Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more
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Bonnie was very friendly and very clear…
Bonnie was very friendly and very clear in speaking. She quickly answered any questions I had.
Easy to work with and understand
Easy to work with and understand. Spoke clearly
The service is phenomenal
The service is phenomenal. My project was finished in a timely manner and the loan terms with the promotional period can’t be beat. Jennifer thank you for checking in on me and answering all my questions.
Got a loan permit was not approved…
Got a loan permit was not approved licensed contractor said funds were never sent.momnt tells me I have to deal with contractor I requested when the funds were sent about 3 weeks ago. Nothing yet I was approved in October 2024 and still paying on something I do not have.i have called and explained the situation and no clear answer.
The associate answered all my questions…
The associate answered all my questions with clear and understandable answers.
Bonnie was friendly and professional
Bonnie was friendly and professional. I enjoyed the experience!
Bonnie was clear and concise when…
Bonnie was clear and concise when performing my account verifications.
Momnt.com was very helpful in providing…
Momnt.com was very helpful in providing me fast financial support when my HVAC system went out prior to a snowstorm arriving in a couple a days. I applied for the loan and got a response back in 10 minutes. The customer service team (Boney) called me the next morning to go over the loan and answer any questions that I had. She was professional, courteous and actually listen as I ask my questions. I’m glad they were able to help me in my time of need.
Fatima was above and beyond on the call…
Fatima was above and beyond on the call today.
She was great at providing me with the information that was needed.
Many thanks to Fatima
Bonnie was great
Bonnie was great! She was kind and professional and completed the call quickly and efficiently. I was able to easily understand the terms of my loan.
Thank you,
Cathy Heard
Loan application was very easy
Loan application was very easy, staff seem very helpful on the welcome call that I received l.
Good customer service
Momnt has a friendly support team with access to useful account information.
Bonnie
Bonnie was very concise and helpful in explaining every aspect of my contact. She was extremely pleasant to talk to. She was able to answer all of my questions in a quick and easy manner! Thank you for your help!
Folliw Up to Loan Request
I recently received a phone call from Bonnie at Momnt regarding a loan taken out for a home improvement project. Bonnie was polite and to the point, thorough and precise. She asked questions pertinent to the loan in an easy way to understand.
Ana was very friendly and answered my…
Ana was very friendly and answered my questions about paying off my loan.
So far so good, except the booking call
I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confirmation call, I could barely understand the person. To me, not a good first impression, but i thought i would continue on with the appt. If I couldn't understand the consultant, I wasn't going through with the remodel, but it was clearly the opposite and she was amazing as well as the gentleman doing the contracts. Very thorough and clear. I haven't gotten the work done yet, but I'm looking forward to it and will be back with a review on my experience.
Very professional
Very professional, friendly and a very quick process making sure I understood everything. She also made sure to ask exactly what the electric company was doing for us. Thank you so much.
The person who helped me was very…
The person who helped me was very friendly, and took care of everything needed to close out the account that was paid in full.
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