Miss Mary of Sweden Reviews 35,043

I must honestly say , I was somewhat dissapointed in the product. I ordered 2 times. The first time , the size that was reccommended to me , after using the Miss Mary sizeing chart (95C) was much too big. The second time, after returning the first order,(90B) fit better. I ended up keeping that one ( Lovely Lace) , but mainly because I'd worn it for a day. After the one day, I noticed the back of the bra riding up a bit, the front Band was beginning to fold horizontally, and the Straps were digging into my shoulders. Something I really didn't expect. These bras are obviously constructed, and sold for the woman with a heavier breast. After more adjusting, the fit seemed a bit better, and I wore the bra a few more days..and it's now in the wash. Delicate cycle, of course. I am curious to see how it's shape and elasticity hold up.
I am not convinced that this bra is worth what I paid for it.
In the advertisements I see constantly on YouTube , the bras sit perfectly and the breasts are beautifully well supported . Perhaps you could use some older, larger breasted models in the future, to avoid any confusion.
I also had alot of trouble finding the bras showcased in your YouTube ads, because, among other things, it seemed different names were used on the Website for some of the bras.
I think it would be also helpful if there were one or two location stores, where potential customers could go and try the bras on directly. This ordering and sending back of different styles and sizes just doesn't work well....(after sending the unwanted product back , I am still waiting for almost €200,00 refund, tying up my funds, which I really dont like.) maybe a pop-up store ???? At a pop-up, perhaps well schooled personell could be available. I'm sure that I'm not the only woman who would take advantage of this extra Service. And afterwards, for the next several years, I would know exactly what to re-order. And Miss Mary would get immeadiate Feedback on her products, from real customers...
I hope this was helpful.
I would be happy to hear back from your Service Department, but please no Artificial Intelligence answers. I find that very insulting.
Yours very Sincerly,
LuAnn Schömel

Had to pay $37.10 for customs charges before UPS would deliver my order. I paid for the order by credit card yet Miss Mary won't reimburse my card for this fee, they insist on an IBN (international banking number) which US banks don't normally provide. I'd have to request a special number and provide Miss Mary my direct deposit info which I don't feel comfortable doing. No answer at their US customer service phone number even though I'm calling at 10 am Central European Time (their time zone). Their Fauna bra is very pretty but the Fresh Bra is a bit minimizing and could use more fabric in the band under the breasts. Would not order again, just too much trouble to get a bra delivered that dosen't fit quite right.

It’s disgusting that I pay for delivery £3.50 then £4 20 to send it back. Will not order from you again

My parcel was delivered within the week of ordering. My bra fitted perfectly and was very good quality.

Ordered on Amazon as comes directly from the company and initially said arriving between the 5th and 7th of May, now saying at least the 12th of May!
Not acceptable as already waited 2 weeks from ordering! Don’t believe the date given and also they don’t reply to your emails! Annoying as a present and now too late!

It’s a lovely bra, very comfortable, little bit baggy round the cups.
Order your normal size, it does not run small

The range of bras was really good. I had reason to reach out to the customer service team and received outstanding attention, assistance & support. I would not hesitate in purchasing from them in future.

The web site was difficult to manage. It took my payment before I had the opportunity to enter a discount code.

I cannot fully rate the service as I am waiting for a refund. Free returns would be nice.

A,beautiful product! Excellent quality

Seamless ordering and delivery. Good communication and excellent product. Thank you.

Excellent customer service. A problem I had was resolved quickly. Very good quality merchandise. Highly recommend this company. Takes a bit of time to get here as coming from abroad.

Appalling fit despite having followed the measurement instructions to a t. It was like an industrial support garment. Then charged to return the item. No communication on return, still waiting for refund. Had expected better of the company and won’t be ordering again.

Terrible customer service. Would not recommend.

Arrived quickly. Lovely comfy bra, fitted well, gives lovely support.

Front-closure bras are very practical and one of my favorites, unfortunately some models have been discontinued.

Always a good service. Have brought many bras and in all colours. I have non wired as I've had breast cancer. Love yhe wider stripes as they support . My scars and back area. Thank you

The bralette is very pretty but I needed a size bigger