momnt.com Reviews 815

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's ability to patiently and thoroughly explain details and resolve issues. The application process and overall service are frequently described as easy, seamless, and efficient, with consumers appreciating the quick financial support and clear communication regarding loan terms and payments. However, some customers also noted issues related to payment processing, including delays in payments posting, unexpected charges, or difficulties with specific payment methods. A few other people also noted concerns regarding the handling of funded projects.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and friendliness of... See more

Service

People report positive experiences with service. Many customers praise the helpfulness and efficiency of the... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised flexible payment options, easy... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

The process was quick and simple. The only obstacle I ran into was my own credit freeze. The site was clear about the issue and it was easy to resume after temporarily lifting the freeze. I received a... See more

Rated 5 out of 5 stars

I would like to take a moment to recognize Jay, Mont Customer Agent, for his outstanding support. He explained in detail the breakdown of my loan payments, clearly showing how my monthly payments... See more

Company replied

Rated 5 out of 5 stars

Momnt.com was very helpful in providing me fast financial support when my HVAC system went out prior to a snowstorm arriving in a couple a days. I applied for the loan and got a response back in 10 m... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

815 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The service is phenomenal

The service is phenomenal. My project was finished in a timely manner and the loan terms with the promotional period can’t be beat. Jennifer thank you for checking in on me and answering all my questions.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Got a loan permit was not approved…

Got a loan permit was not approved licensed contractor said funds were never sent.momnt tells me I have to deal with contractor I requested when the funds were sent about 3 weeks ago. Nothing yet I was approved in October 2024 and still paying on something I do not have.i have called and explained the situation and no clear answer.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Momnt.com was very helpful in providing…

Momnt.com was very helpful in providing me fast financial support when my HVAC system went out prior to a snowstorm arriving in a couple a days. I applied for the loan and got a response back in 10 minutes. The customer service team (Boney) called me the next morning to go over the loan and answer any questions that I had. She was professional, courteous and actually listen as I ask my questions. I’m glad they were able to help me in my time of need.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Bonnie was great

Bonnie was great! She was kind and professional and completed the call quickly and efficiently. I was able to easily understand the terms of my loan.
Thank you,
Cathy Heard

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Bonnie

Bonnie was very concise and helpful in explaining every aspect of my contact. She was extremely pleasant to talk to. She was able to answer all of my questions in a quick and easy manner! Thank you for your help!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Folliw Up to Loan Request

I recently received a phone call from Bonnie at Momnt regarding a loan taken out for a home improvement project. Bonnie was polite and to the point, thorough and precise. She asked questions pertinent to the loan in an easy way to understand.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

So far so good, except the booking call

I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confirmation call, I could barely understand the person. To me, not a good first impression, but i thought i would continue on with the appt. If I couldn't understand the consultant, I wasn't going through with the remodel, but it was clearly the opposite and she was amazing as well as the gentleman doing the contracts. Very thorough and clear. I haven't gotten the work done yet, but I'm looking forward to it and will be back with a review on my experience.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, friendly and a very quick process making sure I understood everything. She also made sure to ask exactly what the electric company was doing for us. Thank you so much.

January 7, 2026
Unprompted review

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