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Rated 1 out of 5 stars

Ordered goods. Never arrived. Pictures of where delivered is not my property. Package delivered by EVRI. NOT had a problem with either before. NEVER use again. I have sent them pictures of my proper... See more

Rated 1 out of 5 stars

I returned an item many ago and still haven't received a refund, I used their contact form multiple times but haven't got any responses

Rated 1 out of 5 stars

I bought an Olixar Universal Stylus Pen in June 2024 from Mobile Fun. I have just tried to make a Warranty claim, but Mobile Fun went into liquidation, and won't honour the claim. Strangely, Mobile F... See more

Rated 1 out of 5 stars

I have been trying to return an item, but the company refuses to send me shipping instructions and a shipping label. I have sent several e-mails, but they do not respond. Why don't they publish a phon... See more

Company replied

Company details

  1. Cell Phone Accessory Store

Written by the company

Dedicated specialists in providing quality technology accessories around the world.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

un article manquant

October 11, 2017
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Bonjour,

Votre commande concerne 3 article et le 3ème était et est toujours bien indiqué à l'heure actuelle comme étant en précommande, il sera donc expédié ultérieurement sans surcoût, un email automatisé vous en avertira.

A tout moment, si le délai est trop long ou que vous ne souhaitez pas attendre, nous pouvons échanger / annuler votre commande sur simple demande de votre part.

N'hésitez pas à contacter notre SAV soit par email à serviceclientele@mobilefun.fr, soit par téléphone au 01 46 66 37 09.

Nous restons dans tous les cas à votre écoute.

Cordialement,

Rated 1 out of 5 stars

No words..

No words... I have bought a product for mac on February 02 and still at this time, August 20, I haven't received the product and not even the pay back.. unbelievable ..

August 20, 2017
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Hi Sir,

We sincerely apologize for this sad situation. As we can see, the item you bought few months ago has been discontinued, we can not receive it anymore by our suppliers. Normally, you are supposed to receive our automatical emails directly into your inbox, but maybe they gone directly in you spams. They ask if you want an exchange or a full refund, we guess you did not receive them. Our customer support will immediately refund you with PayPal the full amount paid.

Do not hesitate to contact us if you have any questions, by email (serviceclientele@mobilefun.fr) or by phone (01 46 66 37 09).

Best regards,

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Rated 2 out of 5 stars

poor quality goods

To MobileFun.fr Confirmation
I HAVE RECEIVED MY ORDER.
THE SCREEN PROTECTOR PLASTICS ARE UNACCEPTABLE ...THEY ARE A JOKE !

SURE THEY APPROXIMATE THE BLACKBERRY PRIVAT SCREEN AREA BUT THE CUT OUTS AT THE
TOP DO NOT CORRESPOND WITH THE BLACKBERRY FORMAT, THE PLASTIC IS OPAQUE AND NOT
CLEAR AND THE SIDES OF THE THE PLASTIC PEEL OFF BECAUSE THEY DO NOT DEAL WITH
THE BEND OF THE BLACKBERRY PRIVAT SCREEN.
THE OTHER ITEMS IN THE PACKAGE ARE GENERIC AND SO ARE LOW QUALITY OK BUT THIS
MOST IMPORTANT ITEM IS NOT FIT FOR PURPOSE.

DAVID LOWE

June 4, 2016
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Hi,

We apologize for this problem, please make sure our customer service will contact you as soon as possible to solve this situation.

Best regards,

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Rated 1 out of 5 stars

Poor Delivery

Delivery by DHL very poor! I paid the extra for 24 hr delivery which took 2.5 days. Client NOT happy.

April 26, 2014
Unprompted review
Mobile Fun logo

Reply from Mobile Fun

Hi,

You ordered on 23th and the package was shipped the same day by our team. It was delivered on 25th. Usualy the delivery takes 24h minimum but rarely it can take more time, passed 48H, we take every action to compensate the delay. So, our customer service did the necesarry to compensate you.

Most Kindly

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Rated 5 out of 5 stars

Parfait!

Blazing fast delivery (ordered at 4 pm, item was delivered at 6:30 pm and I received it at 10:00 am following day). Great product, quality.

June 6, 2013
Unprompted review
Rated 4 out of 5 stars

Super speed.

The products were sent to me the very day I ordered them, and got here the day after.
Yet, if I live in France and order in the french site, I probably don't want an English power supply, and if the voice message of the reference person in France is full up...

March 22, 2013
Unprompted review
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