MONEYME Reviews 

1,131
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 415 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the speed and ease of the loan application process, often receiving approval and funds within hours or the same day. Many praise the exceptional customer service, noting helpful, responsive staff who provide clear communication. The overall user experience is frequently described as simple, efficient, and stress-free. However, some people mentioned specific issues such as excessive automated repayment reminders and unexpected fees for early payments. A few reviewers also found the system clunky, with difficulties in document submission or limited bank account connections. Additionally, some customers reported challenges with customer service responsiveness and updating incorrect account details.

What people talk about most

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease and speed of the... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency, with many reporting... See more

Payment

Customers had positive experiences with payment, frequently praising the speed of approval and fund... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional care, quick... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the very fast approval... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was easy to navigate application and really fast to approve. Didn’t have to have endless printouts of my debts. Just gave them access and it was done. Awesome. Would highly recommend

Rated 5 out of 5 stars

Had a previous plan and requested for refinancing that loan. It was approved in less than 24 hours and money transferred same day. Receptionist whom I spoke with was extremely helpful. Service with Mo... See more

Rated 5 out of 5 stars

No fuss, no nonsense, as long as you tick the boxes, MONEYME gets it done for you. I was shocked and amazed when I was approved for a personal loan in a matter of minutes. Highly recommend MONEYME f... See more

Rated 5 out of 5 stars

Money Me helped me a few years ago at a time when my mother suddenly passed and I required a sizeable amount to organise a funeral and take care of her affairs. The level of customer service and c... See more


Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

At MONEYME, we’re all about saving you time and money. A better experience starts here—with bank-beating rates, same-day approvals, and standout customer service. As a proud B Corp, we’re building a business that’s better for our customers, our community, and the planet. Through our FREE CREDIT SCORE CHECK, you can check your credit score for free, track it over time, and get helpful tips on how to boost it. We also offer low-rate, award-winning PERSONAL LOANS up to $70,000 where you can get a quote in 90 seconds without impacting your credit score. If you're looking for DEBT CONSOLIDATION, you can roll your credit cards, loans, and other debt into one easy-to-manage loan to help reduce your interest rate and lower monthly repayments. MONEYME Freestyle, our digital credit card, gives you up to 55 days interest-free and zero fee options, ready to tap n’ pay the moment you’re approved. Additionally, our AUTOPAY CAR LOAN is available via dealerships and brokers, allowing you to manage your loan directly in the app once approved. Copyright 2025 | MONEYME Financial Group Pty Ltd | ABN 40 163 691 236 | Australian Credit Licence Number 442218 | Credit criteria, fees, charges, terms and conditions apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,131)

410 reviews in the last 12 months

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Rated 5 out of 5 stars

Moneyme

Moneyme, what can I say. I can honestly say the whole process was simple and quick. Best customer service experience I have received in a long time and they kept my updated regularly. I will be recommending moneyme to everyone iknow

June 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with! Swift response with minimal effort from myself. Their customer service is exceptional with any questions being answered immediately. No fuss, no bother just great service! Would highly recommend.

July 3, 2026
Unprompted review
Rated 2 out of 5 stars

I thought it was a click to see if…

I thought it was a click to see if eligible but then went through no email to accept the offer and 500 dollar set up as a previous customer unfair

June 24, 2026
Unprompted review
MONEYME logo

Reply from MONEYME

Hi Kathy,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't what you expected.

If you haven't already been in touch with us, we'd like the opportunity to look into this further. Please send us your full name and preferred contact details via feedback@moneyme.com.au so we can investigate your application and have the right team get in touch with you.

We appreciate you bringing this to our attention and look forward to assisting you.

Kind regards,
Team MONEYME

Rated 5 out of 5 stars

It was the response time

It was the response time. The team was quick in replying and helping me with my questions. Really helped me alot. The app also is super easy to use. The information they needed from me was given in simple instructions. I loved it. And receiving the money was also super quick which is such a blessing because sometimes we need it. And i did need it. So thank you

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

My broker found Moneyme …

My broker found Moneyme and sent the link to apply. The process was quick and easy and my approval was quick. Theoney was in my account by the next morning after approval..
So far everything has gone smoothly with the automatic direct debit and the reminders are helpful so you can make sure money is in the correct account.

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Hello

Hello, you have a wonderful team! My loan was approved very quickly and the money was deposited into my account immediately. I am very happy about this. I am pleased to work with you. Thank you.

June 12, 2026
Unprompted review
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Rated 5 out of 5 stars

I am very happy

Customer service is great. Communication is great. Application is easy and the staff who served me is very helpful.
I am very happy

June 11, 2026
Unprompted review

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