I unknowingly signed up for am account, and one day a charge appeared on my bank statement. I contacted customer service immediately and Parker responded very quickly with a generous offer on keeping... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated the clarification that I got today. The initial response was confusing and I wasn't sure what it meant. But, this latest response gave me exactly the information I was looking for. The o... See more
Company replied
Thank you for the quick response although I should have been notified 3 months ago that I had an account with you. There were no reporting emails as to what you were doing for me. I had realized the a... See more
Company replied
I received an e-mail response that my follow-up was being researched very quickly and then within a day I received another response advising me of the status. I have now requested a status on two add... See more
Company details
Written by the company
MoneyPilot is a financial recovery and consumer‑rights assistance platform that helps users identify and participate in legitimate class action settlements for which they may be eligible. The app monitors verified legal databases and public court filings to locate settlements involving major companies and informs users if they qualify to claim compensation. MoneyPilot streamlines the filing process in a secure, transparent, and compliant way, ensuring users can recover funds they are rightfully owed while maintaining full adherence to legal, privacy, and regulatory standards.
Contact info
30 N Gould St, Sheridan, WY 82801, USA, 82801, Sheridan, United States
- +18004520804
- support@moneypilot.com
- www.moneypilot.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It only took 0ne quick phone call to…
It only took 0ne quick phone call to solve my problem. Great easy experience
September 30, 2026
Unprompted review
Reply from Moneypilot
Hi Judi,
Quick solutions and easy experiences are what we love to deliver. Thanks for sharing your feedback with us!
Best regards,
The Moneypilot team
Easy to apply
October 1, 2026
Unprompted review
Reply from Moneypilot
Hi Candice,
Keeping the application process quick and seamless is key for us. Thanks for letting us know how it went!
Best regards,
The Moneypilot team
What an absolute waste of money and…
What an absolute waste of money and time. Please someone prove me wrong. But I was signed up to this site and it achieved NOTHING.
Have blocked my card from being charged and deleted my details and my account. Waste of time and money.
September 28, 2026
Unprompted review
Reply from Moneypilot
Hi Miguel,
We are truly sorry to hear that you feel your time and money were wasted. We understand your frustration, especially if you didn't see the immediate results you were hoping for. While our platform helps identify and process potential claims, the timeline and final outcomes often depend on responding agencies, which can unfortunately take longer than expected.
We see that you've already taken steps to close your account, but we would still love the opportunity to look into what happened and see if we can make things right, including reviewing your account for any applicable refunds. Could you please respond to our information request sent through trustpilot or please feel free to reach out to our support team directly at Support@Moneypilot with your details so we can assist you further.
Best regards,
The Moneypilot team
So far it’s easy
September 28, 2026
Unprompted review
Reply from Moneypilot
Hi Anthony,
Thank you for the 5-star review! We're thrilled to hear that you are finding our platform easy to use so far. Our goal is to make the process as seamless as possible for you. If you need any assistance as you continue, please don't hesitate to reach out, we are always here to help.
Best,
The MoneyPilot Team
Reply from Moneypilot
Hi Mildred,
Thank you for the review! We're glad to hear you found the platform very easy to use.
Best regards,
The Moneypilot team
I totally appreciate your help in the…
I totally appreciate your help in the cancellation
September 23, 2026
Unprompted review
Reply from Moneypilot
Hi Cillaann,
You're very welcome! We're glad our team could step in and make the cancellation process smooth for you.
Best regards,
The Moneypilot team
Pointless
Pointless. You have to resubmit everything yourself eventually. You're only paying for a list of possible claims. It does not do the grunt work for you like it claims.
September 27, 2026
Unprompted review
Reply from Moneypilot
Hi Jenna,
Thank you for sharing your experience. We completely understand how frustrating it is when the process requires more effort than anticipated. Our platform is designed to help identify your potential claims and provide the necessary starting information, but we recognize that navigating the submissions can sometimes feel like a lot of heavy lifting, especially when certain administrators require direct resubmissions from the claimant.
We want to ensure you're getting value from our service and not hitting unnecessary roadblocks. Could you please respond to the information request we've sent within the Trustpilot platform or feel free to contact us at Support@Moneypilot so we can personally review your account and help guide you through the next steps to make this process as smooth as possible.
Best regards,
The Moneypilot team
Everything was clearly stated
Everything was clearly stated. Easy to follow the steps.
