Moneypilot Reviews 

1,369
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for being extremely easy to use and very helpful when discovering potential money or claims they were previously unaware of. Reviewers frequently praise the customer service team, noting that staff members always provide quick, polite, and professional assistance to successfully resolve issues. However, some people mentioned unexpected charges and difficulties with obtaining full refunds for subscriptions they did not intend to authorize. A few other consumers also felt that recurring fees and additional costs were surprising and frustrating during their experience.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Claim

Clients share ambiguous opinions on claim experiences, with some reviewers noting that filing is very easy.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting quick response times and helpful,... See more

Refund

Users describe ambiguous interactions with refund, as while some reviewers praise getting full reimbursements... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected subscription... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more

Company replied

Rated 5 out of 5 stars

I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more

Company replied

Rated 4 out of 5 stars

Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more

Company replied

Rated 5 out of 5 stars

I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more


Company details

Written by the company

MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,369)

1,370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

It isn't user friendly.

October 18, 2026
Moneypilot logo

Reply from Moneypilot

Hi Leslie,

We appreciate your feedback about the app experience and want to help you navigate it. Please contact us at support@moneypilot.com so our team can guide you and assist with any account requests you have.

Best regards,
The MoneyPilot Team

Rated 3 out of 5 stars

Waiting to see how the information I…

Waiting to see how the information I gave them movie used and reimbursed to me

October 18, 2026
Moneypilot logo

Reply from Moneypilot

Hi Kathryn,

We want to ensure your submitted information and claim status are clear and up to date. Please get in touch with us at support@moneypilot.com so our team can review your details and provide an update.

Best regards,
The MoneyPilot Team

Rated 1 out of 5 stars

These people scammed me I want my money…

These people scammed me I want my money back and I want out of this account.

October 19, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hello Kyle,

Thank you for bringing this to our attention. We take all feedback seriously, but we are unable to locate an active account or any cancellation request under your name in our system.

To help us resolve this for you immediately, please either respond to the Information Request directly through Trustpilot or send the details of your inquiry to support@moneypilot.com so our support team can locate your account and assist you right away.

Best Regards,
The Moneypilot team

Rated 3 out of 5 stars

No claims yet

October 19, 2026
Moneypilot logo

Reply from Moneypilot

Hi Shirell,

Thank you for leaving your feedback with us. We want to ensure your claim status and any questions you have are handled properly. Please reach out to us directly at support@moneypilot.com so our team can review your details and assist you further.

Best regards,
The MoneyPilot Team

Rated 1 out of 5 stars

Feel like a lot of up sale and no…

Feel like a lot of up sale and no savings claims

October 18, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi DeAnna,

Thank you for sharing your feedback with us. We sincerely apologize for any frustration or confusion regarding your experience.

We checked your account on our end, and everything appears to be set up and functioning as expected, so we would really like to understand what went wrong and where we fell short of your expectations. Your experience is important to us, and we want to make sure you get the full value and clarity you deserve.

Please reach out to our team directly at Support@Moneypilot.com so we can look into your specific case and help resolve this for you.

Best regards,
The MoneyPilot Support Team

Rated 2 out of 5 stars

This is a money grab

This is a money grab. They just gave you paying to subscribe to the app that never nets any results in resolving any claims.

October 16, 2026
Unprompted review
Moneypilot logo

Reply from Moneypilot

Hi Aisha,

We want to make sure your claims and subscription concerns are addressed properly. Please respond to the Information Request here on Trustpilot or reach out to us directly at support@moneypilot.com so our team can look into your account and help resolve this for you.

Best regards,
MoneyPilot Support

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