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Rated 5 out of 5 stars

I have revived a text but seems you are an Italian company I take it as a phishing scam: Your package was undelivered several times on December 16, 2022 due to address anomalies, pls change the delive... See more

Rated 1 out of 5 stars

Dreadful experience. I ordered 2 banners Nov 24. Only one banner was packaged and since then MLk have shown no interest and failed to acknowledge any of my communication. Avoud this company at al... See more

Company replied

Rated 1 out of 5 stars

Scam text from spammer claiming to be MLK? "Your package has been wrongly addressed and has not been delivered many times on December 27, 2022, pls change the delivery address... Web link" !!!... See more

Company replied

Company details

  1. Courier and Delivery Service

Written by the company

MLK Deliveries è una società del gruppo Poste Italiane nata dalla joint venture tra Poste Italiane e Milkman. La mission è di combinare la tecnologia Milkman con il network senza rivali di Poste Italiane, implementando servizi di consegna programmata: scheduled delivery, same-day delivery e grocery delivery. Le opzioni di consegna a valore aggiunto di MLK Deliveries offrono ai destinatari una user experience inedita nell’attuale panorama logistico italiano. Gli utenti finali, infatti, non solo possono scegliere liberamente quando ricevere la propria spedizione ma, interagendo con la pagina di tracking, sono abilitati alla riprogrammazione dell’appuntamento, al cambio di indirizzo, alla segnalazione di orari di portinerie/attività commerciali, alla consultazione in tempo reale dell’orario stimato di arrivo. L’invio di sms/e-mail li tiene aggiornati su tutte le fasi più importanti, inclusa l’imminente consegna e negli ultimi minuti è addirittura possibile seguire il furgone sulla mappa della città. L’esperienza si conclude con la possibilità di valutare la spedizione e lasciare note e suggerimenti che permettono a MLK di migliorare costantemente il servizio. È inoltre possibile consultare una Proof Of Delivery digitale.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6K reviews

5-star
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3-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dreadful experience

Dreadful experience.
I ordered 2 banners Nov 24. Only one banner was packaged and since then MLk have shown no interest and failed to acknowledge any of my communication. Avoud this company at all costs.

November 28, 2024
Unprompted review
MLK Deliveries logo

Reply from MLK Deliveries

Good morning,
thank you for your feedback.
In order to get the proper assistance, please send your communication to our official support channels at the link https://www.poste.it/assistenza.html (proving the tracking number).
Kind regards

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Rated 1 out of 5 stars

Worst possible delivery company

Worst possible delivery company

They are announcing random delivery times, two deliveries in a row that they are messing up. Announcing delivery in the morning 10-13 and then saying that they tried a delivery late afternoon (19:22) without success. Last week they passed one day late after announcing the delivery all afternoon and left the package of fresh vegetables/fruits lying in the courtyard on the next day. Avoid it as much as you can.

September 21, 2023
Unprompted review
MLK Deliveries logo

Reply from MLK Deliveries

Good morning,
would you mind indicating your order number and the tracking number?
We will then be able to provide the proper assistance.
Looking forward to hearing from you soon.
Kind regards

Rated 1 out of 5 stars

Scam text from spammer claiming to be MLK

Scam text from spammer claiming to be MLK?

"Your package has been wrongly addressed and has not been delivered many times on December 27, 2022, pls change the delivery address...
Web link"
!!!DONT CLICK ON THE LINK!!!

I am not awaiting a delivery or have any tracking number to say so.... and had been in all day and no one called?

December 27, 2022
Unprompted review
MLK Deliveries logo

Reply from MLK Deliveries

Buongiorno,
gentilmente potrebbe indicarci il numero d’ordine e di tracking in modo da poterLe dare assistenza?
Restiamo in attesa di un Suo cortese riscontro.
Cordiali saluti

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Rated 5 out of 5 stars

Scam text uk

I have revived a text but seems you are an Italian company I take it as a phishing scam: Your package was undelivered several times on December 16, 2022 due to address anomalies, pls change the delivery address

December 16, 2022
Unprompted review
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Rated 2 out of 5 stars

Please

Please, I would like to know the status of the shipping as since a couple of days your tracking page it's demanding the ship date forward, this happens every day. As the package contains valuable stuffs I would kindly need to understand what's happening.

Can you unblock me from this embarrassing situation?

Thanks

Editing 1

Ok, it isn't arrived neither today, can you tell me what's happening?

December 1, 2021
Unprompted review
MLK Deliveries logo

Reply from MLK Deliveries

Good morning,
your order arrived this morning in our warehouse in Milan.
For this reason it was not possible to proceed with the delivery in recent days.
Delivery is scheduled for tomorrow at 9 am-7pm.
Yours sincerely

----------------------------

Good morning,
your delivery is arriving in a few minutes!
Follow the next stages in our tracking page.
Yours sincerely

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Rated 5 out of 5 stars

Amazing Service and flexibility

Amazing Service and flexibility. They are managing my items perfectly and hold and store them for me till the right moment for me to receive them. Can’t live without ! Congrats !

September 9, 2019
Unprompted review

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