September 27, 2026
Unprompted review
Reply from Moneypilot
Hi Marilynn,
Keeping instructions clear and easy to follow is a top priority for us. Thanks for taking the time to share your experience!
Best regards,
The Moneypilot team
Very quick and easy!
September 27, 2026
Unprompted review
Reply from Moneypilot
Hi Jasma,
Short, sweet, and to the point, thank you for the great feedback!
Best regards,
The Moneypilot team
They resolved my problem promptly
Parker resolved my problem and got me a refund very quickly.
September 21, 2026
Unprompted review
Reply from Moneypilot
Hi Janice,
We'll be sure to pass your compliments along to Parker! We're thrilled he was able to resolve your issue and get your refund sorted out quickly.
Best regards,
The Moneypilot team
Great prompt customer service and…
Great prompt customer service and follow through.
September 26, 2026
Unprompted review
Reply from Moneypilot
Hi Michael,
Strong follow-through and prompt communication are things we pride ourselves on. Thanks for recognizing our team's efforts!
Best regards,
The Moneypilot team
Parker gave me instructions on how to…
Parker gave me instructions on how to accomplish my request and in doing so taught me something new! Great service,thank you!!!
September 26, 2026
Unprompted review
Reply from Moneypilot
Hi Michelle,
Parker will love hearing this! Not only solving your request but teaching you something new along the way is the ultimate win. Thanks for the fantastic review!
Best regards,
The Moneypilot team
Excellent customer service
Excellent customer service. Quick to solve your needs.. highly recommend
September 26, 2026
Unprompted review
Reply from Moneypilot
Hi Sherry,
Thank you so much for the high recommendation! Providing fast solutions is what we strive for every day.
Best regards,
The Moneypilot team
Very easy to use
Very easy to use. The App walks you through each step; you fill in the information you have, and Money Pilot does the rest! You're also kept informed about each case and its status.
September 26, 2026
Unprompted review
Reply from Moneypilot
Hi Blaine,
That step-by-step guidance and status visibility are exactly what we designed the app to do. Thank you for such a detailed and supportive review!
Best regards,
The Moneypilot team
I got a quick response to my email to…
I got a quick response to my email to customer service and they promptly helped me with my problem. I will definitely use their services again.
September 26, 2026
Unprompted review
Reply from Moneypilot
Hi Kim,
We look forward to serving you again! Thank you for trusting our support team to get your problem solved quickly.
Best regards,
The Moneypilot team
Best and fastest customer service I…
Best and fastest customer service I ever experienced.
September 25, 2026
Unprompted review
Reply from Moneypilot
Hi Olga,
That is high praise, and we truly appreciate it! We'll keep working hard to live up to that standard.
Best regards,
The Moneypilot team
Reply from Moneypilot
Hi Greg,
Thanks for sharing! We're glad to hear your experience with us was a great one.
Best regards,
The Moneypilot team
Satisfied Customer
It took a while going back and forth but in the end they refunded my money and I applaud them for their customer service.
September 25, 2026
Unprompted review
Reply from Moneypilot
Hi there,
We appreciate your patience while we worked through everything with you. Standing by our service and making things right is always our priority. Thank you for the applause!
Best regards,
The Moneypilot team
Reply from Moneypilot
Hi Connelly,
Fast, simple, and pain-free is the exact trifecta we aim for. Thanks for letting us know how it went!
Best regards,
The Moneypilot team
What am i paying for
What am i paying for , my recurring cost eent through so i have a couple months to decide if i cancel all future charges. I receive no updates or communication and haven't seen any resolution in my claims. If i don't get some return on my investment very soon then i will cancel my membership.
September 23, 2026
Unprompted review
Reply from Moneypilot
i Ken,
Thank you for sharing your feedback. We sincerely apologize for the lack of updates and understand your frustration regarding the recurring charges without seeing clear progress. While the timeline for claim resolutions often depends heavily on the claim administrators, we want to ensure you are fully informed about the status of your account.
We would appreciate the opportunity to look into your specific claims and provide you with a detailed update so you can make an informed decision about your membership. Could you please respond to the information request we've sent within the Trustpilot platform or reach out to us at Support@Moneypilot so our team can personally review your account and address your billing and claim concerns.
Best regards,
The Moneypilot team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.