Million Cases logo
Visit website

Million Cases Reviews 126

•
TrustScore 3 out of 5

3.2

Cell Phone Accessory Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers express mixed feelings regarding the product quality and fit, with some finding cases sturdy and well-fitting, while others report receiving products that don't match descriptions or are of poor quality. Similarly, opinions on customer service and order processing vary, with some consumers praising helpful support and smooth exchanges, while others encounter difficulties. However, some people were dissatisfied with the refund process. Several customers reported issues with obtaining refunds, experiencing delays, or being offered store credit instead of a monetary refund. There were also instances where customers encountered difficulties with the refund process, or faced unresponsiveness from the support team when trying to resolve refund-related issues.

What people talk about most

Product

Consumers find product quality and accuracy to be ambiguous. Many reviewers express significant... See more

Quality

People report ambiguous experiences with quality. Many customers express significant dissatisfaction,... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the support team for... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report receiving wrong or fake products,... See more

Refund

Clients share negative opinions on refund. Many customers report significant difficulties in obtaining... See more

Based on these reviews

Rated 3 out of 5 stars

I brought a pixel 10. can cloud case from them. The product does not fit at all. Also does not have dual speaker grill. I immediately informed them via mail and I got response that they did do not... See more

Rated 4 out of 5 stars

I recently purchased a phone case from MillionCases and I’m really impressed with the quality. The fit is perfect, all the cutouts align properly, and the buttons remain easy to press. The case feels... See more

Rated 4 out of 5 stars

Very supportive team and fast service! I accidentally ordered a wrong phone cover and immediately wrote an email asking them to replace the cover, they sent someone to pick up the cover and as... See more

Rated 4 out of 5 stars

I ordered a phone case from Million Cases and I’m really impressed with the quality. The case feels premium, fits perfectly, and provides excellent protection without making the phone heavy. The des... See more

Company details

  1. Cell Phone Accessory Store

Written by the company

Million Cases is a trusted source for premium phone cases & accessories for more than 8+ years. We are committed to resolving all customer concerns. Should you have any unresolved issue requiring further attention, please reach out to the brand owner directly at krishan@millioncases.com

Contact info

3.2

Average

TrustScore 3 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Flimsy kickstand case iPhone 14 pro - Nonrefundable

Ordered a case for iPhone 14 pro. It is a kickstand case - looks nice. But the designed is flawed. The kickstand just cannot hold the weight of the phone and is a flimsy design.

Immediately went to their website and there is no possibility to return.

Interestingly, this seller does sell on Amazon, but those are select designs and the one I bought can only be ordered direct from their website.

Having paid more than 1000 for this unusable cover make me feel cheated.

Avoid ordering from their website, and with the shady shops they operate, I recommend NOT ORDERING FROM THEM AT ALL!

February 10, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look