Molequin Reviews 98

The band I ordered was out of stock, Molequin reached out immediately, I suggested an alternate band and they acted on it immediately without an additional upcharge. I love the new band!

I loved the watch case I ordered from Molequin. The product looks to be of the highest quality and my watch collection looks great in it.

It was exceptionally easy to order the product and the delivery was super quick and efficient.

Everything went great!
The strap was sent quickly, the shipment took only a few days to be delivered, the quality is beyond my expectations and the color matches my watch perfectly!
Will definitely order more straps in the future ;-)

Quality product, fast service!

Avoid the hassle and shop elsewhere. I placed a “made to order” strap and, each time I followed up, I was given a new expected date. The delivery timeline keeps getting pushed back by months. And after all that, they have the poor customer service and poor judgment of asking for fees instead of waiving them. Just go somewhere else.

When many brands offer similar products, reliability matters. Repeated delays like this are how companies lose customers and go out of business.

You even didn‘t give me an answer, your sizing guide was not correct and that‘s why you made me order wrong, plus i had to pay 15€ for the return!!!! Now i am waiting for my money back. I am not happy at all..

Great quality, fast shipping, you get what you pay for.

Still have not received my product. No response from seller or delivery service. Will likely ask for refund

I ordered a watchband but didn't like the color at arrival, it's always difficult to see the right color on a webpage picture. I returned the delivery and got refunded immediatly.
I find this very important, i will order again in future

I now use this company for all my made to order straps, the quality of the straps and attention to detail is excellent. As is there great service in making a strap to your requirements.

Prompt service and excellent communication with regular updates on delivery progress. The product is very nice.

Thank you 🙏
You have amazing products
I love them

Hello,

I am not satisfied with the parcel tracking process, nor with the performance of your delivery service, nor with the delivery time.
In addition, the tracking method requires us to download an application that I have no use for, which I consider an unnecessary constraint.

These issues are not acceptable and require, at the very least, a clear explanation from your side as well as a prompt improvement of your service.

I remain awaiting your response.

Kind regards,

Great quality! Great colours! Great service!

It was a great shopping experience with a very nice array of products to choose from. Customer service is top notch.

Nice staps. But the quality doesn't match the price in my opinion. After a few uses, the starp started to fall apart. Tried to contact customer service. No help or interest in the problem. I won't order again easily. I contacted customer service many times. Without respond.

Great quality!

I cannot praise this company enough. Fantastic communication and service. And the quality of the bracelet and storage case are unmatched. They will go above and beyond to ensure client satisfaction is well above expectation. Everything is old school perfect. Will be sure to come again.