Mobiworkx Reviews 129

TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website and user experience, frequently encountering issues with logging in and accessing surveys. Customers reported that the website often crashed, and surveys were either unavailable or closed immediately upon opening, making it difficult to complete tasks. Some people were dissatisfied with the service, mentioning problems with payment processing and the inability to receive rewards. Reviewers also noted a decrease in the number of available surveys and changes to the minimum cashout amount, which made it harder to earn. However, some customers also mentioned receiving payments and airtime, and found the platform to be a legitimate way to earn money.

What people talk about most

Website

Reviewers express strong dissatisfaction with the website. Many customers report persistent login issues,... See more

User experience

Reviewers highlight negative aspects of user experience, particularly regarding survey availability and login... See more

Payment

People report ambiguous experiences with payment. Many reviewers praise the company, stating they received... See more

Application

Customers had ambiguous experiences with the app. Some users praise it, highlighting that payments reflect... See more

Service

Customers consistently note negative experiences with service. Many reviewers express disappointment with... See more

Based on these reviews

Rated 3 out of 5 stars

I would have put 5 stars if it was good like days before now you do bring more survey and say its now closed out of 5 survey you will get zero please fix this, lam not enjoying it like before

Company replied

Rated 3 out of 5 stars

Sins they upgrade the sistem I don't get much surveys, and when I finally find surveys most of the time I'm being disqualified after some questions

Company replied

Rated 1 out of 5 stars

Mobiworkx has been bad since they upgraded their site and now it has gotten worse. There's hardly any survey to answer and worse, you can't even login into your account once they log you out. For week... See more

Company replied

Rated 1 out of 5 stars

Two days after site upgrade I steuggled and ended up closing account, after a while i decoded to request reactivation of mt qccount they ignored me yet the reason to close was surveys that wouldnt... See more

Company replied


Company details

  1. Market Researcher
  2. Media Company

About Mobiworkx

Written by the company

Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!

Sign-up is completely FREE!

SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.

Sign-in to your member account to view your available surveys.

Take care to provide thoughtful answers and make sure you complete the entire survey.

REWARDS

After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

129 reviews

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Rated 4 out of 5 stars

Great site and good service

Great site and good service, one of the few legit survey sites. But I recommend that surveys should be given out at least weekly.👍💯😎😁

December 2, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Great to hear that you love being part of the LifePoints community. You've just put a huge smile on our face!

Rated 1 out of 5 stars

Im nearing cashout again

Im nearing cashout again. Now i cant click on new surveys. Does it mean im blocked

November 12, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

So sorry to hear that you were not happy with your experience. Please submit a new ticket to our Help Desk and let us make things right.

Rated 1 out of 5 stars

No payouts , no customer service

Requested a pay out : 575274205 on
2024-07-10 13:47 and still no payment of refund to my account . Have written to customer support after waiting more than a month and several further times without any reply or even acknowledgement of receiving the emails. Had successful payouts in the past but obviously they have halted payouts but still publish surveys to complete . Just to warn other prospective people that you will waste your time without receiving the rewards.

EDIT :More than a week later after reading and replying to this review and still no correction or payout from them

July 10, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We are very sorry to hear that our response did not live up to your expectations.
Once again we do apologize for any inconvenience caused by the issue reported. We do strive to improve our platform and surveys constantly so that our members have the best experience possible.
Contributions like yours help us serve our members better and improve LifePoints. Thank you!

Rated 1 out of 5 stars

Don't waste your precious time

Don't waste your precious time, these guys are bunch of liars, find better thing to do with your time and data

October 30, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for letting us know how you feel. Hearing from our members helps us to grow so we can provide the best support.

Rated 4 out of 5 stars

I have been a happy member of…

I have been a happy member of morbiworkx for a long time now.However,I'm a little worried at the rate at which they send out payouts. In the past it never took too long but nowadays it takes up to a week.Kindly morbiworkx check on that!

October 9, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We appreciate your feedback.  Hearing about your experience helps us learn and improve ourselves.

Rated 1 out of 5 stars

i redeemed my points for airtime on the 04th of septmber but nothing received

i redeemed my points for airtime on the 04/09/2024 and to date i have not received my airtime, what a disappoitement!!! i'm also participating in other surveys and i redeem my points and it takes 2 days to be refunde.. it's been a month since i've been waiting for my airtime.. what is going on seems like a scam!!!!

Thank you Mobiworkx i got my airtime, this is how i know you guys!! Thank you

this is the ticket number: 93213

September 4, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hearing from you helps us grow in the right direction and learn from our mistakes. Thank you for taking the time to provide your feedback!

Rated 4 out of 5 stars

COMPLAIN ON REWARD REDEMPTION

I have been trying to redeem my credit and MobiWorkx has been refunding my rewards back to into my account. Will like to know what is happening, why is my phone number not been credited . This just repeated itself today 17/09/2024. How can this be rectified

My Airtime has been credited to my phone, thanks MobiWorkx for the prompt response

September 17, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We appreciate your feedback and kind words.  So glad we were able to help!

Rated 5 out of 5 stars

I have been a panelist for years…

I have been a panelist for years without any issue regarding surveys or payout. But in 2024,i seem unable to redeem my payout request of airtime. On 24/05/2024,my payout was not sent nor was my account refunded. Several attempts were made by me to lodge complaints but I couldn't get any feed back,then on 05/09/2024 another payout was deducted and am yet to get it. I tried again to complain but there is no response either by mail or zendesk. Pls what's going on?

