MOM Canada 

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Rated 5 out of 5 stars

Amazing customer service! Even though my package came later than when it said it would. There was constant communication and follow up from the team. They apologized and did everything they could to m... See more

Rated 1 out of 5 stars

Placed order on Nov 16, 2022. Followed up multiple times via email and online contact form. Received a reply on Nov 29 saying that tracking and order would be sent on Nov 30th. Now December 5th... See more

Rated 1 out of 5 stars

DO NOT SEND YOUR MONEY TO THIS COMPANY MomCanada used to be an excellent and trustworthy business but I believe this website has now been hacked or whoever took over the business is robbin... See more

Rated 5 out of 5 stars

MOM is awesome! They have a wide selection of products from flower to edibles to self-care and also shrooms! It truly is a one stop shop. Deliveries are super fast and reliable as well. You can choose... See more

Company details

  1. Herbal Medicine Store

Written by the company

We are an online marijuana dispensary based in Vancouver, B.C. that offers hard-to-find strains, high quality extracts, powerful edibles from a wide variety of cannabis products Canada has to offer. Your security and privacy is our top priority. We provide discreet delivery of premium cannabis products and the convenience of buying weed online so you can enjoy the full benefits of medical marijuana without leaving the safety and comfort of your own home. We have delivered thousands of orders to customers all over Canada, since 2010 - making us the oldest and most trusted mail order marijuana in Canada.


Contact info

All reviews

(167)

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Rated 3 out of 5 stars

Strange Email Updates

While I was still shopping, using my phone to navigated the website, I received multiple emails from MOM that there was product left in my cart, as if I had placed items in my cart and left the site. It was very bizarre and confusing. The emails came one after another. I did have a question about the payment process. I received an email reply within one business day and they were able to clearly answer my question.

January 25, 2022
MOM Canada logo

Reply from MOM Canada

Sorry for that. We do have updates since many people forget to pay (days even weeks). Then they are mad that the particular product we had on their order sold out. So we try and update the best we can until payment is accepted. Hope that helps!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Even though my package came later than when it said it would. There was constant communication and follow up from the team. They apologized and did everything they could to make it right, including following up with Canada post and offering me a freebie. They could’ve easily said too bad and done nothing, especially since it was such a busy time! Will be ordering from them again!

January 13, 2022
Rated 5 out of 5 stars

WOW Again

As always great selection, amazing delivery and products at a great price.

January 12, 2022
Rated 5 out of 5 stars

This is my favourite online dispensary

This is my favourite online dispensary. I enjoy both the selection of products and accuracy in service which are top quality. I have been a customer for a few years now and order almost monthly and have never been disappointed in the quality of the products. I am an extremely happy repeat customer.

January 12, 2022
Rated 5 out of 5 stars

First Class!

Always great to deal with Mom Canada! Fantastic products, quick shipping and helpful service. Would highly recommend!

December 8, 2021
Rated 4 out of 5 stars

Great company

I am very happy to report that I was given a credit for my recent purchase of truffles that were smashed. Great company that stands behind their products!

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Really satisfied

Received my order is a timely fashion, exactly what I ordered. Have yet to try what I ordered but looks high quality.

November 20, 2021
Rated 5 out of 5 stars

DELIVERY

This is my first time ordering from MOM Canada. I was very impressed by the speed at which they processed my order and got my Gummies to me.

November 10, 2021

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