Banner for Milk & Blush

Milk & Blush Reviews 

1,067
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 312 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair products, noting their softness, longevity, and natural blend with their own hair. Many people highlight the outstanding customer service, describing the team as responsive, helpful, and supportive in resolving inquiries and ensuring a smooth experience. However, some customers also noted concerns regarding product consistency. A few people experienced issues with the hair's quality after washing or found the extensions to be thin and sparse. Additionally, some reviewers mentioned difficulties with accurate color matching, occasionally receiving shades that differed from expectations.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing the hair as amazing,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the hair extensions as excellent,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the responsiveness and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being helpful, kind, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Responsive customer service! Arrived close to promised date. Hair seems to be nice quality, although I haven't put them in yet & tested the longevity & durability. Only four stars because the c... See more

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,067)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great match

Great match, excellent correspondence and wonderful product.

June 26, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Julia,

Thank you so much for your feedback!

We’re really happy to hear you’re pleased with the colour match, our communication, and the quality of the product. It’s great to know you had such a positive experience with us.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Best extensions out there!

I absolutely love this company!!! Best extensions that I have ever used! Great quality and fast shipping.

June 26, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Luv,

Thank you so much for your lovely feedback!

We’re really happy to hear you’re loving your extensions and that you’re pleased with the quality and fast shipping. It means a lot to know we’ve been your best experience so far.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Amazing 🤍

Amazing 🤍
If I could give more stars I would 🤩
Customer service was amazing from start to finish!
The hair, wow, perfect colour match! The quality is amazing, and I can’t wait to wear them again!
Thank you Milk & Blush 🤍🌸

June 27, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey HB,

Thank you so much for your wonderful feedback!

We’re really happy to hear you had such a great experience from start to finish and that you’re loving the colour match and quality of your hair extensions. It means a lot to know our customer service made a positive impression, too.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏

July 2, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Tegan,

Thanks so much for your feedback regarding our customer care team!

We're always happy to help with anything you need 😊

Best wishes,
M&B Team 🤍

Rated 1 out of 5 stars

Absolute joke

Absolute joke. The hair extensions clip ins were super thin and sparse. £55 for these and they wouldn’t accept refunds because I opened the packet. I told them I had to check also the colour was so different than on the website. I have sent them photos of how different it looks in the package. I bought x2 other hair extensions from Temu and I am so happy with them. Don’t buy from this brand they are an absolute rip-off and not very helpful at all!!! 👎🏻 👎🏻 I don’t usually bother to write reviews but they put me in the mood.

June 20, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi CJ,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Beautiful hair extenstions

Beautiful hair extenstions! Such fast shipping

April 24, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Tara,

Thank you so much for your lovely feedback!

We’re really happy to hear you love your hair extensions and that your order arrived so quickly.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Customer service 100% attentive

Customer service 100% attentive
Placed an order and part order was out of stock. So delivery was held up contacted by email with a resolution the next day. One happy customer I now have my order and my niece now has beautiful hair.

June 15, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Amanda,

Thank you so much for your lovely feedback!

We’re really pleased to hear that our team was able to quickly resolve any issues and keep you updated throughout. It’s great to know everything arrived safely in the end and your niece is enjoying her new hair 😊

We really appreciate your support and hope to be of help again in the future 👱‍♀️

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Fab experience using the colour match…

Fab experience using the colour match service. I was torn on which shade to purchase, sent photos and was contacted straight away in response to multiple queries. I have now got a choice of 2 blonde shades and a perfect length to order suited to my hair. Great customer service, would highly recommend. Hopefully the extensions are as good as the service.Thanks again.

June 16, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Saz,

Thank you so much for your wonderful feedback! 😊

We’re really pleased to hear you had a fab experience with our colour match service and that our team could support you in finding the perfect blonde shades and length for your hair.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Love the extensions

Love the extensions! Good quality and their customer service is amazing.

June 18, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Ana,

Thank you so much for your feedback! 😊

We’re really happy to hear that our team was able to help you and that you're enjoying your newest set.

We look forward to helping again soon 🙏🏻

Best wishes,
M&B Team 🤍

Rated 5 out of 5 stars

Great experience they helped me choose…

Great experience they helped me choose my right shade.Very quick to respond and helpful!!!!🙏🏻

June 15, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Liza,

Thank you so much for your lovely feedback!

