Mistertecno Reviews 1,512

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

MR TECHNO SCAM!!!!!!! Mr Techno is a FAKE company he always SCAMS people ...money is taken and items never arrive he will antagonise you and give you false hope that the item is on its way or months l... See more

Rated 1 out of 5 stars

Title: Mister Techno - Scam? My Order VOWBDAWRN done on 2020-10-13 for an amount of £353.55 via the MisterTechno platform has never been fulfilled or refunded! I am doing a lot of work... See more

Company replied

Rated 1 out of 5 stars

Mistertecno is a scam organization . I repeat this company isn’t functional . I placed an order since first week of July 2021, I’m here in 15th February 2022 with same complaint, till now there’s been... See more

Rated 1 out of 5 stars

This is my second review as this company is a disgrace. Somehow respond to people on here but no response to emails. No date confirming my refund and had my money for over 10months now!! Just t... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Mistertecno.com especializado en venta de producto de informática, telefonía, elettronica, juegos e muy más . Porque Elegir Mistertecno.Com Calidad de los productos. Un equipo de expertos selecciona los mejores productos del mercado europeo para garantizar la calidad y la innovación al precio más ventajoso. Siempre atento a las últimas tecnologías con productos originales y una garantía de 24 meses. MISTERTECNO garantiza la atención al cliente por correo electrónico o teléfono para guiarlo en la fase de precompra para elegir el producto más adecuado para sus necesidades. Garantía de devolución del dinero.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

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Rated 1 out of 5 stars

Disgusting

Order Reference RKEAUBYQJ

I am still waiting for my refund that I should have had over a month ago now, it’s honestly just pathetic what their doing.

Don’t buy from this fraud fest and don’t listen to their fake 5 star reviews either.

August 15, 2021
Mistertecno logo

Reply from Mistertecno

Thanks for reaching out, and we're truly sorry to hear that.
We can see that our team has been in touch via Email.
Hopefully, we'll be able to get this sorted for you as soon as we can.
Kindly get back to us in Email and we will surely follow up!
Thank you very much.
Regards

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Rated 1 out of 5 stars

UTTER LIARS

UTTER LIARS, CHEATS AND THEIVES, ORDERED A PS5 IN SEPTEMBER 2020, YES 2020!!!!! - STILL WAITING, EMAILS IGNORED, NO REFUND, NO EMAIL, NO GOODS, STILL FIGHTING TO GET TEH £440 I PAID - ABSOLUTELY DISGUSTING.

August 12, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardement in our service.
We are doing our best to speed this up.
Warm Regards

Rated 1 out of 5 stars

This is a scam website

This is a scam website. Ordered Xbox series x last October. No refund, no nothing. Liars and thieves.

August 11, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear Customer ,
Thank you for sharing your feedback, negative but constructive.I apologize
that we did not exceed your expectations for our online service .
Your comments have been discussed at length with our team and they will help further .
Warm Regards

Rated 1 out of 5 stars

Hello sorry to bother you I would like…

Hello sorry to bother you I would like to know if you are really one of the managers of mister techno?
Here I made an order on your site and I'm afraid to be scammed when an order made on your site command n ° AOHULYSHJ
made on 06/11/2021. Please note that I intend to reiterate this message every day without any concrete response from you. Sincerely, a dissatisfied customer

July 11, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello,
we regret the time for the refund did not meet your expectations.
Your time is important and we realize you expected our team to fix it without delay.
We thank you for your patience . There will be an email sent the moment the refund is prossesed.
Warm regards

Rated 1 out of 5 stars

6 MONTHS LATER… Thieves, Scammers, Cowboys

Absolutely disgusted been waiting for PS5 to arrive since March sent them countless Emails they told me that I would be getting a refund it would take up to 14 working days to arrive. 14 days came no refund. They then said they are having difficulties with their computers so the refund won’t be in by the 7.6.2021 I sent another email saying that I’m now taking legal action against them they sent me another Email claiming the refund would take place still but no date confirmed. I sent another Email asking what was going on although it’s obvious to me that they are Thieving scum at this point as their website has absolutely NO working phone number the Address is a FAKE dummy address located in the U.S when they claim they’re SPANISH their email is the ONLY legit contact information on their site Do NOT ORDER FROM THESE SCAMMERS,
COWBOYS, DON’T MAKE THE SAME MiSTAKE I DiD if I could I wouldn’t rate this company with any stars they don’t deserve to be roaming the 🌎 still

August 3, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Hi there,
Thanks for reaching out, and we're truly sorry to hear that. We can see that our team
has been in touch via Socials.
Hopefully, we'll be able to get this sorted for you as soon as we can.
Thank you very much.
Regards,

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Rated 1 out of 5 stars

Thieves, Scammers, Scum

AVOID THESE COWBOYS LIKE COVID-19, THEY LOOK LEGITIMATE BUT PROMISE A TRACKING NUMBER ON A DISPATCH NOT TO PROVIDE ONE AFTER 15 DAYS, ALL YOU RECEIVE ARE EMAILS ASKING FOR YOU TO WAIT 10 TO 15 DAYS FOR DELIVERY AND NO ITEM HAS EVER ARRIVES. ABSOLUTELY DISGUSTING SERVICE, SCAMMERS AND FRAUDSTERS. IF THERE WAS A VIRUS SWEEPING THE WORLD RIGHT NOW THAT COULD RID THE WORLD OF DISHONEST PEOPLE LIKE THESE THEN PLEASE LET IT BE SO.
AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

July 27, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Hello ,
We sincerely apologize for the recent retardement in our service.
We are doing our best to speed this up.
Warm Regards

Rated 1 out of 5 stars

Couple weeks later

Just reading some of the other reviews and everything is so true. They just don't sent what you ordered, even if u wait like 2 months extra and then when you cancel you get nothing.
Absolute scam tbh but just funny how desperate for money.

