Milou Reviews 188

I just received the anti-smoking whistles, ordered 3 weeks ago. Including cleaning brushes and Mullein Leaf extract. For this I give Milou ☆☆☆☆, the last ☆ is in my hands how seriously and intensively... See more

I ordered 3 items on 7th July 2025, I still have not received them, no updates on my order too. I have emailed and got no response, sent messages on the instagram page, complete silence. The t... See more

Placed my order on 21/05/25 - got 1 reply in June then complete silence. I have ordered from here before and had no issues. Absolutely ridiculous at this point, some communication would be appreciated... See more

I ordered my items almost 2 months ago and they have not even been dispatched despite the 5-10 days shipping claim on their site. I emailed the company twice in that time and have heard no res... See more

Ordered from them two weeks ago - haven’t heard a SINGLE thing from them after multiple emails, contacting them via Instagram and leaving comments on their posts. Discovered others having the same iss... See more

I placed my order on Mar 26th and have still not received it, nor any tracking updates via Route. I'm concerned that I've wasted my money and am struggling to find a way to contact Milou for informa... See more

Have bought from here and had no real issues. Because of this I knew it took time to receive your order. My ring faded after a year or so of heavy use so I asked about the lifetime warranty and was a... See more

I didn’t receive the order. There was no communication. Very disappointed as previously I had ordered lots of things. I understand that things can go wrong but to not get a refund or to be able to tal... See more

DO NOT ORDER FROM THIS PLACE. I ordered in March 2025 (8 months ago) & still haven't received my order. They don't answer my emails & completely ghosted. I've reversed the transaction with my credit c... See more

I would give zero stars if I could, placed an order in March and still haven't received it. Customer service is awful, have emailed them multiple times. I even requested a refund which they haven't r... See more

I have previously bought from Milou and had some lovely pieces but I ordered 3 items in August and have not received anything. I keep contacting them but as of yet had no reply.

I placed an order in May and again I'm August and I still have not recieved my orders! I would like them to be processed and sent asap. I have sent several emails to customer service about this with n... See more

Customer service is shocking! I ordered my products 2 months ago and they still have not arrived! I have emailed them 3 times as well as tried to contact them on their website but have not heard a thi... See more

I never received my order. It’s been nearly a year. I’ve asked for my money back multiple times and never received that either. Definitely won’t be purchasing from Milou again.

Ordered some products over a month ago and no update! Online it says my order is 'ready to ship' and has said that for a month. Two emails later and no response. I'll be escalating this to get a refun... See more

Same as all the others on here. Ordered in 2024, happy with the product. Ordered in April 2025 and never heard from them again. 3x emails and 2x messages to customer bot with no response. Keep rep... See more

Order did not arrive and refund did not happen. Zero communication after 'Mia' sent an email explaining a delay due to tarrifs.

order was never sent, it's been 3+ months. I opened a dispute claim with amex. customer service is non responsive

It’s been over 2 months since ordering my jewelry. No one has gotten back to me about the order. I’m wondering if I will ever receive it.

Never received my order and it’s been a month. Trying to get in contact with them by email and no response at all, scam.

I’d give it zero if possible. Ordered June 24th and still haven’t received my items. I’ve emailed, filled out a form on the website and messaged via social - no reply at all. So - they’ve just taken m... See more

Do not buy from this company. I purchased on April 2025 and it is not at the end of August 2025. I have not received my order. I have asked for a refund and have heard nothing back from them. Seems fr... See more

DONT BUY you won’t get your products i promise you. I placed an order in march and it’s now september and I still haven’t received my order. I’ve reached out 3 times and have gotten no reply. scam. sc... See more

1 star is too much. No items ever sent , noone to contact, absolute scam ordered over a month ago and nothing!

Do not buy from this company. I have not received my purchase. They are not getting back to me about it. It has been 2 months. Do not recommend.

Never got my order nor got a response for a refund.

Never received order. Asked to be refunded or receive goods, never heard back. Scam.

I never got my order despite multiple attempts at contacting customer service. Total scam.

If I could give you no stars I would. You DID NOT REPLACE MY RING and also CHARGED me for a ring I DID NOT RECEIVE!!!!

never received my order, and never got a reply to my email about it/a refund. boo.