Montessori Toddlers Reviews 

145
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, most reviewers were unhappy with their experience overall. Customers frequently expressed deep frustration regarding severely delayed deliveries, missed Christmas presents, and unexpected shipping directly from overseas locations without any prior warning. Many buyers also reported receiving items of shockingly poor quality that completely failed to match the appealing pictures shown on the website. Some reviewers were happy with their purchases, noting that the items actually arrived quite quickly, were well packaged, and felt remarkably sturdy. Others mentioned that the charming wooden toys brought immense joy to their grandchildren and perfectly matched all of their online expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, ranging from great satisfaction to... See more

Quality

Reviewers mention negative feedback about quality, noting that items arrive damaged, feel flimsy, and are... See more

Delivery service

Customers had ambiguous experiences with delivery service. On one hand, many reviewers praised the fast... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While some... See more

Website

People report negative experiences with the website, describing the platform as confusing. Reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I bought a few wooden toys for my niece and wow, the quality is actually really nice. They feel solid and not cheap at all. She was sooo excited when she opened them

Rated 2 out of 5 stars

UPDATE: They have now acknowledged the inadequacy of their response about the broken frame and sent me a new one. I'd still never order from them again. ORIGINAL: The art frame we ordered broke wi... See more


Company details

  1. Children's Toys Store

Written by the company

At Montessori Toddlers, we believe childhood deserves to be honoured. We make thoughtful toys, frames and learning tools that help families cherish those fleeting years. Every piece is CE-certified, safe for little hands, and designed to support your child's creativity, growth and imagination, so it can be loved for years to come.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

145 reviews

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1-star

Asks customers to review

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Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.4

All reviews

(145)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

The products I received were of very…

The products I received were of very poor quality and were nothing like the photos. They claimed to be a Swedish company. The products are made in China and are over priced. The apparent company, also use the trade name Montessori Generation which has a website.

January 11, 2026
Unprompted review
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Rated 1 out of 5 stars

This business should be definitely…

This business should be definitely avoided - ordered on the 9th December 2024 and it’s been 8 weeks and no item - they just keep sending an impersonal “ it’s coming” letter over and over - very rude - no back up service - I have lodged a request for a refund and sent a complaint to Fair Trading in Qld - DO NOT BUY HERE - I wish I had read previous reviews as I see over 80% of reviews are one star and I am backing that up - they are not an Australian business -

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this website

Do not order from this website! Items delivered are not as in the images on the site and are of very poor quality, I would say very unlikely to be safe for children to use as they seem to come apart and would be a choking hazard. They seem to be counterfeiting items from a legitimate site. All items are being dispatched from China, despite the site saying they are based in Europe. All returns go to Sweden at an enormous cost for postage. They will immediately offer you a partial refund when you complain, so this is already factored in. Items I ordered took well over a month to arrive. I tried to cancel when it was clear they were coming from China and they refused my rights under UK consumer law to do so. I am trying to secure a refund through PayPal currently. Surely if they can offer a partial refund they can pay for return postage when items are not as described and deliveries take weeks longer than advised. Packaging has been poorly translated into English from Chinese and I have no confidence in the safety of these toys. Best to avoid.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Takes over a month to arrive and what was delivered was poor quality with missing items. AVOID.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Wish id looked at these reviews before…

Wish id looked at these reviews before purchasing. What a complete disaster this company is. Taking nearly a month to deliver, not giving returns policy until pressed a lot of times. Product not now needed as it was supposed to be a Xmas present. I'd have to pay to return it to Sweden (yup, you read that correctly). Took a 30% refund and will try to sell the new gift on to recoup some money. If I could give no stars I would have.

December 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Guaranteed Christmas delivery arrived January.

Ordered when Christmas delivery was guaranteed, but didn't arrive until January. Was not clear that products are made in and shipped from China. Would not have purchased had this been known. Grandson hugely disappointed and family visit had to be re-scheduled. Product itself had no instructions and not worth the price. Avoid.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Dangerous jigsaw

I bought the personalised little jigsaw for my grandson for Christmas. I was horrified to hear from my daughter that the little knobs that children hold to put the pieces in place came away from the shaped pieces on first use. Five pieces were affected. These are tiny and are a choking hazard. Really concerned that toys meant for little ones can be so dangerous!

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Unsafe poor quality product. Not suitable for Toddlers

I bought 2 busy boards at £22 each. When they eventually arrived they were much smaller than I had anticipated and extremely poor quality and value. I have put them in the bin as I would not trust their safety with children. The instructions say only suitable for 3+ years - so not for toddlers then!

December 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. Ordered a music table for a Christmas gift 6th Dec. Arrived 29th from China. £50 for poorly made crap. I reckon it’s worth a fiver from Temu. Trying to return it for refund and been given a random address in Sweden and offered 30% off to keep it. £15 back? I don’t think so! DO NOT ORDER FROM THIS COMPANY, it is NOT genuine Montessori.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order!

Horrific. Late, incorrect translation on the boxes and on the play cards. You can tell it’s a really poor translation app they’ve put it into. All China made, cheap and small parts broke off with the initial opening of the wooden toy. Took over a month to arrive.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Unreliable and difficult to cancel or return

Ordered at the beginning of December for Christmas and was given notification 2 days later it had been delivered 4 days before my order. Refused to cancel order. Didn't arrive for Christmas and now they are charging me postage from U.K. to Sweden to return it. Do not order from them.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

I wish I had checked trustpilot before placing my order as I never would have,
Ordered 2 items on 9th of December for a Christmas present expecting delivery within 7-10 days as advertised.

After tracking information repeatedly not being updated for over 10 days, I emailed to cancel the order. I was told this would be processed , then when I emailed back to check the status of cancellation I was told it could not be cancelled because it had left the warehouse.
Still no tracking update and 20 days on from ordering - no items.

To top it all off, the website does not make it clear these products ship from China, spent nearly double the cost for an item that an identical one was available in Smyth’s for half the price probably because they’re putting the word “Montessori” in front of it.

Avoid at all costs, huge disappointment and still no products even received.

December 29, 2025
Unprompted review
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Rated 1 out of 5 stars

Dangerous goods for babies and toddlers!

Name boards arrived and the pegs on the letters etc come off immediately and can be swallowed! Extremely dangerous for babies/toddlers!!! Please don’t order from this company. It’s a scam from China not Montessori quality at all!

December 25, 2025
Unprompted review
Rated 1 out of 5 stars

Montessori Frame - absolutely dreadful

Ordered a Montessori Frame - took ages to come - and very poor quality. Comes direct from China, with no hint of any Montessori branding - even on the box. Dr Maria Montessori would be appalled.
Interesting that all the reviews on the website are four or five stars - and all the reviews on Trust Pilot are one or two stars - I now know which ones to believe!

December 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before ordering the microscope for my grandchildren for Christmas. I assumed anything Montessori would be good quality but it is useless. They have offered a 30% refund which is unacceptable.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

DON’T

Absolutely disgusting customer service and support. Unfortunately as like other customers I didn’t realise the product was coming from china as I definitely would not have bought it. Delivery is advertised as 7-10 days 26 days later still nothing. I am hugely disappointed in the response from customer service and the lack of response from them.
Definitely would not recommend.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Let down

I wish I had read reviews before ordering. Christmas Eve and still waiting (2 weeks since ordering). As with other reviews I had no idea that it was coming from China. I am usually very cautious about ordering from china but I failed to read that it was actually coming from there. I cannot say about quality of product as it’s still to arrive but I’m not holding out much hope that it’s worth what I paid for it

December 24, 2025
Unprompted review

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