived close to promised date. Hair seems to be nice quality, although I haven't put them in yet & tested the longevity & durability. Only four stars because the c... See more

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About Milk & Blush
Written by the company
For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.
Award-Winning Hair ExtensionsWe’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.
Shop Clip In Hair Extensions Shop Professional Hair ExtensionsWe're Here to Help
Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.
Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.
We offer worldwide delivery and free express delivery to our UK customers with orders over £50.Contact info
United Kingdom
- hello@milkandblush.com
- www.milkandblush.com
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Replied to 98% of negative reviews
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Reply from Milk & Blush
Best extensions out there!
I absolutely love this company!!! Best extensions that I have ever used! Great quality and fast shipping.

Reply from Milk & Blush
Amazing 🤍
Amazing 🤍
If I could give more stars I would 🤩
Customer service was amazing from start to finish!
The hair, wow, perfect colour match! The quality is amazing, and I can’t wait to wear them again!
Thank you Milk & Blush 🤍🌸

Reply from Milk & Blush

Reply from Milk & Blush
Absolute joke
Absolute joke. The hair extensions clip ins were super thin and sparse. £55 for these and they wouldn’t accept refunds because I opened the packet. I told them I had to check also the colour was so different than on the website. I have sent them photos of how different it looks in the package. I bought x2 other hair extensions from Temu and I am so happy with them. Don’t buy from this brand they are an absolute rip-off and not very helpful at all!!! 👎🏻 👎🏻 I don’t usually bother to write reviews but they put me in the mood.

Reply from Milk & Blush

Reply from Milk & Blush
Customer service 100% attentive
Customer service 100% attentive
Placed an order and part order was out of stock. So delivery was held up contacted by email with a resolution the next day. One happy customer I now have my order and my niece now has beautiful hair.

Reply from Milk & Blush
Fab experience using the colour match…
Fab experience using the colour match service. I was torn on which shade to purchase, sent photos and was contacted straight away in response to multiple queries. I have now got a choice of 2 blonde shades and a perfect length to order suited to my hair. Great customer service, would highly recommend. Hopefully the extensions are as good as the service.Thanks again.

Reply from Milk & Blush
Love the extensions
Love the extensions! Good quality and their customer service is amazing.

Reply from Milk & Blush
Great experience they helped me choose…
Great experience they helped me choose my right shade.Very quick to respond and helpful!!!!🙏🏻

Reply from Milk & Blush
Don’t order extensions changed completely after a few days
Very disappointed with both the quality of the hair and the customer service.
I have used many extension brands over the years. After less than a week, these extensions became dry, matted, tangled, shed excessively and noticeably thinned, despite being cared for correctly and only washed once with extension-safe products.
When I contacted customer service, they wasn’t helpful at all and told me I have to send back the extensions and wait a few weeks before they even know if they do anything to solve this.
For a premium-priced product, I expected much better quality and service. Unfortunately, this experience has really let me down.

Reply from Milk & Blush
It seems that there was less hair in…
It seems that there was less hair in the packs than normal which isn't great

Reply from Milk & Blush
Tape Tab Disaster
I loved the hair and cannot fault the quality however i cannot express enough how much i would strongly advise against the tape tabs, they turned crispy over time, slipped and were a nightmare to get out of my hair leaving chunks of glue all around my head despite using the correct removal methods! do not use this product and stick to a different brand for the tabs !!

Reply from Milk & Blush
Beautiful piece of hair I would shop with you guys again …
It’s one of the best colouring Ive bought to match my own
Hair
Very Pretty

Reply from Milk & Blush
Colour match was great and was excited…
Colour match was great and was excited about the clips ins however they dry curly and not straight and I have straight hair so I’m going to have to leave them so a waste of money to be honest. Bad quality looks like straw once washed only a couple of times.

Reply from Milk & Blush
Fantastic colour match and arrived…
Fantastic colour match and arrived quickly but I can’t seem to clip them in without the clips showing, probably because the hair on top is too thin but that then defeats the object of having them to build volume. Also easy to trim
Think I will just need to persevere.

Reply from Milk & Blush
Great quality hair
Great product and ordered exstensions when 20% offer ws on. Colour match is so good.
DO NOT BUY !
DO NOT BUY !! i bought the hair in natural black i was soo excited i paid for a deposit for my hair appointment so i can install the hair and i had my family’s wedding I had to go too and i sit at the chair at my appointment i opened the package and i received a light light brown -_- now days later im going back and fourth with milk and blush through email. They say it’s unhygienic to send the hair back Ok cool ? I dispose of the hair. Now it’s oh send the hair back for a full refund… I just want a full refund for my order. I couldn’t go to my family’s wedding , I paid for a deposit for a appointment I couldn’t even get the service due to the inconvenience, etc.. I’m very disappointed.

Reply from Milk & Blush
Amazing Colour Match
I just had my hair dyed and was not sure what shade to get I asked for some help via colour match and was told Latte. The Shade is amazing!!!!whoever matched me is amazing!!! It matches my hair exactly it’s perfect❤️The hair is so soft and thick from top to bottom!!!
Thank you so much!!! ☺️
Excellent customer service
Excellent customer service - I used the shade match and was given great advice very quickly. Recommended by my hairdresser and now I know why! Thank you Milk & Blush.
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