We’re really happy to hear you had a great experience and that our team was able to help you find the right shade quickly.

We look forward to helping again with any future orders 🙏🏻

Best wishes,
M&B Team 🤍

Rated 1 out of 5 stars

Don’t order extensions changed completely after a few days


Very disappointed with both the quality of the hair and the customer service.

I have used many extension brands over the years. After less than a week, these extensions became dry, matted, tangled, shed excessively and noticeably thinned, despite being cared for correctly and only washed once with extension-safe products.

When I contacted customer service, they wasn’t helpful at all and told me I have to send back the extensions and wait a few weeks before they even know if they do anything to solve this.

For a premium-priced product, I expected much better quality and service. Unfortunately, this experience has really let me down.

June 11, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi there,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 3 out of 5 stars

It seems that there was less hair in…

It seems that there was less hair in the packs than normal which isn't great

June 16, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Laura,

Thank you for your feedback!

We’re sorry to hear you felt there was less hair than expected.

Please reach out to us at hello@milkandblush.com so we can look into this for you 🙏🏻

Best wishes,
M&B Team 🤍

Rated 2 out of 5 stars

Tape Tab Disaster

I loved the hair and cannot fault the quality however i cannot express enough how much i would strongly advise against the tape tabs, they turned crispy over time, slipped and were a nightmare to get out of my hair leaving chunks of glue all around my head despite using the correct removal methods! do not use this product and stick to a different brand for the tabs !!

June 11, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Keeley,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Beautiful piece of hair I would shop with you guys again …

It’s one of the best colouring Ive bought to match my own
Hair
Very Pretty

May 27, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Steph,

Thank you for your lovely feedback 😊

We’re really pleased to hear you’re happy with the colour match and that the hair blends well with your own.

We appreciate your support and look forward to welcoming you back again soon.

Best wishes,
M&B 🤍

Rated 2 out of 5 stars

Colour match was great and was excited…

Colour match was great and was excited about the clips ins however they dry curly and not straight and I have straight hair so I’m going to have to leave them so a waste of money to be honest. Bad quality looks like straw once washed only a couple of times.

June 10, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Neesha,

Thank you for your feedback!

We’re really glad to hear you were happy with the colour match, but we’re sorry to hear the quality hasn’t met your expectations.

Please reach out to us at hello@milkandblush.com so we can look into this further for you 🙏🏻

Best wishes,
M&B Team 🤍

Rated 3 out of 5 stars

Fantastic colour match and arrived…

Fantastic colour match and arrived quickly but I can’t seem to clip them in without the clips showing, probably because the hair on top is too thin but that then defeats the object of having them to build volume. Also easy to trim
Think I will just need to persevere.

May 26, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Joanne,

Thank you for your feedback!

We’re really pleased to hear you love the colour match and quick delivery.

We're sorry to hear you’re having trouble with the clips showing. This can often come down to placement or sectioning, especially with finer hair. We’d really love to help and share some simple tips to improve the blend.

Please feel free to reach out to us at hello@milkandblush.com 💫

Best wishes,
M&B Team 🤍

Rated 1 out of 5 stars

DO NOT BUY !

DO NOT BUY !! i bought the hair in natural black i was soo excited i paid for a deposit for my hair appointment so i can install the hair and i had my family’s wedding I had to go too and i sit at the chair at my appointment i opened the package and i received a light light brown -_- now days later im going back and fourth with milk and blush through email. They say it’s unhygienic to send the hair back Ok cool ? I dispose of the hair. Now it’s oh send the hair back for a full refund… I just want a full refund for my order. I couldn’t go to my family’s wedding , I paid for a deposit for a appointment I couldn’t even get the service due to the inconvenience, etc.. I’m very disappointed.

June 5, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Jenin,

Thank you for your feedback.

Unfortunately, we couldn't find any correspondence linked to you as you didn't provide any details when we requested information.

Please contact us with your order details so we can assist further.

- Milk & Blush

Rated 5 out of 5 stars

Amazing Colour Match

I just had my hair dyed and was not sure what shade to get I asked for some help via colour match and was told Latte. The Shade is amazing!!!!whoever matched me is amazing!!! It matches my hair exactly it’s perfect❤️The hair is so soft and thick from top to bottom!!!

Thank you so much!!! ☺️

June 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look