July 14, 2021
Mistertecno logo

Reply from Mistertecno


Hello ,
We sincerely apologize for the recent retardement in our service.
We are doing our best to speed this up.
Warm Regards

Rated 1 out of 5 stars

I don’t think I’m getting my money…

I don’t think I’m getting my money back. They don’t response to any emails and it has been months since I am due my refund

July 2, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Let me start by saying we're incredibly sorry for our teams delayed reply and we truly appreciate your patience.
We have been significantly busier than usual and are rapidly growing our team to meet this demand,
unfortunately,that has resulted in slower response times than we would like.
Our team is working around the clock to get back to everyone as quickly as possible, I hope you can understand.

Rated 1 out of 5 stars

Ps5 scam

Ordered a Ps5 in October never got it requested a refund they said they refunded me and I never received it and have the bank statements to prove it the company is a scam.My order number is TYJUFXXNV

June 29, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardement in our service.
We are doing our best to speed this up.
Warm Regards

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Rated 1 out of 5 stars

Total scam

Total scam, I did a order back in October for a Xbox asked for a refund in March when I had no Xbox turn up and I’m still waiting for a refund to this date

June 23, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hola ,
Nos disculpamos sinceramente por el retraso reciente en nuestro servicio.
Estamos haciendo todo lo posible para acelerar esto.
Un saludo

Rated 1 out of 5 stars

Update still no REFUND WARNING Don't…

Update still no REFUND WARNING Don't get caught out Like I did! I paid for a PlayStation 5 in October the full balance was taken in seconds. I waited until March then cancelled no refund within 14 days and an emailed me back in Spanish telling to contact my bank why? they took the money surely they could refund it back ? sadly not the case. This is a total con do not fall for it. I cant believe the site hasn't been taken down yet. I don't expect that mistertechno will ever refund MY money back to me to be honest. They are a despicable disgraceful outfit who have constantly lied and failed to deliver an order or a refund>DONT FALL FOR THIS SCAM CHECK ALL THE FAKE REVIEWS THEY ARE ALL FORM INDIA AND SPAIN

June 22, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Let me start by saying we're incredibly sorry for our teams delayed reply and we truly appreciate your patience.
We have been significantly busier than usual and are rapidly growing our team to meet this demand,
unfortunately,that has resulted in slower response times than we would like.
Our team is working around the clock to get back to everyone as quickly as possible, I hope you can understand.

Rated 1 out of 5 stars

NO REFUND AS PROMISED!!

No refund although was advised would be processed within 14 working days and now no response to emails
Very POOR experience, which now feels like they are withholding funds for an order they are unable to fulfil to either keep accruing interest or stop them going under financially - From a broke 20 year old ... SHAME ON THEM
Amazing how they can respond on here but no response to emails or contact forms. Refund promised on 29/04 and nothing further.......
Mistertecno respond to emails please before legal action is started

June 11, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardant in our service.
We are doing our best to speed this up.
Warm Regards

Rated 1 out of 5 stars

Let me make this 100% clear

Let me make this 100% clear. Mistertecho has NEVER sent me any refund!!! Although they claim to have refunded me! They have never even responded to an email or what’s app from me!! Only time they ever respond is when you leave bad feedback! STAY AWAY EVERYONE! YOU HAVE BEEN WARNED, THIS COMPANY WILL STEAL YOUR MONEY AND YOU WONT GET A THING!

June 3, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Dear customer,
we do not understand why you keep posting bad reviews. You were refunded. Also, we apologize once more for not being able to send you the console, as the demand exceeded our expectations.
King regards

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Rated 1 out of 5 stars

Fake shop, take money , send nothing's

Ordered an Xbox One x on 10.04.21 because it was in stock.
Five day later it's out of stock and as I'ved ask, they promise to ship it on 15.05 but I have preferred a refunds
We're the 22 and nothing happens

Paolo berlenghini is a scammer and I won't let it go. This will escalate I swear it

May 22, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear Customer,
Your order is canceled, as you wished.
Unfortunately, we do not do instant refunds.
Once you cancel, you will be full refunded up to 14 working days from the cancellation date.
Regards
Mister Tecno

Rated 1 out of 5 stars

Took my money never sent me my Xbox

I bought an Xbox Series X in October 2020 and have still not received it.

They charged my card immediately, ever since the order has been marked as "processing" in the account area on the website, I have never received any order updates or shipping notifications.

