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Rated 1 out of 5 stars

Ordered goods. Never arrived. Pictures of where delivered is not my property. Package delivered by EVRI. NOT had a problem with either before. NEVER use again. I have sent them pictures of my proper... See more

Rated 1 out of 5 stars

I returned an item many ago and still haven't received a refund, I used their contact form multiple times but haven't got any responses

Rated 1 out of 5 stars

I bought an Olixar Universal Stylus Pen in June 2024 from Mobile Fun. I have just tried to make a Warranty claim, but Mobile Fun went into liquidation, and won't honour the claim. Strangely, Mobile F... See more

Rated 1 out of 5 stars

I have been trying to return an item, but the company refuses to send me shipping instructions and a shipping label. I have sent several e-mails, but they do not respond. Why don't they publish a phon... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Dedicated specialists in providing quality technology accessories around the world.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Buy from here.

It may be expensive but you are definitely getting your moneys worth. Screen protectors are brilliant even biometrics work. Really reccomend buying from here.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bad service

I ordered 3 iPhone cases in January. Unfortunately one of them was wrong model and my fault. Got in touch with them and ask me to send it back n they will send me a replacement. I got emailed that they received the return. But no response about the response so far. I emailed them twice but no answer.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST

Ordered goods. Never arrived. Pictures of where delivered is not my property. Package delivered by EVRI. NOT had a problem with either before. NEVER use again. I have sent them pictures of my property different to evri picture. Different floor colour .

February 4, 2025
Unprompted review
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Rated 1 out of 5 stars

bought an Olixar Universal Stylus Pen…

I bought an Olixar Universal Stylus Pen in June 2024 from Mobile Fun. I have just tried to make a Warranty claim, but Mobile Fun went into liquidation, and won't honour the claim. Strangely, Mobile Fun and Olixar are still trading......
Steer clear, NOT a company to buy from.

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Tired of this...

I made an order and this time, unfortunately, it did not arrive. I contacted them after receiving the email asking me to put a review of the items in their website. I explained the situation and was told to wait until 30 days had passed and contact them again then if still in the same situation.

30 days later I contacted them, support was quite active and they proposed to send it again via DHL which I accepted as I have been waiting for it since a while.

Then the nightmare started as DHL doesn't do its job, pretends to pass or just doesn't (delivery dates don't seem to matter to them). After four scheduled delivery attempts from DHL (even confirmed by the person responsible for the ticket I created) I haven't received anything. I already took 2 full days off work and had to reschedule the other two.

I contacted twice mobilefun support asking to get refunded because at this point I am really tired of this and no reply.

It is MobileFun responsibility to make sure their "partners" do their job

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Order not receieved

My initial order did not arrive, there is no contact number kist email. They daod wait a further 2 weeks if it doesn't arrive email them again. I did, and they issued a replacement order straight away, amd it arrived 2 days later. Was concerned at 1st but they followed through and I got my order that I really love. My clear plastic phone case.

February 2, 2024
Unprompted review
Rated 2 out of 5 stars

Had a very frustrating experience this…

Had a very frustrating experience this time round. Have used them prior and found to be very good. I orederd I ordered 1 x Zizo Bolt tough Black Case for iphone 13 max order #1-1-1-01782307 and Recived with no issue. Two family members saw my new case and wanted one aswell. I then went an ordered:

Amount: -29.98 Zizo Bolt tough BLUE Case for iphone 13 max with 24hr delivery £29.98

Amount: -19.98 Zizo Bolt tough Black Case for iphone 13 max

Neither of the above did i receive an email or any deleivery confirmation. Exchanging emails with the compnay i managed to get the izo Bolt tough BLUE Case for iphone 13 max deleivered after a week - and still had to pay the 24hr deleivery - you did not post it for 7 days, I have yet to receive the second Zizo Bolt tough Black Case for iphone 13 max.

My bank have advised to me to claim via the small claims court which will add a further £30 to the situation. Will update how i get on.
UPDATE 16 OCT 2023 - Bank attempting to charge back the £19.99 - will update!

September 30, 2023
Unprompted review
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Rated 1 out of 5 stars

CHEAP TACKY CRAP

This company needs to change their name as there is NO FUN in dealing with them. The case I received to "Protect" my phone as the advert claimed had no front cover and was not as advertised. HOW can a phone be protected when the screen is not covered? I was sent a cheap tacky case that would have cost pennies to produce. They are also ignorant and arrogant and have no interest whatsoever in customer care. To achieve reviews as bad as this takes effort and is by design but don't take my word for it look at these reviews and check them out on Companies House - is free and available to anyone. Look at the loss in sales and how rapidly they are going downhill. I doubt they will last 12 months so save your money - BUY ELSEWHERE

August 29, 2023
Unprompted review
Rated 1 out of 5 stars

Should have read the reviews…

I really should have read the reviews before ordering. Ordered a phone cover 20+ days ago and have not received it yet. Company have ignored emails. Do yourself a favour and order from a more reliable company

January 31, 2023
Unprompted review
Rated 3 out of 5 stars

Phone case & screen protector

A reasonable product but somewhat expensive which resticts my marking

April 3, 2022
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Hello Andrew,
We appreciate your feedback, as we are always looking for new ways to improve/develop our products & their quality.

If you wished to get into contact with our Customer Service Team about this you can do so by filling out this online form https://mobilefun.wufoo.com/forms/r63mnj806ta2wz/ or emailing directly at customer.service@mobilefun.co.uk with the subject line reading MobileFunAdvisor2000 & details of your recent order.

We apologise that this item hasn't lived up to its purpose correctly but we hope we can resolve this promptly.

Thank you again for the feedback, it is greatly appreciated
MobileFun

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Rated 1 out of 5 stars

Not honest with customers

They only put positive reviews on their website. I have had a couple of poor experiences with them lately and left 2 honest reviews but they have not published any of them

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

Currently not delivered yet.

Currently not delivered yet.

Terrible service from DHL

They didn't even call when they came for the delivery and they just stick on the front door the "Avis de passage"

I payed extra to have the quick delivery and at the end it will be probably delivered after 4 days as was the regular service

December 21, 2019
Unprompted review
Rated 1 out of 5 stars

I have been trying to return an item

I have been trying to return an item, but the company refuses to send me shipping instructions and a shipping label. I have sent several e-mails, but they do not respond. Why don't they publish a phone number? I would recommend avoid doing business with this non responsive company, it it obvious they will rip you off!

August 24, 2019
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Hi,

Our french CR can not handle US orders sadly but we suggest you to check this link : https://www.mobilefun.com/help/

If your product is "as new", there is absolutely no reason we refuse it. We will of course share this issue with our main CR department and someone will help you very soon.

Kind regards,

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