UPDATE!
I have been credited with my rewards and the previous reward refunded back to my dashboard by Mobiworkx on the 12th of Sept 2024. I got a response and the issue was rectified and resolved. Thanks a lot I really appreciate your response.

September 5, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for letting us know! We're happy we could help!

Rated 3 out of 5 stars

PayPal rewards issue

I've been doing mobiworkx surveys since 4years ago and it was good BUT this time it's like they don't want to pay me my rewards. It's been two weeks and I've logged complains to them but still no payment was made to my PayPal account. After raising the threshold to withdraw, I still made it to 12.5 and yet now I'm begging for my payment 😭. They said 5business days but now it's been more than 10. I don't know what to do. Help!.

September 3, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for your feedback.  We apologize we didn't live up to your expectations and promise to keep trying to do better. Please submit a new Help Desk ticket and let us prove we can do better!

Rated 5 out of 5 stars

The best survey site.

It's been over 2 years since I joined mobiworkx and the experience has been really great. The support team is very active, they've always resolved issues I've encountered.

August 23, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you so much for your kind words! We are thrilled to hear that your experience with MobiWorkX has been positive and that our support team has been able to assist you effectively. If you ever have more feedback or need further assistance, don’t hesitate to reach out. Here’s to many more successful years together!

Rated 5 out of 5 stars

More surveys required

Hey,
Am happy to undertake your surveys but they've been very few on my side. Is there a way i could receive atleast one per day?

August 9, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

It appears you are missing approximately 60% of your survey opportunities. Please ensure that all communication options (e.g., SMS and Push) are enabled on your Profiler page under the Communication category. Additionally, consider adding https://mobiworkx.com/Account/Login to your phone’s home screen and regularly check the Surveys page for available opportunities.

We encourage you to sign in to your MobiWorkX account and submit a ticket through the Help Center if you need further assistance.

Rated 4 out of 5 stars

Always faced out of survey

Over a month now I have not been able to do the surveys with out being faced out for one reason or the other. I will appreciate the reason I'm always removed from partaking in surveys.

July 29, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

To address your concerns, please sign in to your MobiWorkX account and submit a ticket through the Help Center. We are unable to access your account information through this TrustPilot review.

Rated 5 out of 5 stars

Great improvement!

Thankyou Mobiworkx for listening to our complaints and improving. You guys are the best👍

August 3, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We appreciate your feedback.  Hearing about your experience helps us learn and improve ourselves.

Rated 3 out of 5 stars

i have a problem with the email address…

i have a problem with the email address i enlisted to receive payments to, meaning i cant seem to access that email, thus i am unable to approve the payment sent from mobiworkx, so i would like to know how can i reverse the payment that i sent to that particular email address?

July 29, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for reaching out and sharing your concern. We understand the difficulty you're experiencing with the email address used for payment and the challenges this presents in accessing your payment from MobiWorkX.

To resolve this issue, please contact our customer support team directly by submitting a support ticket at https://mobiworkx.zendesk.com/hc/en-us/requests/new. Provide details about the issue, including the email address in question and any relevant transaction information, so that we can assist you effectively.

Rated 5 out of 5 stars

Very quick problem solve

I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual generic reply and expecting it to however many working days etc. They resolved it that same afternoon. Thank you.

July 18, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for sharing your experience with us. We are sorry to hear about the initial technical difficulties you encountered with receiving the OTP via SMS. Technical issues can be frustrating, and we apologise for any inconvenience caused during this process.

We are glad to hear that our support team was able to resolve the issue promptly for you that same afternoon. Providing efficient and effective support is a priority for us, and we appreciate your patience while we worked to address the problem.

Rated 4 out of 5 stars

Mobiworkx is Legit

Mobiworkx is the first survey platform I've used that actually paid me. Their surveys are very easy and pay is equivalent to the task unlike other platform that takes much of your time with very low pay.

My only issue with them is that I rarely receive surveys sometimes it takes 2 to 3 weeks to have enough survey that ends you just $4.

Best beside that, every thing else is very okay.

July 24, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for sharing your experience! We are thrilled to hear that you find MobiWorkX legitimate and that you appreciate our straightforward survey tasks that offer fair compensation. We strive to ensure that your time spent on our platform is rewarding and worth your while.

We understand your concern about the frequency of surveys. We continuously work to improve and expand our survey opportunities to provide more consistent earning potential for our users. Your feedback regarding this matter is valuable to us as it helps us make necessary adjustments to better serve you.

Rated 1 out of 5 stars

I was getting a lot of surveys and was…

I was getting a lot of surveys and was able to reach $12.25 only left with $0.25 to cash out, that's when rhe nightmare started. Everytime I try to log in the app it opens to a survey qualifying question that when I choose and press next it does not go further and I have sent multiple emails but they are not resolving my issue and its been a months now. I'm unable to complete any other survey because there's a survey that seems to be stuck it does not work hence I cannot cancel it. Help

July 17, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We understand your frustration with the survey qualifying question. We've identified the technical issue and are dedicated to implementing a fix within the next 24 hours. Thank you for your patience as we work to resolve this matter for you.

Rated 2 out of 5 stars

Haven't received my payout in my paypal

It has been almost two month since,i have been waiting for mmy payout.I have never had this problem its my first time

May 29, 2024
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Your support request was logged on June 8th, and our Help Centre agent successfully retrieved your payment URL from our rewards partner, re-sending it to you on June 19th.

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