I have contacted them many times. To begin with they told me that it was delayed due to COVID. Now they are telling me that all the products have been shipped. I have requested a refund several times but have been ignored.

Based on all the other reviews here it seems clear this is a scam, they charged lots of people for Xbox and PS5 and didn't send them out. All the 5 star reviews look suspicious. Do not trust or buy from them.

May 7, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear customer,
Allow me to express my sincere apologies and the inconvenience caused .
This situation is certainly unusual and we are annoyed about this as much as you are.
I can understand that must make you feel upset and we will work toward fixing this situation for you .
Warm Regards

Rated 1 out of 5 stars

Only have 1 star because I can't give…

Edit;13th July 2021

Still no refund still no Xbox still no contact from this awful sham company. When will I be refunded..

Only have 1 star because I can't give less.

Worse than useless. Ordered an Xbox series X at end of November 2020, still no Xbox. Asked many times why have we not received...stuck in transit.... waited...nothing. eventually told nothing they can do we have to get a refund from my bank as for 4 months they have been unable to process refunds... Smells fishy...

I wonder if I'll receive a nice reply like the previous poster got 4 hours ago?

Peace out.

Edit:

I have emailed today, you will see an email with my name in the address. Not had a reply yet...very strange. Almost as if the list helpful message I've had from them was all because this is in public...well the wait goes on. I am having my refund Mistertecno, please read my reply email and sort it out.

Another edit!
3 days after first review and still no contact made by Mistertecno after they asked me too. Please do not us these scammers. My inclination is that all of the 5 stars are false.

Mistertecno will you reply and will you refund my money. Ive replied several times to you email already, ball in your court still!

ANOTHER EDIT MISTERTECNO

ITS AS IF YOU DONT WANT TO ANSWER OR GIVE ME MY MONEY OR PRODUCTS ISN'T IT? WILL ANYONE EVER ANSWER? ITS AMAZING READING AROUND SEVERAL SITES THEY DOUBT THE SITE IS EVEN REAL AS ITS ADDRESS IS A HAIRDRESSER! ODD....

Another day and no reply. This company is not real and are out for your money, the other reviews are fake and have been flagged to Trustpilot. Please no one but from this scam site!

April 26, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear Customer,
Thank you for taking the time to share your comments. We want to solve your problem,
but we cannot locate an account with your username.
Contact us via email.
If you have the order number associated with your account available, please confirm it when sending an email,
this will allow us to assist you and locate the exact account you are referring to.
I would also like to take this opportunity to apologize for any inconvenience caused.
Receive a cordial greeting

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Rated 1 out of 5 stars

I would give Zero stars if I could.

I would give Zero stars if I could.
Ordered an XBOX 1 with 2 games for my sons birthday, a month in advance, thinking that the items were in stock and would be there with time to spare.
After payment no further communication from MrTechno.
2 weeks later I asked what's happening.
1st reply was that everything has been dispatched and will be there soon.
I asked for tracking numbers.
2nd reply, not sent out yet but will be tomorrow.
3rd reply, not sent out as we haven't got any stock, this was 4 days before my sons birthday.
4th reply, a week after my sons birthday, we're sending your items now.
5th reply 2 days later, here's the tracking number with FedEx.
3 days later the items were still in Italy.
Finally, almost 3 weeks after my sons birthday, 2 months after I paid for the items, the FedEx driver left the badly packaged items on my sons doorstep at 0710, signed the delivery chit himself, and left.
Avoid this company at all costs.

April 20, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardant in our service.
We are doing our best to speed this up.
Thank you for sharing your feedback, negative but constructive.We apologize that we did not exceed your expectations for our online service .
Your comments have been discussed at length with our team to ensure better quality in our services . So sorry that the estimated delivery time was a bit longer than it usually is due to the current measures.
Warm Regards

Rated 1 out of 5 stars

This website is a scam

This website is a scam, I pre ordered a ps5 since September and never got it until now, so I canceled my order on their website and asked for a refund but they claim that for some mystical error they can't send me my money back and that I should ask my bank instead!? I don't know how this scam website is still online doing their illegal business but an advise for you is to stay as far from it as you can. As for me I will have to do legal action to get my money back. Also I don't get any reply via e-mail when contacting them. So please refer me an e-mail adress that they will reply from? Not that I'll expect a reply...

User account name: Patrick SHEEHAN

n°AERGJSNAU

April 15, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear Customer,
Thank you for taking the time to share your comments. We want to solve your problem,
but we cannot locate an account with your username.
Contact us via email.
If you have the order number associated with your account available, please confirm it when sending an email,
this will allow us to assist you and locate the exact account you are referring to.
I would also like to take this opportunity to apologize for any inconvenience caused.
Receive a cordial greeting

Rated 4 out of 5 stars

I still haven't received my ps5 can you…

I still haven't received my ps5 can you tell me when I'll receive it ? ZKUGGOPFY

April 7, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Dear customer,
thank you for posting your experience, clearly we want to clarify that the waiting times for a delivery are not always long.
It also depends on the type of product you buy, and if it is a very popular product, obviously it has lead times.
longer delivery, it all depends on the turnout of purchases.
Sincerely

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